John Gaines
John Gaines at Gorges Volvo Cars

John Gaines | Page 50

Service Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

Contact Me
4.9
646 Reviews

John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.

Dealership Experience

16 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

4.9

646 Reviews

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646 Reviews of John Gaines

October 01, 2021

Dealership Rating
Employee Rating

Great service. Gorges Volvo in Omaha, Nebraska is the best in sales and service. Professional in every sense of the word. More

by DRBECK5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Gorges Volvo Cars responded

Thank you! We appreciate your continued business and consideration. Congratulations!

September 30, 2021

Dealership Rating
Employee Rating

Service was very good but we live 3 hours away and not all parts were available to complete the service. Would have liked to known this before coming. More

by knpmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 29, 2021

Dealership Rating
Employee Rating

The Gorges Volvo service team provides great service and always on top of issues/concerns. More

by KATIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 28, 2021

Dealership Rating
Employee Rating

Took a little longer than I thought it would once things were diagnosed, but overall good. More

by ELIASLINCOLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 28, 2021

Dealership Rating
Employee Rating

The Gorges Volvo service team keeps me informed and will ask before doing anything that was not approved prior to service. They are always friendly and professional. More

by DP531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 28, 2021

Dealership Rating
Employee Rating

The service dept was quick and effective with servicing my car. They completed service that was under warranty and so far car is running good. More

by WHLEMKE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cory

September 28, 2021

Dealership Rating
Employee Rating

Our recent experience with having service to our vehicle was very positive. We would recommend others consulting with the service department for education and estimate regarding any modifications required More

by LMBradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Other names of individuals were provided along the way but I am not sure what their degree of interaction to the service of our vehicle to be able to provide accurate complements

September 26, 2021

Dealership Rating
Employee Rating

Cleanest car service area ever. Very detailed inspection of my car and they even wash it for you. More

by DOLPHINGIRL542000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 23, 2021

Dealership Rating
Employee Rating

All work was completed as informed and in less time than originally quoted. The service department was friendly and helpful. More

by Pheasantnurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 22, 2021

Dealership Rating
Employee Rating

Love how they know who I am. Service is very personalized. We always get in right away. More

by BWELCH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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