John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.
Read moreDealership Experience
16 yrs, 11 mos
Industry Experience
17 yrs, 11 mos
646 Reviews
Write a Review646 Reviews of John Gaines
August 09, 2021
I bought my last Volvo here and glad we went back again. Very easy to work with and Mike did a great job telling us about car and the incentives that were available and did not try to pressure or hard sell Very easy to work with and Mike did a great job telling us about car and the incentives that were available and did not try to pressure or hard sell us. We were thinking about going to an out of town Volvo dealer but we decided to support the city we live in. Glad we did. They must be doing something right at Gorges because we went back. More
Other Employees Tagged: Mike Percival, Chad Christensen, Joel Palmquist
August 08, 2021
Service department is great! I drove in with a flat and they were able to fit me in on a very busy day. Did think a new set of tires might cut me more of a break on alignment. they were able to fit me in on a very busy day. Did think a new set of tires might cut me more of a break on alignment. More
Other Employees Tagged: Josh
August 08, 2021
Always friendly. Appreciated Cory calling each day with updates. Great service and location. Dealership is clean and welcoming. Car repair was quick. Have never had problems. updates. Great service and location. Dealership is clean and welcoming. Car repair was quick. Have never had problems. More
Other Employees Tagged: Cory
August 06, 2021
Very nice facility, great staff, and the service department was also very courteous and helpful explaining what was needed for service appointments and information. I have already recommended this d department was also very courteous and helpful explaining what was needed for service appointments and information. I have already recommended this dealership to others and will continue to do so in the future. More
Other Employees Tagged: Mike Percival, Chad Christensen, Marcus Gorges
August 05, 2021
The process of purchasing my new car a Very enjoyable experience. Mike was a very knowledge salesperson and made the buying process easy. He did a great job of telling me about all of the cars features experience. Mike was a very knowledge salesperson and made the buying process easy. He did a great job of telling me about all of the cars features. More
Other Employees Tagged: Mike Percival, Chad Christensen, Joel Palmquist
July 30, 2021
I appreciate the care they have for providing convenient service. I am happy that they give professional knowledge about mechanics. I am thankful for washing my car before I am there to pick it up. service. I am happy that they give professional knowledge about mechanics. I am thankful for washing my car before I am there to pick it up. More
Other Employees Tagged: Jason
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