John Gaines
John Gaines at Gorges Volvo Cars

John Gaines | Page 54

Service Manager

Gorges Volvo Cars

17665 Burt Street
Omaha, NE 68118

Contact Me
4.9
646 Reviews

John has been with the Gorges family since January of 2010. He started in the parts department as a parts advisor, from there he became the Parts Manager for several years, and today he is our Service Director overseeing both the Service and Parts departments. He has a strong love for technology, rc cars, and all things computers. His natural knack for fixing things quickly gave him the role of the dealership's IT support, also.

Dealership Experience

16 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

4.9

646 Reviews

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646 Reviews of John Gaines

July 28, 2021

Dealership Rating
Employee Rating

Very courteous, knowledgeable, and helpful with the prep, paperwork, and vehicle operations. Along with timeframes and scheduling for service. Salesman was excellent from the first greeting all the way to th More

by Barefoot63scfd@msn.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Percival, Marcus Gorges

July 26, 2021

Dealership Rating
Employee Rating

We recently bought our new Volvo XC60 from Gorges Volvo. We were able to take advantage of multiple dealer incentives that saved us thousands. And it is always a pleasure to work with Mike Percival who we More

by timothycrowley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Gorges Volvo Cars responded

Thank you! Mike takes great pride in his work and values his clients. Thank you for your business and the opportunity to assist!

July 25, 2021

Dealership Rating
Employee Rating

Great service the dudes are always nice I like coming to the joint super super super super super super super super super nice dudes guys More

by LINDSEYBLUM49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 23, 2021

Dealership Rating
Employee Rating

Fast in. Fast out. Quality work. Been a customer since 2006.m and will only buy Volvos. Best vehicle on the market. My 2006 XC90 still looks brand new. Bought a 2018, new, and it is awesome. More

by JDAUGUSTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 21, 2021

Dealership Rating
Employee Rating

Love the service center as they are always helpful. Go out of there way to make things right for me even if it’s not a Volvo More

by DCOUFAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 21, 2021

Dealership Rating
Employee Rating

I appreciate the customer service offered here very much. We’ve been to our fair share of dealerships and this one ranks among the best. Professionalism and quality of work speaks volumes. More

by Juvy Perez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 05, 2021

Gorges Volvo Cars responded

Thank you! That says a lot and we appreciate your feedback!

July 20, 2021

Dealership Rating
Employee Rating

Best service department I have ever worked with. Great communications from the service advisors and quick turn around. Having loaner cars available is a bonus More

by JULIA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 19, 2021

Dealership Rating
Employee Rating

Nice place to deal with. Worked through every part without any pressure. Service department was very helpful with an early flat tire and chip in windshield. More

by BBOHLENMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Percival, Joel Palmquist

July 19, 2021

Dealership Rating
Employee Rating

Kevin Parks was outstanding. Very professional and courteous. We appreciate his and everyone else's efforts at Georges Volvo. Taking in a vehicle for maintenance is never ideal but Kevin and crew ma More

by seamusbowie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Parks

July 18, 2021

Dealership Rating
Employee Rating

Josh went above and beyond the call of duty. He was very professional and thorough. He made sure my car was fixed perfectly after the accident. More

by STEVEG11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh

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