John Gordon
John Gordon at Pedder Nissan

John Gordon

Service Advisor

Pedder Nissan

200 Carriage Circle
Hemet, CA 92545

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4.8
87 Reviews
4.8

87 Reviews

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87 Reviews of John Gordon

January 13, 2026

Dealership Rating
Employee Rating

Oil change was quick and easy. John was very friendly. All the spam calls and texts I've gotten since then is ridiculous! More

by MISSAMBERR
Recommend Dealer
No

Other Employees Tagged: John Gordon

January 12, 2026

Dealership Rating
Employee Rating

The dealership has always been good with their services. John Gordon is great and I appreciate all he does for me. More

by RUTHIEGAX
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

January 12, 2026

Dealership Rating
Employee Rating

The dealership has always been good with their services. John Gordon is great and I appreciate all he does for me. More

by RUTHIEGAX
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

January 11, 2026

Dealership Rating
Employee Rating

Post purchasing customer service needs to improve from the sales team. Communication definitely needs to be better for both the sales team and service dept. I’ve made more attempts to reach out to the de More

by vivsmailbx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zenia Alberto , Ty Vance, I would give 3 stars

Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback. We apologize for any inconvenience you experienced with our sales and service teams. We strive to provide excellent customer service and will work on improving our communication in the future. Your loyalty is important to us and we hope to have the opportunity to make it up to you.

January 10, 2026

Dealership Rating
Employee Rating

They work great as a team. They are helpful in informing us of needed services. More

by Lorrainemagpiong2
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

Jan 13, 2026

Pedder Nissan responded

Thank you for your positive review! Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations. We look forward to continuing to serve you and informing you of any necessary services.

January 10, 2026

Dealership Rating
Employee Rating

John Gordon and the service center at Pedder Nissan is the best. The Sales side sucks. More

by ThomasDorobiala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 13, 2026

Pedder Nissan responded

Thank you for your feedback, we are sorry to hear about your experience with our sales team. Our service center is dedicated to providing the best possible service and we will strive to improve in all areas. Thank you for your loyalty.

January 07, 2026

Dealership Rating
Employee Rating

Wonderful never any problems, would recommend to all friends and family, great csr as well More

by susanwolbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 09, 2026

Pedder Nissan responded

Thank you so much for your kind words! We're delighted to hear that you've had a wonderful experience with us and that our team has left a positive impression on you. We greatly appreciate your recommendation to friends and family. Thank you for choosing us!

January 05, 2026

Dealership Rating
Employee Rating

Greeted me as I walked in and he already knew my name and ready to serve me. Gracias costumer service. Truck was ready sooner than I was told it would be. More

by jesuspalos007
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

Jan 08, 2026

Pedder Nissan responded

Thank you for your kind words! We always strive to provide personalized and efficient service for our customers. We appreciate your business and thank you for choosing us.

January 01, 2026

Dealership Rating
Employee Rating

Okay John Gordon is a excellent TM. My wife and I have permit recommendations with JOHN GORDON. Yall have other TM has attitude with customers. More

by Lukeconnersr
Recommend Dealer
No

Other Employees Tagged: John Gordon

Jan 03, 2026

Pedder Nissan responded

Hello, thank you for your kind words about John Gordon. We're glad to hear he provided excellent service for you and your wife. We apologize for any unpleasant experiences you may have had with other team members and will address this issue. Your satisfaction is our top priority. Thank you for choosing us.

January 01, 2026

Dealership Rating
Employee Rating

I was giving great customer service by John I was greeted as I arrived and helped right away. More

by jesuspalos007
Recommend Dealer
Yes

Other Employees Tagged: John Gordon

Jan 03, 2026

Pedder Nissan responded

Thank you for taking the time to share your positive experience with us! Our team strives to provide excellent customer service and we are happy to hear that John provided you with great service during your visit. We appreciate your support and look forward to seeing you again soon.

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