Professional, Smiles, knowledgeable When l come to to to
Nissan l always look for him because he knows his customer's by name and he always is happy makes you feel welcome to be at Nissan. The others not so
Nissan l always look for him because he knows his customer's by name and he always is happy makes you feel welcome to be at Nissan. The others not so much. He great
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by tonyagann22
Verified Customer
Verified Customer
Other Employees Tagged:
John Gordon
Mar 18, 2026 -
Pedder Nissan responded
Thank you for your kind words! Our team strives to provide excellent customer service and we're thrilled to hear that our employee made such a positive impression. We look forward to seeing you at Nissan again soon.
The service team is always amazing and go above and
beyond to help with your vehicle needs
beyond to help with your vehicle needs
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by Lizsheehe3
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2026 -
Pedder Nissan responded
Thank you for your kind words! We pride ourselves on providing exceptional service and exceeding our clients' expectations. Our team will always go the extra mile to make sure your vehicle needs are taken care of. Your satisfaction is our top priority.
Service department need to remember just that.
That they service the public, the Nissan customers. NOT act as if we are enemies, their children to discipline, aggression, belittling the clients. 3
That they service the public, the Nissan customers. NOT act as if we are enemies, their children to discipline, aggression, belittling the clients. 3 to 5 very bad experience with Sam Nuno and now recently a newer member that was influenced by Sam, Christian Giurar. I can't explain why these people want to irritate the paying customers? Why chase business away? Why humiliate not just the customers, but Pedder Nissan Dealership. There have already been numerous complaints on Sam, I'm not certain why he has not yet been Terminated. A MUST IS TO HAVE A VIDEO CAMERA AT THE SERVICE DEPARTMENT. This should keep them in line and act proper.
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by 1jerks
Verified Customer
Verified Customer
Other Employees Tagged:
John Gordon
Mar 12, 2026 -
Pedder Nissan responded
We deeply apologize for any negative experiences you may have had with our service department. Our goal is to provide exceptional service to all our customers. We take these concerns seriously and will address them with our team. Thank you for bringing this to our attention.
As always John, my service advisor, did a fabulous job
for me. Along with the technician who worked on my Altima. I always get top notch service at Pedder Nissan. Thank you!!
for me. Along with the technician who worked on my Altima. I always get top notch service at Pedder Nissan. Thank you!!
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by Altima1
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Pedder Nissan responded
Thank you for your kind words, we are thrilled to hear that John and our team at Pedder Nissan consistently provide top-notch service for you and your Altima. It is our pleasure to serve you. Thank you for choosing us!
Great Customer service experience at Pedder Nissan, this
time with John Gordon. No pushy sales, honest recommendations.
time with John Gordon. No pushy sales, honest recommendations.
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by dosjmk
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Pedder Nissan responded
Thank you for taking the time to share your experience at Pedder Nissan! We're thrilled to hear that John provided you with excellent customer service and honest recommendations without being pushy. We pride ourselves on providing a positive car-buying experience for our customers. We appreciate your business and hope to see you again soon!
Great customer all the way around from the Service
Advisor to the Tech working on my vehicle .
Advisor to the Tech working on my vehicle .
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by jypina
Verified Customer
Verified Customer
Other Employees Tagged:
John Gordon
Mar 10, 2026 -
Pedder Nissan responded
Thank you so much for your kind words! We strive to provide excellent service from start to finish and we're thrilled to hear that you had a positive experience. We appreciate your business and look forward to serving you again in the future!
Friendly staff and very knowledgeable.
Clean waiting room. Fast service and washed vehicle too. Altogether a good experience
Clean waiting room. Fast service and washed vehicle too. Altogether a good experience
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by glharvill
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Pedder Nissan responded
Thank you for the wonderful review! Our team takes pride in providing knowledgeable and friendly service as well as maintaining a clean and efficient waiting room. We're glad we could make your experience a great one. See you again soon! #customerexperience #fastservice #satisfiedcustomer
I was able to use coupon I had And it was quick and got
car wash
car wash
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by PEGGYPEREZ67
Verified Customer
Verified Customer
Other Employees Tagged:
John Gordon
Mar 08, 2026 -
Pedder Nissan responded
Thank you for your review! We're so glad you had a positive experience using our coupon and that our car wash was quick for you. We look forward to seeing you again soon!
They really were great it only took me 40 minutes and I
was out with my car ready
was out with my car ready
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by mariagarcia112867
Verified Customer
Verified Customer
Service Price Transparency
Mar 08, 2026 -
Pedder Nissan responded
Thank you for the wonderful review! We love hearing how efficient and timely our services are. We look forward to serving you again in the future.
Not the best John could've done more seemed as if he
didn't want to help nor follow up about my car radio
didn't want to help nor follow up about my car radio
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by Vinson.maurion10
Verified Customer
Verified Customer
Other Employees Tagged:
John Gordon
Mar 06, 2026 -
Pedder Nissan responded
Hi there, we apologize for any inconvenience you may have experienced. Customer satisfaction is our top priority and we will work to ensure a better experience in the future. Please reach out to us directly to discuss further. Thank you for your feedback.
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