They are very proficient when explaining detailed
explanations to solutions as well as helping others when they have concerns
explanations to solutions as well as helping others when they have concerns
More
by ravonchambers74
Verified Customer
Verified Customer
Service Price Transparency
Mar 28, 2026 -
Pedder Nissan responded
Thank you so much for your kind words! It's our team's passion to provide detailed explanations and assist with any concerns. We're glad you had a great experience with us! #CustomerSatisfaction
I have been going there for several years.
They have always taken exceptional care of my vehicle. John Gordon has always helped me with exceptional customer service! I totally appreciate him!
They have always taken exceptional care of my vehicle. John Gordon has always helped me with exceptional customer service! I totally appreciate him! I also appreciate the service that I have received from Pedder Nissan! Thank you
More
by Linda Lou
Verified Customer
Verified Customer
Other Employees Tagged:
John Gordon
Mar 26, 2026 -
Pedder Nissan responded
Thank you for your loyalty over the years! It brings us great joy to hear that John has provided you with exceptional customer service at Pedder Nissan. We truly value your business and look forward to continuing to take exceptional care of your vehicle. Thank you for choosing us!
They do their best to get the job done.
John kept looking till he found a part for my car. Thankful and grateful
John kept looking till he found a part for my car. Thankful and grateful
More
by RUTHIEGAX
Verified Customer
Verified Customer
Other Employees Tagged:
John Gordon
Mar 19, 2026 -
Pedder Nissan responded
"Thank you for sharing your positive experience, we're glad we could help find the part for your car. Our team is always dedicated to going the extra mile for our customers. #customerfirst"
Super service, by John Gordon.
He helped me with everything I needed, reset my car.
He helped me with everything I needed, reset my car.
More
by Ernestoserrano
Verified Customer
Verified Customer
Other Employees Tagged:
John Gordon
Mar 19, 2026 -
Pedder Nissan responded
Thank you for your kind words, We are glad to hear that John provided you with excellent service and was able to assist you with resetting your car. We strive to deliver top-notch service to all of our customers. Thank you for choosing us! #customerservicegoals
Customer service excellent I will not take my car
anywhere but Pedder Nissan because they do a good job
anywhere but Pedder Nissan because they do a good job
More
by cano.jeanette
Verified Customer
Verified Customer
Other Employees Tagged:
John Gordon
Mar 18, 2026 -
Pedder Nissan responded
Thank you for choosing Pedder Nissan, we take pride in providing excellent customer service and delivering top-quality work. We appreciate your loyalty and look forward to continuing to service your car needs.
Professional, Smiles, knowledgeable When l come to to to
Nissan l always look for him because he knows his customer's by name and he always is happy makes you feel welcome to be at Nissan. The others not so
Nissan l always look for him because he knows his customer's by name and he always is happy makes you feel welcome to be at Nissan. The others not so much. He great
More
by tonyagann22
Verified Customer
Verified Customer
Other Employees Tagged:
John Gordon
Mar 18, 2026 -
Pedder Nissan responded
Thank you for your kind words! Our team strives to provide excellent customer service and we're thrilled to hear that our employee made such a positive impression. We look forward to seeing you at Nissan again soon.
The service team is always amazing and go above and
beyond to help with your vehicle needs
beyond to help with your vehicle needs
More
by Lizsheehe3
Verified Customer
Verified Customer
Service Price Transparency
Mar 14, 2026 -
Pedder Nissan responded
Thank you for your kind words! We pride ourselves on providing exceptional service and exceeding our clients' expectations. Our team will always go the extra mile to make sure your vehicle needs are taken care of. Your satisfaction is our top priority.
Service department need to remember just that.
That they service the public, the Nissan customers. NOT act as if we are enemies, their children to discipline, aggression, belittling the clients. 3
That they service the public, the Nissan customers. NOT act as if we are enemies, their children to discipline, aggression, belittling the clients. 3 to 5 very bad experience with Sam Nuno and now recently a newer member that was influenced by Sam, Christian Giurar. I can't explain why these people want to irritate the paying customers? Why chase business away? Why humiliate not just the customers, but Pedder Nissan Dealership. There have already been numerous complaints on Sam, I'm not certain why he has not yet been Terminated. A MUST IS TO HAVE A VIDEO CAMERA AT THE SERVICE DEPARTMENT. This should keep them in line and act proper.
More
by 1jerks
Verified Customer
Verified Customer
Other Employees Tagged:
John Gordon
Mar 12, 2026 -
Pedder Nissan responded
We deeply apologize for any negative experiences you may have had with our service department. Our goal is to provide exceptional service to all our customers. We take these concerns seriously and will address them with our team. Thank you for bringing this to our attention.
As always John, my service advisor, did a fabulous job
for me. Along with the technician who worked on my Altima. I always get top notch service at Pedder Nissan. Thank you!!
for me. Along with the technician who worked on my Altima. I always get top notch service at Pedder Nissan. Thank you!!
More
by Altima1
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Pedder Nissan responded
Thank you for your kind words, we are thrilled to hear that John and our team at Pedder Nissan consistently provide top-notch service for you and your Altima. It is our pleasure to serve you. Thank you for choosing us!
Great Customer service experience at Pedder Nissan, this
time with John Gordon. No pushy sales, honest recommendations.
time with John Gordon. No pushy sales, honest recommendations.
More
by dosjmk
Verified Customer
Verified Customer
Service Price Transparency
Mar 10, 2026 -
Pedder Nissan responded
Thank you for taking the time to share your experience at Pedder Nissan! We're thrilled to hear that John provided you with excellent customer service and honest recommendations without being pushy. We pride ourselves on providing a positive car-buying experience for our customers. We appreciate your business and hope to see you again soon!