John Guido, Jr. | Page 48

Buy the Car at Arlington Heights Ford! I bought my first hybrid - 2015 Fusion - LOVE IT!! I had so many questions. Nick Calaranan answered every one of them and told me to call him with a I bought my first hybrid - 2015 Fusion - LOVE IT!! I had so many questions. Nick Calaranan answered every one of them and told me to call him with any additional questions. He also found me the car I wanted at another dealership and it was at Arlington Heights Ford the next day! If you're looking for a great car buying experience, I'd say "Go see Nick!". The Finance manager was great and John Guido Jr. took the time to answer some questions too! More

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The Best Place to Purchase your next New or Used Vehicle! The first time I purchased a new vehicle from Arlington Heights Ford was over 10 years ago, At that time the service was exceptional from sales to th The first time I purchased a new vehicle from Arlington Heights Ford was over 10 years ago, At that time the service was exceptional from sales to the service department, since then I have purchased other vehicles new and used and have always been very satisfied with the price and quality of all of them. This is a dealership that knows how to guide there customers through the purchase of a vehicle with exceptional class and professionalism If you are in the market for a vehicle new or used this is definitely the place to go. More

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Second Time Purchaser from AH Ford Excellent buying experience again. Nicholas went out of his way to make sure everything went smoothly. Spent time going over everything in the truck, Excellent buying experience again. Nicholas went out of his way to make sure everything went smoothly. Spent time going over everything in the truck, especially setting up my Bluetooth and going through the features in the My Ford Touch. I had been looking at another Ford dealer a few days prior and kept getting a run around on vehicle availability and being pressured to pretty much sign on the dotted line before they would even bring in a vehicle for me to look at. I got bounced back and forth between the Internet sales group and different salesmen. I’m glad I walked away and remembered my previous buying experience with AH Ford. You’ll see me again on my next purchase as well. More

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Simple My experience was very simple. Answers to all my questions were promptly provided, and at no point did I feel I was under any pressure. Kristy took ex My experience was very simple. Answers to all my questions were promptly provided, and at no point did I feel I was under any pressure. Kristy took excellent care of me while I was making a very important investment. John Guido, Jr, was also great to work with. While working with the two of them, I sincerely felt they were there for me as I searched for the correct solution. They really asked the right questions to get the answer to what I really needed. I would gladly buy another car from them. More

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great first car buying experience Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions Bob Jakubowski really did an excellent job making sure I was taken care of. He even stayed after hours to make sure I didn't leave with any questions about my new Ford Fusion. I am very happy with the overall customer service. The staff made buying my first car easy and comfortable. I would definitely recommend this dealership! More

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Ford Edge I purchased a certified car from this dealership over the phone. They were able to find a car that was not even listed for sale yet and gave me a terr I purchased a certified car from this dealership over the phone. They were able to find a car that was not even listed for sale yet and gave me a terrific price. The entire process was seamless and when we picked up the car, we were in and out of the dealership in less than fifteen minutes. I would definitely consider buying a car from them again. More

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Car buying experience If my computer was working correctly I would've gone five stars the whole way down. It was one of the best car buying experience as I have ever had. T If my computer was working correctly I would've gone five stars the whole way down. It was one of the best car buying experience as I have ever had. The dealer the salesmen were great. More

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Very Satisfied Customer! I am very pleased with my new Ford Edge and the customer service my wife and I received from Sean Lane. He went the extra mile to explain the features I am very pleased with my new Ford Edge and the customer service my wife and I received from Sean Lane. He went the extra mile to explain the features of the SUV and how to operate them before I drove the vehicle home. The vehicle drives great and I know the maintenance service from the dealership will be first rate. Completing the financing paperwork went smoothly and I look forward to my next deal with Arlington Heights Ford. More

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very positive experience My salesman Sean Lane went the extra mile to help find a car that is exactly what I was looking for and worked with me thru a sales process including My salesman Sean Lane went the extra mile to help find a car that is exactly what I was looking for and worked with me thru a sales process including shipping that was complicated by the fact I was in El Paso Texas. Finance (John Rodriquez) and Management (John Guido) were also responsive and helpful. I would recommend both Sean and the Dealership without reservation More

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An Easy Decision Choosing Arlington Heights Ford was the easiest decision in my new car buying process. It came highly recommended by numerous people, so this was my f Choosing Arlington Heights Ford was the easiest decision in my new car buying process. It came highly recommended by numerous people, so this was my first choice in a dealership, even though I live closer to a different Ford dealer. Upon my arrival, I was greeted by numerous people. As a customer, this immediately put me in a good mood and made me feel comfortable. My sales associate was Jesus Sanchez. He introduced himself and asked questions to get to know me as not only a customer, but also a friend. With this being my first experience buying a brand new car, and being all on my own, I was immediately at ease and comfortable with Jesus. I came over-prepared with a lot of questions; Jesus answered every one to his best ability. When he didn't have an answer, he directed me to the person who did. Not once was he pushy or persistent; I was allowed to lead the deal and proceed at my own rate. To be honest, I didn't have intentions to buy that same day. However, the comfort and knowledge of not only Jesus but the whole AH Ford team made me eager to purchase that same day. Upon leaving the dealership, Jesus told me to contact him with any questions, and he even gave me his cell phone number. I had to return to the dealer in a week for a package I purchased, so I made a point to keep a list of all the questions I was accumulating during my first week with my new car. After a week, I had a list of about a dozen questions. When Jesus saw the list, he was excited! He was happy that I had questions for him to answer. To others, my list may have seemed redundant or too much, but not to Jesus. In my opinion, this is one of his best features. He truly wanted to make sure that all (and I mean all) my questions were answered. I highly recommend anyone looking to purchase a new (or used) car to visit Arlington Heights Ford. With their excellent customer service, great attention to detail, and comfortable relationships, I promise you will not be disappointed. I think it's safe to say I will return when it's time to purchase another car. But for now, I will enjoy my top-of-the-line 2014 Ford Escape! More

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