John Hilsinger | Page 25

Excellent What a great experience, thank you Five Star Ford for showing respect and not having shark sales tactics. I went to two other dealerships before Five What a great experience, thank you Five Star Ford for showing respect and not having shark sales tactics. I went to two other dealerships before Five Star and one asked me to finance through them 6 times after that I went ahead and walked. I had already been approved through my personal bank. The second dealership tried to get me to finance through them as well and after I said no told me they couldn’t get a deal done on a truck, but could get me into a Ford Focus. The salesperson knew I was looking for a truck I took that disrespectful and walked. When I got to Five Star Ford a salesman by the name of John Hilsonger approached me. I told John exactly what I was looking for and what I needed my trade to be, without any hesistation John found me the truck I was looking for. John asked one time if I would consider financing with Ford and after I explained to him that I had my own financing that was the end of it (thankfully) I needed a certain number for my trade in and Five Star Ford was able to meet what I needed. We got the deal done and I will tell friends and family of the great experience I had with Five Star Ford. More

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My experience. I had a great experience at Five Star Ford. My salesman was courteous and made sure I knew everything about my new vehicle. The only thing frustrating I had a great experience at Five Star Ford. My salesman was courteous and made sure I knew everything about my new vehicle. The only thing frustrating about my day was how long it took. I am very pleased with my car. More

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3rd car purchase in 2017 I bought 3 cars in 2017 from John Hilsinger at 5 Star Ford. Each time was a good experience. John is a very professional person and a very good salesm I bought 3 cars in 2017 from John Hilsinger at 5 Star Ford. Each time was a good experience. John is a very professional person and a very good salesman. The dealership has always treated me well on all 3 purchases. More

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My purchase experience with 5 Star Ford NRH During the Christmas break, my wife and I have been trying to find our daughter a newer vehicle to drive back-and-forth to Texas Tech from the D/FW During the Christmas break, my wife and I have been trying to find our daughter a newer vehicle to drive back-and-forth to Texas Tech from the D/FW area. She was driving a 95 Ford Bronco and we wanted something newer with more safety features and hands-free phone. I contacted 5 Star Ford and was put in contact with John Hilsinger. John and I spoke over the phone a few times and I told him exactly what I was looking for, and exactly what I didn't want. John was not pushy at all and called me two times over the course of a week to tell me he had some cars for me to look at via email and was pushing me to come to the dealership if they weren't what we wanted. John called me Wednesday to tell me he thought he located the perfect Explorer for our daughter at one of his sister dealerships in Carrollton. He went out of his way to pick the car up at the Carrollton store and have it delivered to the North Richland Hills store so we wouldn't have to drive to Carrollton to look at it. As it turned out, we looked at it on Friday morning and bought it 1 hour later. It was, in fact, the perfect Explorer for our daughter. It even had more ammenities on it than we were looking for which was a bonus. John was never pushy, he never tried selling us something we didn't want, and he was super easy to talk to. I will be returning to 5 Star Ford for all my Ford purchases in the future and John Hilsinger will be my salesman of choice! Thank you for making this the easiest car buying experiene we've had and for finding the right vehicle for Mikayla! Steve B. More

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Best Experience Every Time I Buy From This Dealership! My car buying experience was nothing short of exceptional! I have much respect for the astounding efforts put forth by John, Jerry and MM. These gentl My car buying experience was nothing short of exceptional! I have much respect for the astounding efforts put forth by John, Jerry and MM. These gentlemen go above and beyond their job titles to create a long lasting relationship with their customers. A noteworthy expression of gratitude to Jerry who went out of his way to teach me how to drive a manual Mustang. Although I didn't qualify, it was still a very memorable moment! A special thank you to John as well for all the strings that were pulled to get me into something affordable and dependable. Five Star Ford is the only dealership I would recommend to anyone looking for their next vehicle! More

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Great deal, great car! This is the fourth Ford I have purchased and each experience has been flawless. Very professional salesmen who are subject matter experts. So grateful This is the fourth Ford I have purchased and each experience has been flawless. Very professional salesmen who are subject matter experts. So grateful for a dealership I can trust! More

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Great Service Was really pleased with the deal that was done. Will definitely come back to visit John. Made the visit worth while. Thank you all involved. Was really pleased with the deal that was done. Will definitely come back to visit John. Made the visit worth while. Thank you all involved. More

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F-150 Purchase Top to bottom, first class operation. Whether dealing with John Hilsinger in Sales to find the right truck at the best deal to working financing with Top to bottom, first class operation. Whether dealing with John Hilsinger in Sales to find the right truck at the best deal to working financing with the dynamic Tut Edwards, the place works to make your experience the best. Once I find a good family feel dealership and staff, I stick with them. Five Star in North Richmond Hills is like that and plan to continue future buying experiences with them. More

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This dealership is great The sales person John help me out tremendously When I told him what I was looking for and how I wanted to do it he accommodated me and made it happen The sales person John help me out tremendously When I told him what I was looking for and how I wanted to do it he accommodated me and made it happen thank you very much and I will look forward to doing business here in the future More

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Go see John Hilsinger I would like to submit my review of my purchasing experience with FIVE STAR FORD on 10/30/2017. Specifically, my experience with John Hilsinger. I a I would like to submit my review of my purchasing experience with FIVE STAR FORD on 10/30/2017. Specifically, my experience with John Hilsinger. I am a 66 years old male, I have purchased eight new automobiles in my life. I would have to rate my purchasing experience with John and Five Star Ford as the best I have ever experienced. John was knowledgeable and professional, not over bearing or pushy. I appreciated how he took the time necessary to establish a relationship with me and to educate me on the trucks, to provide me what I wanted in a truck. I can honestly state that John was a major part of why I purchased from Five Start Ford. It was clear that John knew that I could purchase a truck anywhere and he convinced me that buying from Five Star Ford would prove to be most beneficial to me now, and as the truck got some years on it. I was asked as I was leaving how would I rate my experience on a scale of 1-10, my response was a 12, and I believe that to be a true evaluation no fluff. I would also to mention that after I purchased the truck John made sure that I knew how to operate the electronics even to the point where he set up my cell phone to properly interface with the truck. This was greatly appreciated. If you want to buy a vehicle to suit your needs go see John. I understand that car dealers are in business to sell cars, but I disapprove of the high pressure exerted that I encounter while on car lots. I ended up on the Five Star Ford lot because of my experience with two other dealers that exerted this high pressure. I went to Five Star Ford because I heard them advertised several times on a car show on Saturday’s. I drove the lot looking, parked and headed to the show room where I met John Hilsinger. John asked how could he help me, I told him I was looking for a pickup and the features I would like. John spent the next 30 minutes working with me looking for a solution to what I wanted. He found two trucks we went to see, they were close to what I was looking for except for two items. Unfortunately, I wanted the truck to have some different features. John and I parted company with the understanding that he would continue to look, and we would contact each other in a couple days. On Monday we made contact and John found two trucks that he felt satisfied my requirements. I went back to see John and we looked at the two trucks. I picked one and we went back to Johns desk and we discussed the truck. Then we discussed price and John provide me a price that I felt was reasonable for what I was purchasing. I asked John what we needed to do to conclude the sale. Bob Eickelman More

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