John "Jay" Lack
Business Manager
Ferman Chrysler Jeep Dodge RAM of New Port Richey
4023 U S Highway 19
New Port Richey, FL 34652
113 Reviews
Write a Review113 Reviews of John "Jay" Lack
July 05, 2026
Very happy with my experience at Ferman. Neil and KeVonn took very good care of me. My Ram had a scratch on the front under the head light and they able to replace the panel before I was eve Neil and KeVonn took very good care of me. My Ram had a scratch on the front under the head light and they able to replace the panel before I was even done with my transaction. Thanks guys! More
Other Employees Tagged: Robert Suarez, Neil Giles, Kevonn Mabon
June 18, 2026
Everyone I talked with seemed very professional and they helped get me the vehicle I wanted at a good deal, and helped get me a lower interest rate helped get me the vehicle I wanted at a good deal, and helped get me a lower interest rate More
Other Employees Tagged: Kevonn Mabon, Justin Miner
June 01, 2026
The dealership was great! Super easy to work with! I was able to pretty much take care of everything over the phone! Super easy to work with! I was able to pretty much take care of everything over the phone! More
Other Employees Tagged: Mark Molenda, William Virella
May 30, 2026
Great service . Quick in and out with a new truck! Bunch of good guys and fair prices Quick in and out with a new truck! Bunch of good guys and fair prices More
Other Employees Tagged: Devin Lack
May 27, 2026
The first to your dealership turned our day around completely. We originally went to Jenkins Dodge in Homosassa to look at a different color Fox Factory Ram. But when they showed us the numbers it was completely. We originally went to Jenkins Dodge in Homosassa to look at a different color Fox Factory Ram. But when they showed us the numbers it was 28,000 more than the advertised price. So we walked out. My wife remembered you had one so we swung by to see. Salesman was super nice and polite from the time we walked in. Assured us that nothing like that would happen at Ferman. The truck my wife was interested in was on the showroom floor. She knew she liked how it drove just wasn’t sure how the color looked in the sun. He had a truck that color in for detail so he went and got it so she could see it outside. Super pleased with how we were treated. We live two and a half hours south of your dealership so we are glad it wasn’t a wasted trip. Will definitely look at Ferman first the next time we are looking to purchase again. After all papers were signed he also informed us due to the truck being on the showroom floor and everyone in and out of it the battery was dead. Instead of just jumping it and letting us be on our way he called the service manager who was off duty and he came in and put a new battery in it. Top notch crew at this location!!! More
Other Employees Tagged: Kevonn Mabon
May 20, 2026
Leasing my 2026 Ram 1500 was an outstanding experience from start to finish. The dealership made the entire process smooth, transparent, and stress-free. The team was professional, responsive, and genuine from start to finish. The dealership made the entire process smooth, transparent, and stress-free. The team was professional, responsive, and genuinely focused on making sure I got exactly what I needed. It’s rare to find this level of customer service—highly recommend this dealer to anyone in the market for a new vehicle. More
Other Employees Tagged: Jonathan Krauss
April 13, 2026
Fantastic overall experience buying my new Jeep Wrangler Willys from Ferman New Port Richey. Working with Neil Giles was an absolute joy and I can't recommend him enough...personable, knowledgeable, and com Willys from Ferman New Port Richey. Working with Neil Giles was an absolute joy and I can't recommend him enough...personable, knowledgeable, and completely honest and transparent about everything. Jay Lack made the business portion of the transaction seamless and very easy. If you're in the market for a Jeep, Dodge, or Ram this is the dealership and sales team I would highly recommend...you won't be disappointed! More
Other Employees Tagged: Neil Giles
April 04, 2026
Quick process from sales to finance, and I am really enjoying my new car. Thank you! enjoying my new car. Thank you! More
Other Employees Tagged: Robert Suarez, Michael Simila
April 04, 2026
Great cars, great people, and a surprisingly quick process from start to finish. Will absolutely buy again! process from start to finish. Will absolutely buy again! More
Other Employees Tagged: Robert Suarez, Michael Simila
March 24, 2026
Neil was very responsive on all my inquiries. He followed up very promptly. He arranged the shipping of our vehicle and it arrived safely within the week. I would definitely purchase another veh He followed up very promptly. He arranged the shipping of our vehicle and it arrived safely within the week. I would definitely purchase another vehicle from him and the dealership. The dealer listed any fees upfront and was very open and honest about the costs. Other dealers that I have looked at purchasing vehicles from had hidden fees and nonnegotiable added dealer services that I did not want or need. Ex. Ceramic coatings & LoJack. Thank you for the smooth transaction! My wife is very happy with her Jeep! And that makes me happy as well! Tim More
Other Employees Tagged: Mark Molenda, Neil Giles

