John Lavelle
John Lavelle at Joyce Honda

John Lavelle

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.9
370 Reviews
4.9

370 Reviews

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370 Reviews of John Lavelle

February 04, 2026

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Employee Rating

Fast honest service. They handled an oil change and tpms sensor for me within a few hours. More

by nzanowicz
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Workmanship
Service Time
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Recommend Dealer
Yes
Feb 04, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 28, 2026

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This dealership is great probably one of the best ones I’ve been to. Really appreciate the service crew and of course.Larry. More

by MIKE.PALAIKIS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Larry Swanson, Erik Matos

Jan 29, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 21, 2026

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quick, fast and clean service delivered smoothly with the attention to detail and customer satisfaction. More

by anvesh
Service Price Transparency
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Recommend Dealer
Yes
Jan 21, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 19, 2026

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Work was done professionally and quickly. Check out was quick and efficient and my vehicle was in perfect condition. More

by KIICKY17
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 19, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 05, 2026

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John is always great. He is friendly, knowledgeable and helpful. He always responds to my inquiries. More

by Whizskier
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Recommend Dealer
Yes
Jan 05, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

December 31, 2025

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Employee Rating

Service was great as usual. Every body was very help full and frendly. thank you More

by hotfootone
Recommend Dealer
Yes
Dec 31, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Happy Holidays, The Service Team at Joyce Honda

December 28, 2025

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Employee Rating

Service was satisfactory but I noticed ine of the god idol was broken and was intact when I gave the vehicle for servicing..idol was close to my heart and expensive More

by PRSHNTCHATURVEDI
Service Price Transparency
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Recommend Dealer
No
Dec 29, 2025

Joyce Honda responded

Thank you for bringing this to our attention. While we’re glad to hear the service itself was satisfactory, we are truly sorry to learn about the damage to your religious idol. We understand how meaningful and valuable personal items can be, and we take this concern very seriously. Please contact our Service Manager Erik Matos directly so we can review this matter and work toward a resolution. We appreciate the opportunity to make this right. Regards, The Service Team at Joyce Honda 973-361-1396 erik_matos@joycehonda.com 973-607-0237 (text)

December 24, 2025

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John Lavelle is the reason I continue to do my all work at Joyce Honda. More

by JAYDIBLASI
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Recommend Dealer
Yes
Dec 26, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Happy Holidays, The Service Team at Joyce Honda

December 11, 2025

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I am very pleased with the Joyce Honda Service department and their advisor staff. They do a great job. More

by bradiecalli
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

December 09, 2025

Dealership Rating
Employee Rating

It was excellent service everyone was friendly as well. I did not have to wait long as well More

by MARK102093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Wilson

Dec 10, 2025

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Best regards, The Service Team at Joyce Honda

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