Check out John Lavelle's reviews on DealerRater

February 26, 2026

Dealership Rating

Employee Rating

Easy online scheduling. On time service. Clear communication. Helpful service dept, front end office support & shuttle driver. Overall positive experience! On time service. Clear communication. Helpful service dept, front end office support & shuttle driver. Overall positive experience! More

by anonymous

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 26, 2026 -

Joyce Honda responded

Thank you for taking the time to share your feedback! We’re very pleased to hear that you experienced on-time service and clear communication throughout your visit. Providing efficient, transparent service is always our goal. It’s also wonderful to know that our service department, front office team, and shuttle driver all contributed to making your experience a positive one. We truly appreciate your business and look forward to assisting you again in the future!

February 20, 2026

Dealership Rating

Employee Rating

Employees Very nice. Charging a 3% fee for using credit card is terrible customer service & charging $100 over the going rate for a battery at a local mechanic is a rip Charging a 3% fee for using credit card is terrible customer service & charging $100 over the going rate for a battery at a local mechanic is a rip off, but I was desperate for a battery. More

by Lori

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Report | Print

Feb 25, 2026 -

Joyce Honda responded

Thank you for taking the time to share your feedback. We truly appreciate your kind words about our team — providing friendly, respectful service is very important to us, and we’re glad that came through during your visit. We also understand your frustration regarding the 3% credit card fee and the pricing of the battery. Added costs are never welcome, especially when you’re in a situation where you need a repair right away. Our pricing reflects not only the part itself, but also professional installation, warranty coverage, and the convenience of immediate service. That said, we never want anyone to feel caught off guard or taken advantage of. Your feedback is important and will be shared with our management team. We genuinely value your business and hope we’ll have the opportunity to better serve you in the future.

February 20, 2026

Dealership Rating

Employee Rating

I was working out of town and came in for an oil change they had me in and out in about an hour everyone was extremely helpful they had me in and out in about an hour everyone was extremely helpful More

by spenceobrien

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell, Subuhi Shakil, Kelly Fields

Report | Print

Feb 25, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 18, 2026

Dealership Rating

Employee Rating

Very honest associates who will advice you for an optimal solution to your car problem rather than replacing everything. One of the best service I have come across. solution to your car problem rather than replacing everything. One of the best service I have come across. More

by AFTAB.MASOOD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lloyd Wilson, Kelly Fields

Report | Print

Feb 19, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 10, 2026

Dealership Rating

Employee Rating

I have never had a problem with the service at this Honda dealership. They work around your schedule and are willing to be very flexable. dealership. They work around your schedule and are willing to be very flexable. More

by JLARICCIAIII

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Gina Verrilli, Lloyd Wilson, Charles Mitchell, Subuhi Shakil, Kelly Fields

Report | Print

Feb 10, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 10, 2026

Dealership Rating

Employee Rating

Very friendly and knowledgeable! Had many cars to choose from! Would recommend Jocye Honda to friends and family! Had many cars to choose from! Would recommend Jocye Honda to friends and family! More

by RONNIEPOIRIER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe San Roman, Mario Di Iorio, Tom Duffy, Ed Seager, Ernest Biondolino, Charles Mitchell, Kelly Fields, Rolando Meneses, Romil Robleza

Report | Print

Feb 11, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 04, 2026

Dealership Rating

Employee Rating

Fast honest service. They handled an oil change and tpms sensor for me within a few hours. They handled an oil change and tpms sensor for me within a few hours. More

by nzanowicz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 04, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 28, 2026

Dealership Rating

Employee Rating

This dealership is great probably one of the best ones I’ve been to. Really appreciate the service crew and of course.Larry. I’ve been to. Really appreciate the service crew and of course.Larry. More

by MIKE.PALAIKIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Larry Swanson, Erik Matos

Report | Print

Jan 29, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 21, 2026

Dealership Rating

Employee Rating

quick, fast and clean service delivered smoothly with the attention to detail and customer satisfaction. attention to detail and customer satisfaction. More

by anvesh

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell, Subuhi Shakil, Kelly Fields , Olivia Lange

Report | Print

Jan 21, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

January 19, 2026

Dealership Rating

Employee Rating

Work was done professionally and quickly. Check out was quick and efficient and my vehicle was in perfect condition. Check out was quick and efficient and my vehicle was in perfect condition. More

by KIICKY17

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson, Charles Mitchell

Report | Print

Jan 19, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

John Lavelle

Service Advisor

Joyce Honda

376 Reviews of John Lavelle

Dealership Inventory (381 Vehicles)