John Lavelle
John Lavelle at Joyce Honda
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John Lavelle

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
306 Reviews
4.8

306 Reviews

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306 Reviews of John Lavelle

May 06, 2025

Dealership Rating
Employee Rating

John was professional and very responsive to my questions, would highly reccomend Joyce Honda service dept. More

by ENJOY2COOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Cruz

May 03, 2025

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Good dealership but very pricey. Services were performed to satisfaction however other places would have done it for less More

by STAN.LABKOVSKY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 05, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

May 03, 2025

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The best team . Customer service excellent . Great and on time service. Truly recommend for any vehicle. More

by celestecirineo
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
May 05, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 24, 2025

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Employee Rating

Appointments are easy to schedule. The service managers quickly attend to your requests. Turn around time is less. The quality of work done is always very good. There are mo unneccessa More

by PARANGOGOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 08, 2025

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Employee Rating

Genuine Honda parts by trained Honda technicians. I have been using Joyce Honda service since 1987. Highly recommended. However, it is often hard to connect with a service advisor as they have ma More

by Bernardo
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 08, 2025

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Employee Rating

Car was ready for pick up after a minimal amount of time. All the work requested was done. More

by MAB07834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 04, 2025

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Employee Rating

Service advisors work well with the customer by explaining problems and solutions and being willing to listen to questions and politely answer them. More

by mattk31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernest Biondolino, Lloyd Wilson

Apr 09, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

April 01, 2025

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Employee Rating

Great service to my supprise the service was like the commercial said. That does not happen to often thank you More

by GTSANDFORD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

March 31, 2025

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Employee Rating

Great Service as always - thank you. I will continue to Service my Ridgeline here. Awesome Place!!! More

by tmg1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Matos

Apr 01, 2025

Joyce Honda responded

Thank you so much for your kind review. We’re committed to providing the best service experience to all our customers. We truly value your time and business. Warm Regards, The Service Team at Joyce Honda

March 19, 2025

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Employee Rating

Love this place. Have never ONCE felt like they were less than 100% honest. Friendly, supportive, great place. More

by CHRISTOPHERJFEELEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2025

Joyce Honda responded

Thank you very much for the review. We always try to improve the service experience for all of our customers. We appreciate your time and your business! Warm Regards, The Service Team at Joyce Honda

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