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John Le
John Le at Norm Reeves Honda Superstore - Huntington

John Le | Page 16

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
431 Reviews
4.9

431 Reviews

Write a Review

431 Reviews of John Le

January 12, 2025

Dealership Rating
Employee Rating

Large enough to handle multiple cars, but small enough for outstanding personal customer care. No surprise costly repairs, timely informed repair/maintenance updates. More

by CeceP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Tran, Christian ?

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Jan 13, 2025

Norm Reeves Honda Superstore - Huntington responded

That's a very good point--we're reasonably-sized to accommodate a range of customers! We appreciate your detailed review, and thank you for stopping by. If you're looking for routine service in a rush, we can cater to you with our Express Service program. Thank you!

January 12, 2025

Dealership Rating
Employee Rating

Benito provided excellent customer service and took care of all of our needs. He provided 5 star service. More

by ken.nakashima63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

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Jan 13, 2025

Norm Reeves Honda Superstore - Huntington responded

We're glad that Benito gave you the five-star treatment, Ken! We're here for you, whether you schedule an appointment or stop by for Express Service. Thanks so much, and we'll see you at a future appointment!

January 11, 2025

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Employee Rating

We have been customers of NRHB for at least 30 years and I can’t say enough good things about them. We live in Long Beach now, but still go to the Huntington store. We’ve bought at least 7 Honda’s from them More

by Cparker56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Tony Lagos , Mike Tran

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Jan 13, 2025

Norm Reeves Honda Superstore - Huntington responded

What a flattering review! We appreciate you sticking with us for 30 years and even take the time to venture out to us in HB. Thanks for all your loyalty to us, whether it's for the multiple Hondas you've purchased and the services you've requested. Here's to 30 more years!

January 11, 2025

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Employee Rating

Everything good. Thank you Mr Joinh Lê .He always help my car, good service. See you soon More

by Hnlp2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 13, 2025

Norm Reeves Honda Superstore - Huntington responded

That's great to hear! We're pleased that your service visit for your Honda was up to your expectations. To make your visit even more worthwhile, please check out our service specials for next time. Thank you!

January 10, 2025

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Employee Rating

*CRAZY* expensive price quoted for a catalytic converter replacement, with no firm estimate of when the necessary parts—also *CRAZY* expensive—would arrive; got it done instead at a small, family owned muff More

by Brian
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 10, 2025

Norm Reeves Honda Superstore - Huntington responded

Your feedback is valuable to us, Brian. We exclusively use OEM parts for repairs and rely on Honda-certified technicians to perform replacements and repairs. However, we will use this feedback to improve our services where necessary. If you choose to return for service, we hope to provide you with a five-star experience. Thank you.

January 09, 2025

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Employee Rating

Benito took care of my service maintenance needs for my Honda. The work was done proficiently and I was pleased with the work. Thank you More

by Ahjensen42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

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Jan 10, 2025

Norm Reeves Honda Superstore - Huntington responded

We're happy to hear that you had a great service visit for your Honda! Benito does an excellent job and receives a lot of praise. Since we value customer feedback, please let us know what we can do to provide you with a five-star experience next time. Thank you!

January 05, 2025

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Employee Rating

Super professional, amable, cortés y muy respetuoso, pero sobretodo muy puntual en su trabajo te tiene el carro a tiempo. More

by carlosma4830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Clayton Einck, Benito Torres, Ivette Rodriguez, Viviana Saenz, Tony Lagos , Catherine Schlueter

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Jan 06, 2025

Norm Reeves Honda Superstore - Huntington responded

¡El servicio puntual debe ser una prioridad en todos los concesionarios, Carlos! Nos alegra que hayas podido aprovechar nuestros servicios, y eres bienvenido en cualquier momento. Por favor, háznos saber qué más podemos hacer por ti. ¡Gracias!

January 04, 2025

Dealership Rating
Employee Rating

These people always take great care of me great service department thank you so much More

by Kimberlyfrasca77
Recommend Dealer
Yes

Other Employees Tagged: Clayton Einck, Ivette Rodriguez

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Jan 06, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate the loyalty, Kimberly! It's our goal to take care of our customers and their cars and make everyone happy. Thanks for giving us your business! We'll see you next time!

January 02, 2025

Dealership Rating
Employee Rating

Friendly, Friendly, Friendly, Friendly, Friendly, Friendly, Friendly Friendly, Friendly, Friendly, Friendly, Friendly, Friendly, Friendly, Friendly More

by Ihab_Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Lagos

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Jan 02, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your nearly infinite use of the word Friendly! Thank you for letting us know, and if you need anything else, we'll be here for you.

January 02, 2025

Dealership Rating
Employee Rating

Always satisfied with Norm Reeve's Huntington Beach Honda. The service department has helped to keep my car running great for many years. They also have a good parts sales department, too. More

by Mascot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres, Viviana Saenz, Tony Lagos

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Jan 02, 2025

Norm Reeves Honda Superstore - Huntington responded

We appreciate your loyalty! Many drivers should know that our service does not end when you drive off the lot--it's just beginning! Thanks for putting your trust in our service team, and we look forward to many more years partnering with you for your automotive needs.

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