John Lohne | Page 27

Service Supreme Excellent service and the ability to be taken and picked up at the shopping center. That is a plus for me as I live in Grant and can't get to the sho Excellent service and the ability to be taken and picked up at the shopping center. That is a plus for me as I live in Grant and can't get to the shopping center often. Drivers were also excellent. Thank You. More

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Excellent service for all 10 years in Florida! I've owned Lexus' for over 20 years. I bought my current RX 350 from LOM. Excellent service is expected at any Lexus dealership but dealing with John I've owned Lexus' for over 20 years. I bought my current RX 350 from LOM. Excellent service is expected at any Lexus dealership but dealing with John Lohne has enhanced the experience for me over the years. He is the reason I continue to return to LOM to service my car and have referred my brother and sister-in-law (recently moved to the area) to him as well. He is always courteous, very knowledgeable, gives consistently good advice and guidance, responds to my calls promptly, is honest, fair, and an all-around pleasure to work with. More

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Regular maintenance service This dealership is outstanding. I have been going there for years and every time I receive the greatest service. John is always very attentive to al This dealership is outstanding. I have been going there for years and every time I receive the greatest service. John is always very attentive to all his customers and I couldn't be more pleased. Keep up the good work. I only have great things to say regarding this dealership. More

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long wait with no updates throughout service I did notice that we were welcomed right away as we drove up for service, That was a great thing since before no one even recognized us as we drove u I did notice that we were welcomed right away as we drove up for service, That was a great thing since before no one even recognized us as we drove up and we had to look for someone to see that we were there for our service. We did get our loaner, but the loaner that was given us was very hard for us to get in and out of, perhaps the loaner provided should be like the customers' vehicle so that it will be more comfortable. If the customer(s) are having to wait in the waiting area for a good amount of time, perhaps there should be more of perks that Lexus should provides such as better reading material for women. Also, the service rep should occasionally keep the customer informed concerning the progress of work. John took care of our needs and the service was done correctly. More

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Very professional. John Lohne is great to work with and understands the vehicles and needs of the customer. I have bought 7 Lexus from this dealership and have enjoyed m John Lohne is great to work with and understands the vehicles and needs of the customer. I have bought 7 Lexus from this dealership and have enjoyed my relationship and their service throughout the years. More

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Wonderful friendly service Service was prompt and when it was noticed that the rear tires were worn I was contacted and given a quote that was very acceptable for new tires. Th Service was prompt and when it was noticed that the rear tires were worn I was contacted and given a quote that was very acceptable for new tires. They were installed that day. I did return the loaner and forgot my kindle in the back. I called and they promptly found it and let me know I could pick it up any time. Thank you to all of them - I have trouble living without my kindle. More

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Towse, 35,000 mile Lexus check up. John Lohne was as usual friendly ,knowledgeable, and promptly took excellent care of my needs. He has been my Service Adviser since 2007. My servic John Lohne was as usual friendly ,knowledgeable, and promptly took excellent care of my needs. He has been my Service Adviser since 2007. My service meet all my expectations. More

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Service Review / John Lohne I have been bringing my lexus for service to John Lohne for many years and i am always pleased with his promptness in getting me in for service , he I have been bringing my lexus for service to John Lohne for many years and i am always pleased with his promptness in getting me in for service , he is courteous , and always goes above and beyond . I have owned two Lexus and bought both new, one was purchased 12 years ago and i have recently purchased a new one only because im impressed with the service i receive . I really appreciate how John follows up on my service due . I am grateful to have a very reliable person like John dealing with my vehicle service, i trust John when he recommends a service . More

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John Lohne and Lexus of Melbourne is the Best Service! We have had our 2008 ES 350 since 2011 (Certified Pre-Owner) and have loved our car and our dealership! John Lohne is the Best Service Representative We have had our 2008 ES 350 since 2011 (Certified Pre-Owner) and have loved our car and our dealership! John Lohne is the Best Service Representative and has given superior customer service to my wife and I from day one. John has always accommodated us no matter what we have asked for whether it be time, delivery of a loan car or anything to make our servicing more convenient. We highly recommend John and Lexus of Melbourne. Feel free to contact me at 321-609-0710 should you have any questions. More

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Service Went in for a routine service visit and John advised that we should replace our front tires. We were not aware of the need and greatly appreciated his Went in for a routine service visit and John advised that we should replace our front tires. We were not aware of the need and greatly appreciated his knowledge and candor. More

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