John Lohne | Page 28

My First service I took my new Lexus in for its 5000 mile service. John had me in and out in no time. Thanks for the excellent service. I took my new Lexus in for its 5000 mile service. John had me in and out in no time. Thanks for the excellent service. More

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Always Helpful When I'm Busy Schedules changed as my customers shifted appointments. I called John Lohne and he was able to work me in so I could get 20,000 mile service within 90 Schedules changed as my customers shifted appointments. I called John Lohne and he was able to work me in so I could get 20,000 mile service within 90 minutes I was on my way to take customers to see homes. Always a pleasure to be at Lexus of Melbourne. More

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Service appointment John Lohne has been my Service Advisor for many years. When I brought my new Lexus in for a follow-up appointment, John was efficient as usual. He mad John Lohne has been my Service Advisor for many years. When I brought my new Lexus in for a follow-up appointment, John was efficient as usual. He made sure the Prima Plate and Nitrate procedures were done in a timely manner. I appreciate his service. More

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I have always had exceptional service and salea experiences John Lohne has provided excellent service for me. He keeps me informed about the condition of my car and makes me feel confident that my car is in t John Lohne has provided excellent service for me. He keeps me informed about the condition of my car and makes me feel confident that my car is in the best shape every time I leave your dealership. Alex Colon was my salesman for 3 Lexus and always knew the best car for me. He was courteous and made the purchases easy and pleasant. Your receptionist and appointment staff is always polite and accommodating. More

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Maintenance check John Lohne has been my service adviser for 3 years now and has helped me in most endeavors with my vehicle and my concerns. He always calls me back pr John Lohne has been my service adviser for 3 years now and has helped me in most endeavors with my vehicle and my concerns. He always calls me back promptly, does his best with handling appointments and is the main contact point I have at Lexus and he keeps getting me back. I would recommend John Lohne to any of your customers as he is a joy to work with. Keep up the great work. More

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I am very satisfied with the service. I am always very satisfied with the service I receive from John Lohne. He is courteous, polite, and always willing to answer my sometimes not I am always very satisfied with the service I receive from John Lohne. He is courteous, polite, and always willing to answer my sometimes not too smart questions. He never tries to talk me into any unnecessary repairs, something I was confronted with at a different dealership - because I am a woman? Thank you , John Lohne More

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Prompt service On Thursday, 24 March, I called Lexus of Melbourne and was connected to John Lohne's voice mail. I left a message for John telling him the reason for On Thursday, 24 March, I called Lexus of Melbourne and was connected to John Lohne's voice mail. I left a message for John telling him the reason for my calling; since this was my first time dealing with Lexus of Melbourne and my not having a Lexus vehicle (2014 Toyota Avalon Hybird) I was skeptical that anyone would return my call. Within a short time John called me , told me that the dealership could service my vehicle even if I didn't have a previous appointment if I was able to come in as soon as possible, if not John said that I would be able to get an appointment for a later date. I hurried to the service center and true to his word John had my vehicle serviced and 25000 mile checkup completed in just over an hour. I am very pleased with this rapid response, and personalized service to a new customer provided by Lexus of Melbourne. Thank you, I'll be returning. More

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service review As I expected,your waiting area was excellent. I appreciated John walking me back to my car after the service. I purchased my vehicle there and will g As I expected,your waiting area was excellent. I appreciated John walking me back to my car after the service. I purchased my vehicle there and will go to you again when I replace this one. More

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Great Service We purchased our certified pre-owned Rx 350 7 months ago. That purchase was one of our most pleasant car buying experiences. We took it in for the 10, We purchased our certified pre-owned Rx 350 7 months ago. That purchase was one of our most pleasant car buying experiences. We took it in for the 10,000 mile service work and it was done quickly. The coffee bar and waiting area made the wait time enjoyable. More

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Customer Service I have always been treated very professionally and well. I have a certified pre-owned warranty and you have always honored everything and there have b I have always been treated very professionally and well. I have a certified pre-owned warranty and you have always honored everything and there have been a lot of things. I will buy my next car from you also. More

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