John Mancini
John Mancini at Colonial Volkswagen of Medford

John Mancini | Page 15

Finance Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

4.9
292 Reviews
4.9

292 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

26 yrs, 2 mos

Languages Spoken

English English

292 Reviews of John Mancini

April 07, 2023

Dealership Rating
Employee Rating

Keven Umana is exceptionally Customer focused and ensures all details are addressed and the deal experience is very pleasant More

by Raj G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 08, 2023

Colonial Volkswagen of Medford responded

Congratulations on your new vehicle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Keven met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come!

March 23, 2023

Dealership Rating
Employee Rating

Great job Easy process The final paper work was off slightly but they took care of it right away - super easy More

by dselib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo

Mar 24, 2023

Colonial Volkswagen of Medford responded

Congratulations on your new purchase! Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 23, 2023

Dealership Rating
Employee Rating

Steve was great and tracked down an Atlas RLine Black within a few days. Buying and financing was easy. Steve communicated clearly and consistently through whole process. More

by Tjcollins1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren

Mar 24, 2023

Colonial Volkswagen of Medford responded

Congratulations on your new Atlas, Tj! It's fantastic to hear that Steve provided you with great customer service while assisting you with your new purchase. We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford.

March 07, 2023

Dealership Rating
Employee Rating

Paul was wonderful to work with as well as the rest of the team! It was a fast and easy process and Paul ensured it would be that way considering I am 8 months pregnant! More

by JLCAPPIELLO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Paul Lazzaro

Mar 08, 2023

Colonial Volkswagen of Medford responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford!

March 01, 2023

Dealership Rating
Employee Rating

Steve saw me for the lease buyout. He is informative, courteous, and patient. I appreciate him and his service. More

by Andi
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren, Daniel Goodman

Mar 01, 2023

Colonial Volkswagen of Medford responded

We are so glad that Steve had the opportunity to work with you, and that our team could make this a top-notch experience. We appreciate your business and look forward to continuing to serve you in the future!

March 01, 2023

Dealership Rating
Employee Rating

Steve Warren was a great sales agent and a pleasure to work with. There was minimal pressure and he got my wife into her new vehicle with lightning quickness. Definitely one of the best car dealership exp More

by Eddiethedough
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren

Mar 01, 2023

Colonial Volkswagen of Medford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford.

March 01, 2023

Dealership Rating
Employee Rating

Steve was super easy to work with on a recent move from one lease to another. Took time to explain things and answer questions - a breeze to get our new car! More

by LCG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren

Mar 01, 2023

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Colonial Volkswagen of Medford are glad to have you as a customer.

February 28, 2023

Dealership Rating
Employee Rating

Worked with Steve at the end of our current lease and he was great. Consistently helpful and knowledgeable, kept us updated on progress and what we needed to do. Definitely one of the smoothest car buying e More

by LCG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren

Mar 01, 2023

Colonial Volkswagen of Medford responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Colonial Volkswagen of Medford!

February 19, 2023

Dealership Rating
Employee Rating

Very nice dealership with great friendly staff. Was a smooth one day process to buy a new vehicle. More

by rlombardini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Pound, Keven Umana

Feb 19, 2023

Colonial Volkswagen of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Volkswagen of Medford.

February 19, 2023

Dealership Rating
Employee Rating

Everyone I encountered, from my initial contact with Gavin, all of the names listed above, and Eric in the parts department, has been amazing. For the first time ever I can honestly say that I did not More

by First Time VW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Giacoppo, Keven Umana , Eric Andrews, Gavin Luckens

Feb 19, 2023

Colonial Volkswagen of Medford responded

Thank you for taking the time to share your thoughts on working with Eric, Gavin, and our team. We're glad to hear we delivered such a great experience!

...
15
...

Dealership Inventory (231 Vehicles)

new 2025 Volkswagen ID. Buzz car, priced at $52,599
2025 Volkswagen ID. Buzz
new
Deep Black Pearl Effect exterior
Automatic
Rear-wheel Drive
new 2026 Volkswagen Atlas car, priced at $45,579
2026 Volkswagen Atlas
new
Avocado Green Pearl exterior
Automatic
All-wheel Drive
used 2023 Volkswagen Tiguan car, priced at $30,205
2023 Volkswagen Tiguan
used
Opal White Pearl Effect exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Tiguan car, priced at $46,701
2026 Volkswagen Tiguan
new
Avocado Green exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas car, priced at $45,579
2026 Volkswagen Atlas
new
Deep Black Pearl Effect exterior
Automatic
All-wheel Drive
new 2026 Volkswagen Atlas car, priced at $45,418
2026 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive