John Mason
John Mason at Southern Team Hyundai Nissan Subaru Volkswagen

John Mason | Page 7

Collision Center Manager

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.3
70 Reviews

Industry Experience

33 yrs, 10 mos

Specialties & Trainings

ICAR PLATINUM , ICAR GOLD CLASS , ASE CERTIFICATIONS

4.3

70 Reviews

Write a Review

70 Reviews of John Mason

March 16, 2024

Dealership Rating
Employee Rating

Great Hyundai service technicians and knowledgeable service writers! The waiting area is clean and comfortable. More

by DE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danielle Starkey , Mike Adams (Hyundai)

Mar 19, 2024

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

November 08, 2023

Dealership Rating
Employee Rating

The staff was very friendly when we entered the body shop. They knew exactly where our car was and gave us time to get all of our belongings out of it (total loss) More

by CARTERMOM09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Receptionist in collision

Nov 08, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

October 08, 2023

Dealership Rating
Employee Rating

I really appreciated the update texts; knowing how the repair process was going along. Everyone was so professional. More

by ARLENETOLLEY27
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Scott Smith , Austin Sherry

Oct 09, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 04, 2023

Dealership Rating
Employee Rating

Very happy and pleased that the Southern Team Subaru staff at the collision Center we're able to take care of my vehicle I'm very happy and satisfied customer. Plus it's a bonus that I bought my car the More

by GEOROX4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 01, 2023

Dealership Rating
Employee Rating

We are repeat customers. Service was exceptional. Norris did everything needed for our new car More

by Hpchrisrogers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Ferguson, Keith Kelso, Norris Timmons , Delisa Alvis

Aug 01, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 10, 2023

Dealership Rating
Employee Rating

Southern Team Hyundai was very helpful in getting my car in and painted. The collision center did an excellent job on the part they painted. More

by CWOODSONSIBLEY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Hyundai)

June 20, 2023

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Employee Rating

Everything looked really good. Even cleaned it for me inside and out. Highly recommended them More

by CAMERONCRAZY2406
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith , Austin Sherry

Jun 20, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 25, 2023

Dealership Rating
Employee Rating

I have been so pleased with Southern team's service departments. I am kept informed of service being done and always receive a follow -up phone call. Your service teams are so professional and courte More

by ROSIE2CATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Williams , Mike Adams (Hyundai), Mike Adams (Subaru), Austin Sherry

May 25, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 05, 2023

Dealership Rating
Employee Rating

After being frustrated because a lot of issues with my Santa Fe, we found Stacy Gunter who was very helpful and friendly. She answered all my questions and make everything works out for us. The must of e More

by GARCIAADALGISA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Scott Smith , Austin Sherry

Apr 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 29, 2023

Dealership Rating
Employee Rating

Had an amazing experience as always. I really appreciate the effort to get my car back. She is looking so nice. More

by TWANE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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