John Medrano | Page 11

Great Experience! Had a great experience coming to this dealership. Everyone was very professional and truly helpful with the process in leasing a new car. Overall, ver Had a great experience coming to this dealership. Everyone was very professional and truly helpful with the process in leasing a new car. Overall, very happy! Truly recommend. More

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Thank You DCH Paramus Honda Thank you to salesman Abel Fermin for his patience and professionalism getting me into a 2019 Accord EX on one of the busiest days of the year, Decemb Thank you to salesman Abel Fermin for his patience and professionalism getting me into a 2019 Accord EX on one of the busiest days of the year, December 31. His knowledge of the car, his understanding of my needs and his competitive pricing convinced me that this was the right place to lease my new car. I would also like to acknowledge Sales Team Leader CJ Slitas, Finance Mgr. John Medrano and Service Rep. Kathy Amano for all helping me transition to a new car and making me feel welcome at Paramus Honda More

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It’s always great to do business at DCH Paramus Honda. It’s always great to do business at DCH Paramus Honda, the service provided by the whole staff is one that is absolutely great. The general sales mana It’s always great to do business at DCH Paramus Honda, the service provided by the whole staff is one that is absolutely great. The general sales manager, sales consultant and F&I Manager all worked together as a team to ensure that all of my needs were met. I met Wael Yunes about 6 years ago when purchasing my first vehicle and he is the reason why my family, friends and myself continue to do business with Honda. Abel Fermin was my sales consultant, who I met in my recent visit. Abel listened to my needs and was very helpful throughout the process of leasing a new vehicle. The service provided by John Medrano was exceptionally great when finalizing the deal, as well as answering questions. Overall I was satisfied with the customer service provided by the team and in-love with my new car. More

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Friendly and helpful staff When the customer service is excellent in a business I always go back I have leased my car 3 years ago at Paramus Honda and I recently got into a ne When the customer service is excellent in a business I always go back I have leased my car 3 years ago at Paramus Honda and I recently got into a new 3 years lease and I’ll keep coming back as long as they provide the great customer service they do More

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Solid Leasing Experience The DCH Sales Team did good work in getting me into a new Honda Accord Lease. The staff was friendly, answered all of my questions and offered a good The DCH Sales Team did good work in getting me into a new Honda Accord Lease. The staff was friendly, answered all of my questions and offered a good deal. More

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EXCELLENT EXPERIENCE At DCH Paramus Honda ask for DENNIS ESTRADA for an excellent, responsible, professional salesmanship, sincere assistance, and a positive experience. At DCH Paramus Honda ask for DENNIS ESTRADA for an excellent, responsible, professional salesmanship, sincere assistance, and a positive experience. OMAR SALEH, did an excellent job in familiarizing me with my new vehicle environment and technology. Matt, Alberto, and John where also excellent, knowledgeable, sincere and made finalizing my purchase a positive experience. More

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excellent deal The lease was almost over and we were looking for a new car. We were able to get an excellent deal. Donte explained everything about our new car to us The lease was almost over and we were looking for a new car. We were able to get an excellent deal. Donte explained everything about our new car to us. He took his time with us and explained things we were confused about until we understood. Very kind and helpful. More

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Knowledgeable and professional My experience at this dealership was both satisfying and successful. All the employees that assisted me were courteous knowledgeable and professional. My experience at this dealership was both satisfying and successful. All the employees that assisted me were courteous knowledgeable and professional. I want to thank all the employees that were involved More

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Liars, Dishonest Sales Reps, Untrustworthy, Arrogant DCH Paramus Honda failed on many levels......... Update 12/1/18, Jesus O. is only concerned with receiving 10's on his survey when he's done no DCH Paramus Honda failed on many levels......... Update 12/1/18, Jesus O. is only concerned with receiving 10's on his survey when he's done nothing to deserve even 1's. He enjoys speaking down to me not sure if he's a misogynistic pig or if he is uncouth when it comes to interacting with women. Either way he should learn that if you attempt to disrespect a Guyanese woman then prepare to feel their wrath. I could go on and on about this person's lack of professionalism but I will end it here. Omar's who claimed to be Jesues' manager is actually a sales rep it seems. His passive nature in stating that he'd follow up with me regarding my plates and registration that has been sitting at their location since 11/21/18. I spoke with him on 11/26/18 in which he stated that he'd follow up and fedex my plates to me. I left him 2 messages since 11/26/18 and have yet to hear back from him. Don't listen the very incompetent Georgia (receptionist) who told me to drive my car with expired plates because DMV was closed the entire week for Thanksgiving and insisted that I still had ample time to get my plates since they expire on Dec 2, 2018 even though it was 11/26. Finally interacted with an amazing woman today by the name of Yaribel. R. who was honest and beyond professional. Today is 12/1/18 and I won't be receiving my plates until Dec 5 if I am lucky. I cannot thank her enough for simply treating me like a human being when all these other losers couldn't simply find the time to follow up. If you are looking for a dealership who will treat you with nothing but disrespect, incompetence, and arrogance then you may like these jerks, especially Jesus O. P.P.S. It's beyond insulting when a car sales man refers to the woman in the room's occupation as a "housewife" and further disrespects my husband and I by asking about our educational levels so that they can put the screws to us when it came to financing. The b.s. that was given by management in stating that they wanted to inquire as courtesy because of their current promotion that was being offered to recent college graduates is outrageous. The audacity of these people to insult our intelligence and then try to explain it away is absurd. I was there to purchase a car and not a job interview in which that question would be relevant. More

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Nice customer services I am so excited I leased a honda CRV today from Paramus Honda. It’s my third car I have leased from them. The salesman, Mr. Kadir is the go to guy. H I am so excited I leased a honda CRV today from Paramus Honda. It’s my third car I have leased from them. The salesman, Mr. Kadir is the go to guy. He helped us out all three times. Such a friendly and helpful gentlemen. Also the service employee, Hamad was very kind and thorough with his service/information, we were very comfortable going home with the new car! Thank you again Paramus Honda we are one happy customer!! More

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