John Nguyen
John Nguyen at Elk Grove Toyota

John Nguyen | Page 6

Express Service Advisor

Elk Grove Toyota

9640 West Stockton Blvd
Elk Grove, CA 95757

Contact Me
4.9
84 Reviews
4.9

84 Reviews

Write a Review

84 Reviews of John Nguyen

May 08, 2019

Dealership Rating
Employee Rating

90k and leak fix John was fantastic! When he realized my rattle might turn into something bigger, he offered me a free rental car. I ended up with a hybrid Camry and f More

by CamryGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2019

Elk Grove Toyota responded

Thank you for your feedback & kind words! We are happy to hear that John provided you with a 5-star customer service experience! We appreciate your business!

May 07, 2019

Dealership Rating

Courteous and quick Arrived on time at my appointment and got my vehicle serviced quickly and efficiently. Lots of seating in the waiting area but the WIFI is pretty slow More

by Rex123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 08, 2019

Elk Grove Toyota responded

Thank you for your review and feedback! We appreciate your business & are happy to hear your vehicle was serviced quickly. We will take a look at the wifi - sorry for any frustration! We look forward to working with you again!

April 01, 2019

Dealership Rating
Employee Rating

Tires rotation It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 More

by Ninjaguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Navarro, Andy Tran, Primal Kumar , Joel Garcia, Jose Garcia, Nicholas Kersten, Gustavo Rios, Anthony Roman

Apr 02, 2019

Elk Grove Toyota responded

Thank you for reaching out to us. We apologize for any delays you experienced. We are currently working to build a larger service facility across the street to help alleviate wait times. We hope to earn back your business!

March 07, 2019

Dealership Rating

At the Toyota dealer in Elk Grove California Extremely awesome service. Daniel is very helpful and has very clear explanation about my car and what I need to do to taking care of my car. Thanks More

by Lovemycat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Tran , Daniel Kinnear

Mar 07, 2019

Elk Grove Toyota responded

We are happy to hear this! Thank you for your kind words for our Elk Grove Toyota staff! We appreciate your business & look forward to working with you again!

March 02, 2019

Dealership Rating
Employee Rating

Will go back again I went there for the first time to have 60K maintenance service on my Camry because of good service reviews of this Toyota car dealer. They are honest More

by Sue C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2019

Elk Grove Toyota responded

Thank you for this review, Sue! We appreciate your kind words and your business! We look forward to working with you again!

February 06, 2019

Dealership Rating
Employee Rating

Nice advisor Nice service. John Nguyen is the one that always helps me. He is a nice, cared person and conscientious person. I usually suggest other members in my More

by Yen Huynh
Recommend Dealer
Yes
Feb 06, 2019

Elk Grove Toyota responded

Thank you for this review! We appreciate your kind words for John! Thank you for your business!

February 04, 2019

Dealership Rating
Employee Rating

Recall plus repairs completed Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted o More

by Eg guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Kersten

Feb 05, 2019

Elk Grove Toyota responded

Thank you for your feedback! We appreciate your business and apologize for any delays in getting the parts. We are happy to hear that Nick provided you with great service!

January 10, 2019

Dealership Rating
Employee Rating

Excellent dealer Convenient, efficient, friendly, professional , and reasonable price. They took the time to explain what needed to be done and gave an estimate of how More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Tran

Jan 10, 2019

Elk Grove Toyota responded

Thank you for taking time out of your day to review our dealership here online. I am happy you enjoyed your time with us. Your complete satisfaction is important to our Management and staff. We look forward to welcoming you back soon. Sincerely, Jeannette Blair Customer Relations Manager

January 08, 2019

Dealership Rating
Employee Rating

Recall work done on my avalon was prompt and easy. Appointment was made quickly and work done expeditiously. They didn't try to add in unneccessary costs and made payment for services convenient. Pic More

by jrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2019

Elk Grove Toyota responded

Thank you for this review! We are happy to hear your appointment was quick and convenient! We appreciate your business!

January 03, 2019

Dealership Rating
Employee Rating

Convenient and Efficient My actual adviser was out for the day, but EGT didn't miss a bit. John took over seamlessly and addressed my car problems professionally. He kept me p More

by Phil fr Pocket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2019

Elk Grove Toyota responded

Thank you for taking the time to leave us this review & tell us about your recent service experience! We are so happy to hear that your experience went smoothly! We appreciate your business!

...
6
...

Dealership Inventory (267 Vehicles)

used 2020 Ford F-150 car, priced at $27,000
2020 Ford F-150
used
N/A exterior
10-Speed Automatic
4WD
used 2024 Toyota Corolla car, priced at $22,000
2024 Toyota Corolla
used
White exterior
CVT
FWD
used 2024 Toyota RAV4 car, priced at $28,400
2024 Toyota RAV4
used
Black exterior
8-Speed Automatic
AWD
used 2024 Toyota 4Runner car, priced at $37,000
2024 Toyota 4Runner
used
Silver exterior
5-Speed with ECT
RWD
used 2025 Toyota Grand Highlander car, priced at $47,000
2025 Toyota Grand Highlander
used
Black exterior
8-Speed Automatic
FWD
used 2025 Toyota 4Runner car, priced at $45,000
2025 Toyota 4Runner
used
N/A exterior
8-Speed Automatic
4WD