John Nguyen | Page 6
Express Service Advisor
Elk Grove Toyota
9640 West Stockton Blvd
Elk Grove, CA 95757
84 Reviews
Write a Review84 Reviews of John Nguyen
May 08, 2019
90k and leak fix John was fantastic! When he realized my rattle might turn into something bigger, he offered me a free rental car. I ended up with a hybrid Camry and f John was fantastic! When he realized my rattle might turn into something bigger, he offered me a free rental car. I ended up with a hybrid Camry and fell in love with the new model! More
May 07, 2019
Courteous and quick Arrived on time at my appointment and got my vehicle serviced quickly and efficiently. Lots of seating in the waiting area but the WIFI is pretty slow Arrived on time at my appointment and got my vehicle serviced quickly and efficiently. Lots of seating in the waiting area but the WIFI is pretty slow. More
April 01, 2019
Tires rotation It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 It took too long for a tires rotation. I had an appointment and was told it could take up to 1.5 hours for the service. I was waiting for close to 2.5 hours at the dealership instead. This place used to have a coffee machine that can dispense other beverages like hot chocolate, water, latte, expresso, comparing to the new nachine they just put in which only has 2-3 different types of coffee options. More
Other Employees Tagged: Miguel Navarro, Andy Tran, Primal Kumar , Joel Garcia, Jose Garcia, Nicholas Kersten, Gustavo Rios, Anthony Roman
March 07, 2019
At the Toyota dealer in Elk Grove California Extremely awesome service. Daniel is very helpful and has very clear explanation about my car and what I need to do to taking care of my car. Thanks Extremely awesome service. Daniel is very helpful and has very clear explanation about my car and what I need to do to taking care of my car. Thanks More
Other Employees Tagged: Andy Tran , Daniel Kinnear
March 02, 2019
Will go back again I went there for the first time to have 60K maintenance service on my Camry because of good service reviews of this Toyota car dealer. They are honest I went there for the first time to have 60K maintenance service on my Camry because of good service reviews of this Toyota car dealer. They are honest and friendly. John explained details of the work to me after my request. I will have my car maintenance done there in the future! More
February 06, 2019
Nice advisor Nice service. John Nguyen is the one that always helps me. He is a nice, cared person and conscientious person. I usually suggest other members in my Nice service. John Nguyen is the one that always helps me. He is a nice, cared person and conscientious person. I usually suggest other members in my family to see John Nguyen when their cars need to maintain as well. More
February 04, 2019
Recall plus repairs completed Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted o Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted offer for rental car. More
Other Employees Tagged: Nicholas Kersten
January 10, 2019
Excellent dealer Convenient, efficient, friendly, professional , and reasonable price. They took the time to explain what needed to be done and gave an estimate of how Convenient, efficient, friendly, professional , and reasonable price. They took the time to explain what needed to be done and gave an estimate of how much it will cost. More
Other Employees Tagged: Andy Tran
January 08, 2019
Recall work done on my avalon was prompt and easy. Appointment was made quickly and work done expeditiously. They didn't try to add in unneccessary costs and made payment for services convenient. Pic Appointment was made quickly and work done expeditiously. They didn't try to add in unneccessary costs and made payment for services convenient. Picking up the car was easy. More
January 03, 2019
Convenient and Efficient My actual adviser was out for the day, but EGT didn't miss a bit. John took over seamlessly and addressed my car problems professionally. He kept me p My actual adviser was out for the day, but EGT didn't miss a bit. John took over seamlessly and addressed my car problems professionally. He kept me posted regularly on the status of the car and informed me promptly when the car qas was ready. He made sure I got a loaner car, so I wouldn't have to wait for the car at the dealership while it was being fixed. He also gave me discounts that were available. More

