John Nguyen | Page 7

Recall plus repairs completed Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted o Advisor Nick was great in explaining recall and additional repairs done at the time of service. Parts took a while to come in...should have accepted offer for rental car. More

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Excellent dealer Convenient, efficient, friendly, professional , and reasonable price. They took the time to explain what needed to be done and gave an estimate of how Convenient, efficient, friendly, professional , and reasonable price. They took the time to explain what needed to be done and gave an estimate of how much it will cost. More

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Recall work done on my avalon was prompt and easy. Appointment was made quickly and work done expeditiously. They didn't try to add in unneccessary costs and made payment for services convenient. Pic Appointment was made quickly and work done expeditiously. They didn't try to add in unneccessary costs and made payment for services convenient. Picking up the car was easy. More

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Convenient and Efficient My actual adviser was out for the day, but EGT didn't miss a bit. John took over seamlessly and addressed my car problems professionally. He kept me p My actual adviser was out for the day, but EGT didn't miss a bit. John took over seamlessly and addressed my car problems professionally. He kept me posted regularly on the status of the car and informed me promptly when the car qas was ready. He made sure I got a loaner car, so I wouldn't have to wait for the car at the dealership while it was being fixed. He also gave me discounts that were available. More

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Quick Replacement of driver side mirror - Toyota 2006 Coroll I was so pleased with the service I received. My driver side mirror was replaced quickly and works good as the original one. John provided great ser I was so pleased with the service I received. My driver side mirror was replaced quickly and works good as the original one. John provided great service. More

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Would recommend friends and family Fast and quality services at services and part departments. Professional and friendly employees. Will definitely comeback. And recommend to friend Fast and quality services at services and part departments. Professional and friendly employees. Will definitely comeback. And recommend to friends and family. Good advices on services More

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Awesome, easy, and quick. They went above and beyond for my service. Everyone made it easy and accommodate me. I was there for only about 45 minutes from the time I drove up to They went above and beyond for my service. Everyone made it easy and accommodate me. I was there for only about 45 minutes from the time I drove up to the time I left. More

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Service department It’s always a great experience coming to Toyota Elk Grove. I get my services done here every time. Staff is wonderful and very helpful. It’s always bu It’s always a great experience coming to Toyota Elk Grove. I get my services done here every time. Staff is wonderful and very helpful. It’s always busy here, but besides that I enjoy coming here. And also I love the new lift service now. It’s way better than the shuttle service. More

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Airbag Recall Services I appreciated the prompt response to set up an appointment and that they provided a free rental car while my van was being serviced. The only frustrat I appreciated the prompt response to set up an appointment and that they provided a free rental car while my van was being serviced. The only frustrating thing was that I was told by the receptionist that the job would take 3-4 hrs when in reality it was close to 9 hrs. More

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90K service I always choose Elk Grove Toyota for my vehicle service. The staffs with experience are conscientious, I have my vehicle done earlier than I expected I always choose Elk Grove Toyota for my vehicle service. The staffs with experience are conscientious, I have my vehicle done earlier than I expected! More

by JOSEPHDHSON Verified Customer Verified Customer

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