John Nguyen | Page 5

Fast service. Very helpful. Got in an out real fast.John Fast service. Very helpful. Got in an out real fast. John did a great job explaining everything need done on the vehicle. Huge facility a lot of room Fast service. Very helpful. Got in an out real fast. John did a great job explaining everything need done on the vehicle. Huge facility a lot of room. More

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At first the associate who took my information did not note the information correctly, even after doing a major service no one had corrected the mileage on the paperwork properly. note the information correctly, even after doing a major service no one had corrected the mileage on the paperwork properly. More

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Elk Grove Toyota has such a good service department. From the person who greets you in line, to the one who writes up your order, to the mechanics, to the the parts department, to the cashier service is thei the person who greets you in line, to the one who writes up your order, to the mechanics, to the the parts department, to the cashier service is their first priority. They service ad/or repair my car with accuracy and efficiency every time I use their facility. The staff is very courteous courteous, and the waiting areas are super comfortable. What more can I say? Buy from Elk Grove Toyota, and have your vehicle serviced there. More

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Took my Prius for an oil change, went to pay and learned they changed my engine and cabin air filters without my permission. I didn't approve and didn't want. They then said they would put back my old filte they changed my engine and cabin air filters without my permission. I didn't approve and didn't want. They then said they would put back my old filters which supposedly they did, but I do not know for sure. Now I do not know if those were mine or someone else's. I'll not use them for a long time if ever More

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Victor was awesome. Very friendly, helpful, and welcoming. Made me feel like my car and I were going to be well taken care of. I usually am nervous with auto service places because they can't wait welcoming. Made me feel like my car and I were going to be well taken care of. I usually am nervous with auto service places because they can't wait to rip you off or give you a laundry list of things needed to be done to the car and spend $, but this was not the case at all. After my 30,000 mile service Victor left me a detailed message that everything went well and there were no concerns to report. When I picked up my car he had left for the day, but John happily stepped in and gave me the same great service. He answered all questions and concerns I had and I really appreciated the service these two gents gave me. My first experience makes me want to give Elk Grove Toyota all of my future business. I hope the service will always be this way. Thanks guys! More

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John was efficient and answered my questions thoroughly. The Toyota facility was clean and quiet. Staff members were all friendly. I am happy with experience at Toyota. The Toyota facility was clean and quiet. Staff members were all friendly. I am happy with experience at Toyota. More

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I went to toyota elk grove center for a safety recall. It was a good experience, people there are very nice and helpful. Also the service they provided me with was fast and excellent. was a good experience, people there are very nice and helpful. Also the service they provided me with was fast and excellent. More

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I’m always very happy after my visit to Toyota. I do not trust my old Toyota to any one else. They explain very well, and they do what they promised. trust my old Toyota to any one else. They explain very well, and they do what they promised. More

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Every time I have my car serviced at Elk Grove Toyota the work is performed with my complete satisfaction by a very professional service staff. work is performed with my complete satisfaction by a very professional service staff. More

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John Nguyen is great!!! He did excellent job!!! Keep us updates, regarding our car status. Good service. Very good adviser! Gave us very recommendation regarding which parts is great. updates, regarding our car status. Good service. Very good adviser! Gave us very recommendation regarding which parts is great. More

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