John O'Keeffe | Page 21

Anthony was great from the start on Sunday morning when he replied to me on email,,, meet with him Monday am and by noon the deal was done. Totally satisfied with the exception of the price, felt it should he replied to me on email,,, meet with him Monday am and by noon the deal was done. Totally satisfied with the exception of the price, felt it should have been lower but in the ballpark. You guys, gals have great customer service and wish you lots of good luck selling cars. Thank you, Mick More

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I Have been a Regular customer for over 25 yrs now and never had a bad experience. As a small business owner myself the quality of service and personnel is second to none in the auto industry. I have recc never had a bad experience. As a small business owner myself the quality of service and personnel is second to none in the auto industry. I have reccommended dozens of my neighbors and friends over the years who are all very pleased with the way they get treated.We presently own a Lexus and Tundra pick up truck both of which are in good hands. More

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Friendly atmosphere and very clean showroom. I looked at several vehicles from other dealerships and settled on Falmouth Toyota due to their reputation, proximity and value. several vehicles from other dealerships and settled on Falmouth Toyota due to their reputation, proximity and value. More

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Falmouth Toyota is great! No pressure, friendly people, good prices -- what's not to like? We actually ENJOYED the whole process of buying a new car. This is the best dealership we have ever worked with. good prices -- what's not to like? We actually ENJOYED the whole process of buying a new car. This is the best dealership we have ever worked with. More

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The experience was amazibg. The staff anticipated our concerns explained eve ry item about which we spoke. Our questions were answered before we asked. When we said we expected to pay cash for the car, concerns explained eve ry item about which we spoke. Our questions were answered before we asked. When we said we expected to pay cash for the car, Steve explained the cash offer for financing the car which we did at 0%. We were introduced to the service debt and leans about the included check ups and oil changes . Overall, suburb carbuying experience. More

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I purchased a 2012 Toyota Camry on November 5, 2011. I received excellent service and attention from the owner, Tom Murphy, his son Matt, Steve Springer, salesperson, Anthony Spagone, and John O'Keefe. received excellent service and attention from the owner, Tom Murphy, his son Matt, Steve Springer, salesperson, Anthony Spagone, and John O'Keefe. I cannot say enough good things about Falmouth Toyota. The dealership goes above and beyone to provide excellent service. Everything relating to my new Camry was explained in detail. My last six vehicles have been purchased from Falmouth Toyota and I have been extremely satisfied with the dealership in everyway. I love the 2012 Camry and will continue to purchase any new vehicle from Famouth Toyota. The professionalism of the staff is OUTSTANDING. Sandra M. Stoddard 30 Larrabee Avenue Framingham, MA 01702 More

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Anthony made me feel very comfortable from the moment that I met him. I told him what I was looking for and to my surprise Falmouth Toyota had the 2011 Red Prius that I was hoping to purchase. It was a that I met him. I told him what I was looking for and to my surprise Falmouth Toyota had the 2011 Red Prius that I was hoping to purchase. It was a done deal. More

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This was my first time at Toyota of Falmouth, having owning many toyotas this dealership was the best one we have gone to and it wont be the last time, the friendliness of staff was exceptional with no owning many toyotas this dealership was the best one we have gone to and it wont be the last time, the friendliness of staff was exceptional with no pressure to make a purchase. I have dealt with many sales personnel but never like Ken Collings, my husband came home and stated "I had one of the best salesman I have had to deal with from introduction of our vehicle to signing a sale" Ken Collings was excellent in both of our opinions, I have never had a sales person sit in any of my Toyotas and explain detail for detail on how every piece of my new sport utility worked this meant alot to us he did this for myself and had done this for my husband the day before we made the purchase with such an upbeat positive attitude like I was one of his family members or good friends, I will tell you my family loves toyotas and I will not hesitate to send anyone interested in a toyota to this dealership, Ken is an excellent asset to that facility, with also mentioning Peter in finance excellent explanation on all my paperwork and answered every question we had (great attitude), and my husband also met John in Service who explained all the services this Toyota had to offer, also with an excellent attitude, over all I was very satisfied with this Toyota of Falmouth and will send anyone intersted in a toyota vehicle to this dealership where we were explained everything about our vehicle so thoroughly from vehicle to sales to finance to service we met every part of this toyota family and we have nothing but exceptional things to say about this dealership. Thank you so much Toyota of Falmouth More

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I was recently referred to your dealership by my sister and I purchased a new Corolla. On my first visit, I met with Ronnie Sjahfiedin who gave me a quote for my trade and I test drove a car. When I ret and I purchased a new Corolla. On my first visit, I met with Ronnie Sjahfiedin who gave me a quote for my trade and I test drove a car. When I returned the following week to purchase a car, Ronnie was out sick. Ken Collings assisted me with the sale, answered all of my questions, and showed me all of the features of the Corolla. He went above and beyond all expectations and was the epitome of professionalism. Peter, the Business Manager quickly arranged financing and thoroughly covered all details in the loan closing. John O'Keefe, the tech wizard, programmed telephone numbers for me and explained all the technical information. In comparison to other dealerships I have dealt with in the past, Falmouth Toyota is top notch and is very well run. More

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I have done business with Falmouth Toyota for many years with the service department. I had purchased a new 1999 LandCruiser from Hyannis Toyota. I was not happy with their service department and tried th with the service department. I had purchased a new 1999 LandCruiser from Hyannis Toyota. I was not happy with their service department and tried the service department at Falmouth Toyota. A big positive difference and I maintained that car at Falmouth Toyota until 2008 when I traded it in for the 2008 Infiniti QX56. I needed a large SUV and the LandCruiser had become and remains too pricey. I now needed a small, more economical SUV. The HighLander reviews were outstanding. I initially was thinking hybrid but it was unavailable and not worth the price difference. The Falmouth Toyota sales department was quite energetic, fair and personnable. All individuals that I met knew their job and did it well. I met and talked with Steve and Peter several times so I knew and recalled them better. John (?) was also helpful in explaining service and already lining us up for the 5K service in January. I doubt if I will be anywhere near that mileage at that time. Buying a car from Falmouth Toyoya was a pleasant experience and I know that the service will be exceptional. More

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