John Ostlund | Page 24

Friendly service This company has Friendly service and takes time to help customers as needed. Also employees listen to comments and try to help you as best as they ca This company has Friendly service and takes time to help customers as needed. Also employees listen to comments and try to help you as best as they can. More

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Pleasure making new car purchase John Ostlund was wonderful in helping me select my new Outback and it was delivered as promised. I am highly satisfied with the entire experience and John Ostlund was wonderful in helping me select my new Outback and it was delivered as promised. I am highly satisfied with the entire experience and my new car. More

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Wonderful experience. Matt Kuhn and John Osland could not have been more helpful or accommodating. I would definitely refer Dean Team Ballwin to my friends and family. My Matt Kuhn and John Osland could not have been more helpful or accommodating. I would definitely refer Dean Team Ballwin to my friends and family. My experience was absolutely wonderful. More

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Great Experience I got in contact with John Ostlund to find out about turning my lease in and possibly buying a new Subaru. He got back to me with all the info I neede I got in contact with John Ostlund to find out about turning my lease in and possibly buying a new Subaru. He got back to me with all the info I needed and was able to find me the car I wanted. Picked up my new Subaru and had one of the best and easiest car purchasing experiences I've ever had. John was awesome. Talked me through the buying info and all my cars features. The finance office wad quick and easy as well. Definitely worth the trip out to their dealership. More

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Excellent and enjoyable buying experience My wife and I bought a new Subaru Outback from Dean Team, and actually enjoyed our experience. John Ostlund, our sales rep, was professional and knowl My wife and I bought a new Subaru Outback from Dean Team, and actually enjoyed our experience. John Ostlund, our sales rep, was professional and knowledgeable, helping us find the model and color we liked. He had it delivered and updated with some additional features. Financing was a joy, something that usually is stressful. Thank you to Dean Team for an enjoyable experience. More

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Purchased new 2018 Outback. Feel very appreciated! After being referred by a friend whose family has purchased multiple cars from Dean Team, I just purchased a Subaru Outback from sales person John Ost After being referred by a friend whose family has purchased multiple cars from Dean Team, I just purchased a Subaru Outback from sales person John Ostlund. John worked up specific pricing for me on five different vehicles, and he was willing to have all five pulled up front and ready for me to test drive. He was friendly on the test drives I did, and I felt very comfortable driving the cars. Once I chose what I want, he helped with the financing and showed me all the cool features of my new car. I am so excited! Did you know you get to use their carwash free once you buy the car? That's a fun perk. I'm sure I'll wash it once a week because it's SO beautiful! They made a new customer into a loyal customer in no time. I highly recommend this dealership and Subaru in general! (I would say I'll be back, and I will eventually, but Subaru has a history of lasting forever, so it may be a while before I buy again - which I will. I'd send any of my friends, though.) More

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Informative and helpful I went to multiple dealerships for not only Subaru’s but multiple cars, but no one made me feel at ease as much as the two salesmen at dean team! The I went to multiple dealerships for not only Subaru’s but multiple cars, but no one made me feel at ease as much as the two salesmen at dean team! The first day when I had just started looking for a new vehicle John Ostlund went with me on a test drive and was very informative about all the features and packages available to me. I came back about a week later once I had decided the crosstrek would be the best for me and Dayo Alara helped me narrow my search for the exact package that fitted my needs. He was extremely helpful in getting me the deal that worked best for me. Overall my experience was overly satisfactory ten out of ten would come back for more business! More

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Exceptional Service, Truly Blown Away This dealership is a breath of fresh air. A knowledgeable, no-pressure sales staff (purchased my last three cars from John Ostlund), as well as a serv This dealership is a breath of fresh air. A knowledgeable, no-pressure sales staff (purchased my last three cars from John Ostlund), as well as a service department that consistently goes above and beyond to ensure the work is done right and the customer drives away happy. Eric and Jeff (in service) couldn't be more friendly or accommodating. Dean Team Subaru is absolutely the best dealership I've ever dealt with. More

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Dean Team Subaru I highly recommend working with either Pete or John Ostlund. I had been referred to John , but ended up working with Pete since it was John's day off. I highly recommend working with either Pete or John Ostlund. I had been referred to John , but ended up working with Pete since it was John's day off. From beginning to end Pete was very professional, knowledgeable, friendly, and patient. He spent a lot of time with me answering questions, test driving vehicles, and showing me things. I felt comfortable and not rushed during my visit and felt he was honest. More

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A true professional Our recent experience with John Ostlund in purchasing a 2016 Forester could not have been handled in a more professional or pleasant manner. Upon co Our recent experience with John Ostlund in purchasing a 2016 Forester could not have been handled in a more professional or pleasant manner. Upon completing our initial research and settling on a Subaru, after being repeat Toyota owners, we began visiting and negotiating with a couple of Dean's competitors. While first encouraged by both initial visits we became increasingly frustrated with the process of trying to move towards a deal with which we could ultimately be comfortable. We first communicated with John via Internet exchanges which proved very productive in directing us to the vehicle we end up purchasing. Our visit to the dealership for test drive and to confirm details of the deal raised our comfort level with John, the vehicle itself and the price John's efforts made acceptable to both buyer and seller. The actual buying and delivery process that followed was extremely efficient. I will close with the following simple endorsement... Everything John said he would do he did! Chris Gerli More

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