John Pitts | Page 29

A Great Car Buying Experience I was very happy that I bought a new car at Subaru of Jacksonville. I believe I was particularly lucky to have gotten John Pitts as my salesperso I was very happy that I bought a new car at Subaru of Jacksonville. I believe I was particularly lucky to have gotten John Pitts as my salesperson. John has years of experience and tons of know from selling the Subaru. John is the consummate salesperson. He helped me get a great deal on my incredible vehicle. He also took the time to demonstrate and explain thoroughly the many bells and whistles plus the safety features that are the pride of Subaru. If I could make just one recommendation it would be to call ahead and make an appointment with John Pitts so you can duplicate the wonderful experience I enjoyed. Sincerely, Charles Winston Nash More

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highly recommend Subaru of Jacksonville I highly recommend Subaru of Jacksonville. It was the easiest and most pleasant new car purchase I have ever had. No pressure; just a very professiona I highly recommend Subaru of Jacksonville. It was the easiest and most pleasant new car purchase I have ever had. No pressure; just a very professional and knowledgeable sales rep, John Pitts, who guided me through my search for my perfect car. Thank you, John, for explaining everything about the car to me, and for answering so many questions with a smile on your face. Also, thanks to A.J. Miller, the finance manager, who had all the paperwork prepared and ready for us to sign--a very quick process. He made writing the check less painful. More

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Great Experience. Made an appt and went in on a Thursday morning. Greeted by John Pitts. We sat down and explained what we were interested in. He promptly brought a mod Made an appt and went in on a Thursday morning. Greeted by John Pitts. We sat down and explained what we were interested in. He promptly brought a model up in to the shade and explained thee complete auto and all the features. We then took a test drive. I asked him the difference between a base model and the deluxe model. He pointed all of them out.I asked him about the discounts off the stickeer and he explained everything in detail.I have not bought a new car for myself since 1995 and 2003 for my daughter.The reputation this dealership has is certainly deserving. I would recommend them to anyone. No pressure no hassle. I would buy again in a heartbeat.Mike in finance also did a great job explaining extras and all the financing info.Again a great job... Respectfully William Carrow More

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The best This is the second Subaru that my family has purchased from this dealership. John Pitts and Ryan Munro are simply the best salesman there. They made t This is the second Subaru that my family has purchased from this dealership. John Pitts and Ryan Munro are simply the best salesman there. They made the purchasing process simple and stress free. I couldn’t be happier with my new purchase or my experience there. More

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Great experience with John Pitts I was very pleased with my new car purchase. I had negotiated a price online and I was happy to see that it was honored without any additional changes I was very pleased with my new car purchase. I had negotiated a price online and I was happy to see that it was honored without any additional changes when I showed up. Things were ready to go and we were in-and our. I appreciate that honesty and would recommend this dealership if you are looking to buy a Subaru in the North Florida area. More

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Solid Professionals I dislike the whole process of car buying and have had a wide range of experiences over time. We visited 3 car dealers in one day (ugh) and went to th I dislike the whole process of car buying and have had a wide range of experiences over time. We visited 3 car dealers in one day (ugh) and went to this dealership last. What a pleasant surprise. John Pitts, our salesman, was a professional, answered all our questions patiently and showed us cars that meet our criteria. The deal was fair, the car great and we left happy and feeling good. Feeling happy when leaving a dealership has seldom happened to me even after successfully concluding a deal. It was a pleasant change. More

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Great experience Having taken our time with looking for a car the team at Subaru of Jacksonville was amazing. Having worked with John Pitts and Juan Hernandez they wer Having taken our time with looking for a car the team at Subaru of Jacksonville was amazing. Having worked with John Pitts and Juan Hernandez they were extremely friendly, knowledgeable, and patient as we took our time to purchase our car. We got a great deal on an amazing car and couldn't be happier with our experience. We look forward to having our car needs fulfilled by sojax for years to come. More

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Amazing experience with Sales Associate John Pitts Because I am a customer service expert I give rave reviews sparingly. John was wonderful. He is smart, efficient, and most of all, works with integrit Because I am a customer service expert I give rave reviews sparingly. John was wonderful. He is smart, efficient, and most of all, works with integrity and honesty. I purchased my 2019 Subaru Forester from him and am beyond happy with the entire experience. More

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For a Stress-Free Buying Experience, Go to THIS place Before going to this dealer, I had read all these reviews. So, I was debating on going to this one that is 2 hours away from my home and the one neare Before going to this dealer, I had read all these reviews. So, I was debating on going to this one that is 2 hours away from my home and the one nearer to me that was 15 mins away. But I went with my research and went to them and I do not regret it one bit. I had gone with family and friends to buy their cars and I know how stressful the process can be. How dealerships are just the worse and all that. And for the most part, that was some of the experience my family/friends have. But definitely not this one. John Pitts in Sales/Leasing was amazing. He was very knowledgeable. I went for a test drive a month back. He respected the fact that I was not ready to buy a vehicle yet. Which is more than I can say of the other dealerships I went to. Even though he knew I was not going to buy a car yet, he took the time to tell me all about the vehicle, the technology, specs, reviews, and even how to set it up to my liking. I really appreciated that. When it came to me actually buying, I had to call/text him for a buyer's order. He was so prompt in his replies and I felt so bad rushing him. When I went to buy the car, he had the car I picked out parked right outside and ready to go. He was so busy and even then, he didn't make me feel rushed. We reviewed all the things we talked about prior. And honestly, I would recommend him to my friends and family. Savanna O'Connor was great. Before deciding to buy a car, I went to their website. I saw their inventory and sent them a message. Savannah was my contact for that.I, unfortunately, missed her calls but I did get her messages and was able to reply back. She made sure I knew that they were aware of my interest without being pushy. Mike McCormack was a huge surprise. Most of the experience I had in the car buying process with friends and family, the finance guy was always the WORST. But he was a breath of fresh air. He did not try to badger me into getting all those extended warranties. I went in, signed some documents, paid my downpayment and we were done. I even remarked to him that it was a 'painless process' and it honestly was. If you are reading this, more often than not you have had a stressful car buying experience. So I highly recommend you go to this place and see what it's like not to be. More

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Purchase John was informative, friendly and very efficient. He answered all my questions and got back to me when he said he would. Paperwork mentioned below w John was informative, friendly and very efficient. He answered all my questions and got back to me when he said he would. Paperwork mentioned below was very quick and easy. I look forward to receiving the vehicle. More

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