John Pitts | Page 29

Great experience Having taken our time with looking for a car the team at Subaru of Jacksonville was amazing. Having worked with John Pitts and Juan Hernandez they wer Having taken our time with looking for a car the team at Subaru of Jacksonville was amazing. Having worked with John Pitts and Juan Hernandez they were extremely friendly, knowledgeable, and patient as we took our time to purchase our car. We got a great deal on an amazing car and couldn't be happier with our experience. We look forward to having our car needs fulfilled by sojax for years to come. More

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Amazing experience with Sales Associate John Pitts Because I am a customer service expert I give rave reviews sparingly. John was wonderful. He is smart, efficient, and most of all, works with integrit Because I am a customer service expert I give rave reviews sparingly. John was wonderful. He is smart, efficient, and most of all, works with integrity and honesty. I purchased my 2019 Subaru Forester from him and am beyond happy with the entire experience. More

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For a Stress-Free Buying Experience, Go to THIS place Before going to this dealer, I had read all these reviews. So, I was debating on going to this one that is 2 hours away from my home and the one neare Before going to this dealer, I had read all these reviews. So, I was debating on going to this one that is 2 hours away from my home and the one nearer to me that was 15 mins away. But I went with my research and went to them and I do not regret it one bit. I had gone with family and friends to buy their cars and I know how stressful the process can be. How dealerships are just the worse and all that. And for the most part, that was some of the experience my family/friends have. But definitely not this one. John Pitts in Sales/Leasing was amazing. He was very knowledgeable. I went for a test drive a month back. He respected the fact that I was not ready to buy a vehicle yet. Which is more than I can say of the other dealerships I went to. Even though he knew I was not going to buy a car yet, he took the time to tell me all about the vehicle, the technology, specs, reviews, and even how to set it up to my liking. I really appreciated that. When it came to me actually buying, I had to call/text him for a buyer's order. He was so prompt in his replies and I felt so bad rushing him. When I went to buy the car, he had the car I picked out parked right outside and ready to go. He was so busy and even then, he didn't make me feel rushed. We reviewed all the things we talked about prior. And honestly, I would recommend him to my friends and family. Savanna O'Connor was great. Before deciding to buy a car, I went to their website. I saw their inventory and sent them a message. Savannah was my contact for that.I, unfortunately, missed her calls but I did get her messages and was able to reply back. She made sure I knew that they were aware of my interest without being pushy. Mike McCormack was a huge surprise. Most of the experience I had in the car buying process with friends and family, the finance guy was always the WORST. But he was a breath of fresh air. He did not try to badger me into getting all those extended warranties. I went in, signed some documents, paid my downpayment and we were done. I even remarked to him that it was a 'painless process' and it honestly was. If you are reading this, more often than not you have had a stressful car buying experience. So I highly recommend you go to this place and see what it's like not to be. More

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Purchase John was informative, friendly and very efficient. He answered all my questions and got back to me when he said he would. Paperwork mentioned below w John was informative, friendly and very efficient. He answered all my questions and got back to me when he said he would. Paperwork mentioned below was very quick and easy. I look forward to receiving the vehicle. More

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It was a long, thorough process, but I was satisfied. I was pleased with the expertise of the sales people and financial services. Every question I asked was answered clearly and quickly. The internet p I was pleased with the expertise of the sales people and financial services. Every question I asked was answered clearly and quickly. The internet people were great for my research beforehand. More

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Great experience This is our second time both buying from Subaru of Jacksonville and from John Pitts. We had another great experience, very much appreciated. I have n This is our second time both buying from Subaru of Jacksonville and from John Pitts. We had another great experience, very much appreciated. I have nothing else tp add. More

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2019 Crosstrek Excellent salesman, John Pitts, was patient and knowledgeable. He helped me purchase a new car after 14 years. Great staff overall and would highly r Excellent salesman, John Pitts, was patient and knowledgeable. He helped me purchase a new car after 14 years. Great staff overall and would highly recommend this dealer! More

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2019 Subaru Forester Pretty much had my mind set to buy a Forester before visiting the lot. John Pitts was my salesman and he made me immediately comfortable by not coming Pretty much had my mind set to buy a Forester before visiting the lot. John Pitts was my salesman and he made me immediately comfortable by not coming on strong. He answered my questions and gave me good info about the Forester. He was not pushy and when I decided to leave without test driving or take any more action that day, there was no attitude. When I went back the next weekend to test drive, I decided to buy. The process went smoothly and what I like was just dealing with John. No second or third person showing up trying to talk me in to buying at a price that was beyond what I wanted to pay. I made a counter offer which was accepted and then I was pretty much out of the door. Kudos to the man, don't remember his name, that did the paper work. When I turned down all the extra offers he did not get an attitude and remained very friendly. The entire buying experience was outstanding. The only sad part was leaving my 5 year old Honda CR-V behind. I'm sure though that my travels in my new Forester will be just as great or better as in the Honda. More

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best ever new car transaction I've purchased upwards of 25 vehicles and my experience with JAX Subaru has to have been on of the best. Both Sales and Finance! I traveled 350 to b I've purchased upwards of 25 vehicles and my experience with JAX Subaru has to have been on of the best. Both Sales and Finance! I traveled 350 to buy my new Forestor from these guys and it worked out great. No haggling no hidden surprises. They told me what my trade value would be over the phone and stuck to it.. John Pitts our salesman was honest, knowledgeable and caring. AJ the finance man we dealt with was as good as you can get, friendly, fast with a good sense of humor. I will go back to JAX Subaru for my next Subaru. More

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Outback We weren’t going to buy a car today. Within 3 hours we had a 2019 Outback. John Pitts was so informative and we were treated so well! We weren’t going to buy a car today. Within 3 hours we had a 2019 Outback. John Pitts was so informative and we were treated so well! More

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