John Pitts | Page 35

Great experience I dealt with John Pitts and this was my greatest car buying experience ever. He was very polite and helpful. I never felt pressured during this purc I dealt with John Pitts and this was my greatest car buying experience ever. He was very polite and helpful. I never felt pressured during this purchase. His knowledge of the vehicles was very impressive. We looked at a number of vehicles until we picked one to purchase. He was very patient with us. After purchasing he showed us every detail and function of our new vehicle. He explained everything to us in detail about all the vehicles. We took the 0% financing from Subaru and the finance manager was great to deal with also. I will highly recommend John Pitts and Subaru of Jacksonville to anyone in the market for a new vehicle. More

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Pleasant customer-oriented car buying experience! I knew I wanted a standard transmission subaru but nothing else. John was helpful and had tons of information to share with us. He listened to what I knew I wanted a standard transmission subaru but nothing else. John was helpful and had tons of information to share with us. He listened to what we wanted and made sure we were considering all the options, but without pressure to spend more or go for more than we wanted. He kept our goals in mind while educating us on our options. Unlike some previous car-buying experiences, buying my Subaru was easy and comfortable. We test drove several models and learned about options and made our decision in 1 day. I recommend this dealership and salesman to anyone in the market that is looking for a low-pressure information filled experience. Thank you John! More

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Great experience that was worth traveling for My girlfriend and I were looking for a new vehicle for the past few months. After emailing a handful of dealerships in Florida, Subaru of Jacksonville My girlfriend and I were looking for a new vehicle for the past few months. After emailing a handful of dealerships in Florida, Subaru of Jacksonville quickly emerged as the one with the best price and the nicest service. We drove over from Tallahassee for a test drive and bought the car right after. John Pitts worked with me over email, on the phone, and finally in person, and was helpful and friendly throughout. He walked us through the whole buying experience, carefully explained many features of the vehicle, and answered all the questions we had. AJ in the Finance Department was also very helpful and clearly explained the finance side of things. This was a painless experience from start to finish and definitely worth making the two and a half hour drive for. I'll be recommending this dealer and these guys to anyone I know in the market for a Subaru. More

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Best Experience!!! I've been buying and selling cars a long time...since 1972! I've never had a better experience at a dealer. Thanks to Jerry Johnson and John Pitts f I've been buying and selling cars a long time...since 1972! I've never had a better experience at a dealer. Thanks to Jerry Johnson and John Pitts for the excellent service and knowledge....even the finance guy (Mike McCormack) was a nice guy...and that never happens!! Thanks to all, Jim and Cyndi Cox More

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Outstanding sales crew Our total experience with everyone at this dealership was very easy And satisfying.All the team were very knowledgeable about their products and altho Our total experience with everyone at this dealership was very easy And satisfying.All the team were very knowledgeable about their products and although it is a lot of information to comprehend our team covered all items. A lot to learn about all the new technology. More

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No hassle, no games, just a great buying experience Handled my entire purchase of a 2018 Crosstrek online via email. Once I knew what car I wanted I reached out to several dealers and John Pitts respon Handled my entire purchase of a 2018 Crosstrek online via email. Once I knew what car I wanted I reached out to several dealers and John Pitts responded. Not only was Jacksonville Subaru the first to respond, they also provided the best price. Once I received the car, everything was as promised. No last minute gotchas or misunderstandings. I arranged my own financing and Mike McCormack ensured everything was handled as needed. I was told about other options but even he agreed that the finance rate I had arranged was excellent and I never felt pressured to change it or add on extras that I didn't need. I'll definitely be a return customer. More

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Great Buying Eperience Got into Jacksonville from out of state and found we were either probably going to have a large service bill and extra time in state or need a new Got into Jacksonville from out of state and found we were either probably going to have a large service bill and extra time in state or need a new vehicle to get back home. As we were in the market for a Subaru any way, typed nearest dealership in Google and landed here. John Pitts helped make this a good experience, finding just the right car we were looking for, explaining and demonstrating features I was unfamiliar with and A.J. Miller got us financed in quickly and smoothly. Overall, could not have asked for a better " unplanned " buying experience. More

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Best Car Buying Experience Hands Down Where to start with Subaru of Jacksonville? We stumbled in here with the intent of just test driving a car, having just come from another dealer who Where to start with Subaru of Jacksonville? We stumbled in here with the intent of just test driving a car, having just come from another dealer who made it seem like we were the biggest inconvenience. John greeted us immediately and walked us through the Outback selection on the lot. We picked one right in the middle of everything (probably the most inconvenient car to pick) and a split second later, it was ready for our inspection. John walked us through every feature, highlighting those unique to Subaru and what that means for a consumer. Seriously, this guy knows cars like Bobby Flay knows cooking. (Also, after all was said and done, he helped us move all our crap from our old SUV to our beautiful new Outback.) When we went inside to "talk numbers" which is where Subaru shined. We didn't haggle for a dollar here or there, Subaru gave us a great price and even matched another dealer's trade-in offer. We were sold! AJ made signing the numerous documents a breeze, literally highlighting the signature blocks in different colors, so we knew who signed where. He kept us laughing the entire time! For discounts and all the Florida taxes/tags/registration documentation, Subaru needed proof of my active duty military status. Jerry (USN, Ret.) came through with a CAC reader and computer. No need to rush home to print stuff out. More

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Shopping for a new car Staff was very knowledgeable and helpful as well as patient and understanding.when it came time to discuss price and payment options they listened and Staff was very knowledgeable and helpful as well as patient and understanding.when it came time to discuss price and payment options they listened and worked with you More

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Awesome Our Salesman John Pitts was knowledgeable and went the extra mile to make sure we were able to see all of the options. Very patient! Our Salesman John Pitts was knowledgeable and went the extra mile to make sure we were able to see all of the options. Very patient! More

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