John Pitts | Page 34

Expert team ! From the start my wife and I knew we wanted to buy a Subaru outback after researching the quality, reliability, and safety for the overall price. Jer From the start my wife and I knew we wanted to buy a Subaru outback after researching the quality, reliability, and safety for the overall price. Jerry Johnson had been in contact with us via e-mail and was kindly and diligently keeping us informed about the certified pre-owned outbacks around our price range, eager to work with us. We came in the other day to look at one and John Pitts showed us several options and was extremely kind, helpful, and knowledgeable and was answering all of our inquiries and providing excellent service to us as we sought to make a decision. We were given a military discount which we highly appreciated and we were able to make a deal for the outback we wanted! Johns enthusiastic character helped build our trust giving a very good perception of the company overall and their dedication to their customers. After, we were directed to AJ Miller who did a tremendous job explaining all the paperwork and walking us through it very thoroughly and efficiently. From the company, to the management and employees, down to the quality of the vehicle, SUBARU is by far the best car buying experience we've ever had, and JAX is an amazing location! We hope to be back for an Ascent in the future! Thank you Subaru Jax!!! More

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Great experience Had a wonderful experience purchasing an Outback from Subaru of Jax. From my initial inquiries with Savannah, to working with John to select a vehicl Had a wonderful experience purchasing an Outback from Subaru of Jax. From my initial inquiries with Savannah, to working with John to select a vehicle, to arranging and finalizing the transaction with Mike, everything went smoothly in a no pressure, easy-going environment. A complete pleasure working with these professionals. More

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First Maintenance Very pleased with service at Subaru, all maintenance was done in an extremely quick time. All the personnel that I encountered were very pleasant and Very pleased with service at Subaru, all maintenance was done in an extremely quick time. All the personnel that I encountered were very pleasant and helpful. More

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Very positive experience! Everyone we dealt with was courteous and cordial. No pressure, straightforward and concise. Mr. Pitt was a delight to work with and he was very thorou Everyone we dealt with was courteous and cordial. No pressure, straightforward and concise. Mr. Pitt was a delight to work with and he was very thorough explaining everything to us. AJ Miller was organized and helpful explaining all of the ins and outs of added warranty services and he made the paperwork very simple to understand and sign. Never had such good service at an automobile dealer before. I'd recommend Subaru of Jacksonville to everyone I meet. Keep up the good work! More

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Excellent experience with Subaru of Jax Subaru of Jacksonville was great. We were looking of a good used car for our daughter. Jerry Johnson was great to work with and got the deal done. H Subaru of Jacksonville was great. We were looking of a good used car for our daughter. Jerry Johnson was great to work with and got the deal done. Highly recommend Subaru of Jacksonville. More

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We bought a car in less than two hours. Mr. John Pitts is a wonderful salesman; exerting no pressure, he was very informative, and extremely helpful. This has been the least agonizing car-b Mr. John Pitts is a wonderful salesman; exerting no pressure, he was very informative, and extremely helpful. This has been the least agonizing car-buying experience I've ever had. More

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Great experience John Pitts is awesome. Nice facility. Everyone very kind and professional. Free lunch was a plus as well. Lounge was well stocked with drinks and com John Pitts is awesome. Nice facility. Everyone very kind and professional. Free lunch was a plus as well. Lounge was well stocked with drinks and comfortable. More

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Very Patient The sales team was very patient explaining the different features and options of the three models we were considering. We made two visits to the dea The sales team was very patient explaining the different features and options of the three models we were considering. We made two visits to the dealership and several test drives trying to decide which model we wanted. On the second visit John Pitts, our salesman, was busy with another customer so Mark Minter stepped in to assist. Both John and Mark were very knowledgeable on the features and options of the models we were looking at. Both were very helpful in explaining the features available. Two test drives later we purchased an Outback in our desired color with all the options we wanted. Very pleased with the service we received. More

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John Pitts and Ryan Munro -Excellent Sales Team and PRICE!! My first Subaru and very pleased to buy from John Pitts and Ryan Munro my new SubaruForester 2018. From beginning with Ryan via email and getting all My first Subaru and very pleased to buy from John Pitts and Ryan Munro my new SubaruForester 2018. From beginning with Ryan via email and getting all the answers to my questions, because I did not want to waste mine or their time, and then in person with John, very detailed to show the car and with final negotiation. My son bought his Subaru last year from Vero Beach, his first Subaru and he convinced me to get one but I did not want to drive to Vero Beach. I am glad I did buy mine at Subaru of Jacksonville! It was a very good experience and even my husband, who is very demanding, made a nice comment about John and his good disposition the entire time we were there. John was very professional and knowledgeable .... very patience and good listener! Exceed our expectations and happy experience! Good job John and Ryan More

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Easy, Fun and Great people to work with I have been to many dealerships over the years, I always felt like i was just a means to an end. At Subaru of Jacksonville I felt like i was a person. I have been to many dealerships over the years, I always felt like i was just a means to an end. At Subaru of Jacksonville I felt like i was a person. I was treated with respect the entire time I was there. I was never was dropped off in a waiting area while the next phase was preparing. I was communicated with every step of the way. Our sales person John Pitts, never left us in the dark. Most of the process was done online, and when i came in and met with John he already had the car i was looking at online ready to go, so there were no delays, Dealer tag was on car, he had keys, he had it moved up towards the building. This really told me that John and everyone at Subaru knew my time was valuable and they were respective of that fact. Our finance manager AJ Miller was even a great guy, he took time to explain what the documents were, why we had to do them and what to expect. I cannot say enough good things about this place. I would definitely recommend Subaru of Jacksonville, I would definitely recommend buying a Subaru, and I strongly suggest asking for John Pitts. He made the experience as awesome as it was. When i first started my online inquiry I dealt with Savannah O'Connor, and she set the tone to what to expect. She was friendly, courteous and professional. More

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