John Pitts | Page 4

The dealership was nice and the buying process was quick and painless. I enjoyed the tour of the service department and was offered some free snacks at the bakery. The overall experience was great. and painless. I enjoyed the tour of the service department and was offered some free snacks at the bakery. The overall experience was great. More

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My experience at Subaru was great, thanks to Tony. We were well taken care of, he was exceptional ! We were well taken care of, he was exceptional ! More

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John was a wealth of information. He answered all our questions with patience and clarity. He made us feel comfortable about contacting him in the future with any questions we might h He answered all our questions with patience and clarity. He made us feel comfortable about contacting him in the future with any questions we might have. We think Subaru was smart in creating this position and filling it with John. More

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Mr. Pitts was very knowledgeable about the vehicle and was super helpful at ensuring I knew everything about my 2025 Subaru Outback Wilderness. Thanks, Todd was super helpful at ensuring I knew everything about my 2025 Subaru Outback Wilderness. Thanks, Todd More

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Andrew is the best car salesman I have ever worked with. He is very knowledgeable and very easy to work with. I told him what car I wanted and he went right to work to make it mine. I gave him the informati He is very knowledgeable and very easy to work with. I told him what car I wanted and he went right to work to make it mine. I gave him the information on my trade in and within a day or 2 he had an out the door price for me. I approved that price. My friend and I went down to Jacksonville to turn in my trade in and pick up my new Suburu Outback Onyx. My friend and her husband had just bought a jeep at a dealer in Brunswick,GA. She was with me during the entire time during this process at Suburu of South Jacksonville. We met Andrew and he was just as nice and helpful in person. We went through the paperwork. Then he gave us a tour of the maintenance department. We were so impressed. It was so organized, big and clean. Ovi came to get us to do the management paperwork. He was very nice. It turned out that when I was in the US Army in West Berlin in 1978-1981 working at Checkpoint Charlie and patrolling the American sector of West After that we went out to the car Berlin, he was on the other side of the wall in Romania. I’m glad he escaped. Their loss our gain. Then we went out to the car and Andrew showed us how to operate the car, hooked up our phones and put on my favorite radio station. Then we went back up to St Simons very happy. My friend said, that was the easiest car buying experience I have ever seen. I said, oh, didn’t your car buying go like that? She said, Oh No! More

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Jerry Johnson is very accommodating and other employees too. Parts and accesorry department are fast. They are easy to talk with and will give the best quote that you need. Thumbs ups for Subaru of Jax! too. Parts and accesorry department are fast. They are easy to talk with and will give the best quote that you need. Thumbs ups for Subaru of Jax! More

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Bryan is very professional, welcoming, friendly and accommodating. Transaction was easy and fast. Very transparent about the pricing. Great service Subaru. accommodating. Transaction was easy and fast. Very transparent about the pricing. Great service Subaru. More

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AJ and Kim at the Subaru of Jacksonville had outstanding customer service and made me feel comfortable with shopping there as well as making my purchase with them. customer service and made me feel comfortable with shopping there as well as making my purchase with them. More

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Amazing customer service…Bryan was a great listener and a wonderful representative for your company and I really enjoyed my car buying experience….No Hassles wonderful representative for your company and I really enjoyed my car buying experience….No Hassles More

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My husband and I purchased our 2025 Outback Touring XT over the phone through salesperson, Tony Signorile. He dealt with us remotely initially and then again a week later when we drove down from Savannah, over the phone through salesperson, Tony Signorile. He dealt with us remotely initially and then again a week later when we drove down from Savannah, GA to pick up our new vehicle. We could not have been happier with the whole process. Tony made it a breeze. We highly recommend him to anyone looking for the perfect buying experience. We were introduced to John Pitts before we left with our new Outback. His title is Love Encore Delivery Specialist but I think he is an expert in all things Subaru. He sent me home with a note pad and instructions to write down any questions about my new car that I might come across with which I may need help. Although, this is our second Outback this new one has some upgraded features that our 2018 Outback Touring did not have. I called John to ask him how to get my hands free tailgate to work and he walked me through it over the phone. Then today we drove down to have some accessories added, window air deflectors and door edge guard. John took care installing those items himself. He was so professional and efficient while also being extremely personable. He answered a few more questions for me and helped get my husband set up in the new car's system for which I was very appreciative as I could not figure it out. So to sum this up, Tony made buying this vehicle a seamless process and John made learning all the things about our Subaru's features easy and enjoyable. He also educated us on a lot of Subaru's history and told us the background of those vintage Subarus in the showroom! I have his card in my wallet should I discover more things I need help with in the future. More

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