John Pitts | Page 3

I was clear when I spoke with the GM, Daniel, that I was simply at the dealership to research the Subaru Forester Hybrid. I requested a sales consultant who didn't employ "high-pressure" sales tactics, as I simply at the dealership to research the Subaru Forester Hybrid. I requested a sales consultant who didn't employ "high-pressure" sales tactics, as I wouldn't tolerate such a conversation. Daniel introduced me to Tony Signorile. Tony patiently and proactively explained the various trim styles and listened attentively to my lifestyle priorities. He understood my hesitation in giving up my 4WD Jeep Rubicon for a "car." His enthusiasm, product knowledge, and detailed explanations of the Forester's capabilities were greatly appreciated. After a few hours of my choosing, not his "sales" persona, I made a decision and ended up placing a deposit on the Forester Hybrid Touring Trim. I requested that they hold it until Monday evening for me to make the final purchase decision. They did so without hesitation. I then met AJ Miller, the Finance Manager, to review the final paperwork and warranty options (since I wasn't financing, that conversation didn't happen). AJ's humor and professionalism made it a pleasure to work with Subaru of Jacksonville. Finally, I drove away in the new Subaru. A few days later, I returned to have the car ceramic coated by the service department. It was another great experience. I also had the opportunity to speak with John Pitts, the Delivery Specialist, about a few questions I had about the car. He stopped what he was doing to answer my questions and provide additional information that was helpful. Tony greeted me upon my return and ensured that I had everything I needed. I've bought 10 new vehicles in my life, mostly Jeeps, Porsche, and BMW. Many friends drive Subarus and love them. In this season, it's a perfect lifestyle fit. Thank you, Subaru of Jacksonville, for making this buying experience customer-centric instead of sales-driven heavy! More

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John was very kind throughout the entire process. He took his time and was quite thorough while showing me the car, which I appreciated. He took his time and was quite thorough while showing me the car, which I appreciated. More

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He’s a great person and very easy to work with. He helps us with everything we need for our car and is always quick to respond to any additional questions. Extremely helpful and communicative—we tr He helps us with everything we need for our car and is always quick to respond to any additional questions. Extremely helpful and communicative—we truly appreciate his support!” More

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The dealership salesman was very helpful with choosing style and trims. He answered all my questions. style and trims. He answered all my questions. More

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Friendly staff. Informative. Thorough. Always a good experience. Quick (in a good way). Appreciate them. Informative. Thorough. Always a good experience. Quick (in a good way). Appreciate them. More

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I have enjoyed my Subura Forester all the people I meet thur Subura. Took my auto for 30day service check SUBURA IS AWESOME 👌 👏 thur Subura. Took my auto for 30day service check SUBURA IS AWESOME 👌 👏 More

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Tony went above and beyond. He showed me cars I wanted to see and looked for the specific model and trim level I wanted. He showed me cars I wanted to see and looked for the specific model and trim level I wanted. More

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The Subaru Love Encore Delivery is a wonderal perk with Subaru Jax! John made the experience fun and we learned so much! John is professional, friendly, and very knowledgeable about the Subaru Forrester. W Subaru Jax! John made the experience fun and we learned so much! John is professional, friendly, and very knowledgeable about the Subaru Forrester. We learned so much today! If you are a Subaru new owner....dont miss this appointment! Thanks John! More

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John was great very informative very friendly. He eased my mind about a lot of things that I didn’t know about my car and help me find things. I never even figured that was in my car. I can’t wait He eased my mind about a lot of things that I didn’t know about my car and help me find things. I never even figured that was in my car. I can’t wait to use some of the information that he gave me when driving my car. I really enjoyed my lesson today. John did really good. More

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Helpful, friendly, courteous, knowledgeable, Instructs very patiently, on time, thorough, Enthusiastically does his work helping others very patiently, on time, thorough, Enthusiastically does his work helping others More

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