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John Twiford
John Twiford at Sierra Chevrolet of Monrovia

John Twiford | Page 6

Service Drive Manager

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

4.6
93 Reviews
4.6

93 Reviews

Write a Review

93 Reviews of John Twiford

September 29, 2023

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Employee Rating

I live and work in Monrovia and I always have my cars serviced at Sierra Chevrolet. Joe Jiminez takes such great care of me, I feel like he’a just a friend at this point. Is that weird to say lol? More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman, Samantha Peinado, Tanya Ruiz, Joe Jimenez, Will Cruz

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Oct 02, 2023

Sierra Chevrolet of Monrovia responded

ChevGuy, thank you for telling us why you like working with Joe! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to your next appointment!

September 24, 2023

Dealership Rating
Employee Rating

These guys always take great care of us. Thanks to Joe, John, Jake and the entire team! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Sep 26, 2023

Sierra Chevrolet of Monrovia responded

Thank you for your kind review, ChevGuy! We truly appreciate your continued business, and we're glad the whole service team has always taken such great care of you and your vehicles. Thank you for making Sierra Chevrolet your #1 choice for automotive service!

September 23, 2023

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Employee Rating

Joe took care of my vehicle needs, came in with a screw in the new tires, told me he would take care of it, turns out the screw did not penetrate the tire was only stuck between the treads. Thank you for a More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

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Sep 26, 2023

Sierra Chevrolet of Monrovia responded

Thanks for the 5-star review! We're delighted the value of Joe's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 10, 2023

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Employee Rating

Great customer service and help with my car. Got me in and out in know time. Thanks Tanya, see you next time… More

by NEVAREZMICHAEL78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

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Sep 11, 2023

Sierra Chevrolet of Monrovia responded

Thank you for taking a moment to express your sincere appreciation of Tanya in our service department! We're so happy she continues to be a friendly and reliable resource for your automotive needs and interests. We look forward to making your next visit just as outstanding!

September 02, 2023

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Employee Rating

Good customer service. Communication was great. I had no problem with transportation. I will return for next service. More

by richard_imperialjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

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Sep 06, 2023

Sierra Chevrolet of Monrovia responded

We're so glad to hear it, Richard! Thank you for letting us know how pleased you were with this service visit. We hope to have many more opportunities for work with you, and we wish you the safest of travels until we see you at your next appointment!

September 02, 2023

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Employee Rating

Exelente lugar nos atienden muy bien y estoy agusto con el servicio de mantenimiento recomendado More

by CRISSPINOPABLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn

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Sep 06, 2023

Sierra Chevrolet of Monrovia responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le haya brindado un servicio de primer nivel. Su satisfaccion significa mucho para nosotros. Mil gracias!

September 01, 2023

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Employee Rating

Excellent job thank you I highly recommend Sierra Chevrolet. they done the job really quick excellent service also I won. Thank you. The whole worker. More

by albertohernandez723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn

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Sep 01, 2023

Sierra Chevrolet of Monrovia responded

Thanks for your positive feedback, Alberto! We're so happy our service team provided you with all the support and communication you needed to make this a great experience. We hope you'll continue to choose Sierra Chevrolet for all your automotive needs!

August 11, 2023

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Employee Rating

Great service advisor. The minute I walk through. He asked if he could help me most places you stand around forever waiting for someone to take care of you.. More

by randylbitonti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman

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Aug 14, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much, Randy! We truly appreciate your business as well as your kind feedback. We hope you'll continue to choose Sierra Chevrolet for all of your automotive needs. It is always our pleasure to be of service to you!

Aug 11, 2023

randylbitonti responded

Very Good Service advisor

August 07, 2023

Dealership Rating
Employee Rating

The work they do is worth your time because they actually fix your car. Thank you More

by K.KHOEVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cesena

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Aug 09, 2023

Sierra Chevrolet of Monrovia responded

We're so happy to hear that! Thanks for sharing your fantastic feedback on our service department. Your safety and satisfaction are our top priorities, so we appreciate you letting us know what our team accomplished at this visit. Thanks for choosing Sierra Chevrolet!

August 06, 2023

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Employee Rating

John is always very helpful and clear in what needs to be done...he also is very good with following up and sticking to the promised timeline. More

by ANDREA.WHITAKER
Recommend Dealer
Yes
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Aug 07, 2023

Sierra Chevrolet of Monrovia responded

Thanks so much for the thoughtful review, Andrea! John is the consummate advocate for our guests, and we're happy he provided you with an exceptional visit. Safe travels until we see you next time!

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