John Watkins
John Watkins at Mercedes-Benz of the Woodlands
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John Watkins

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of John Watkins

May 09, 2025

Dealership Rating
Employee Rating

I have been taking my C63 to MB of the Woodlands for the last 2 years. The service department and team are the reason I will continue going back. Excellent communication throughout the process. More

by Tom
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 01, 2025

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MB of The Woodlands is a fantastic dealership. I come back because of the level of service and attention I have received over the years. It is the top dealership I have been to. More

by jtraeger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 06, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the great feedback, jtraeger! We're thrilled to hear you consistently enjoy our service and attention. Your loyalty means a lot to us, and we’re committed to keeping that high standard for you and all our customers. We look forward to seeing you again!

April 25, 2025

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Always a streamlined experience which is much appreciated. John Watkins is the best!! Engaging, professional and knowledable. More

by Laura
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Recommend Dealer
Yes

Other Employees Tagged: Michael Thomson

Apr 29, 2025

Mercedes-Benz of the Woodlands responded

Laura, thank you for your fantastic review! We’re thrilled to hear you had a streamlined experience and that John made such a positive impression. Your feedback means a lot to us. We look forward to serving you again soon.

April 23, 2025

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Amazing dealership. Best employees, quick turnaround. Great sales department, even batter sales department. Best part is the wonderful advisors. More

by Dennis Retoro
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gaston Reyes

Apr 24, 2025

Mercedes-Benz of the Woodlands responded

Dennis, thank you for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Your kind words about our employees and services mean a lot to us. Looking forward to assisting you again in the future!

April 18, 2025

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Ah, the luxury of convenience! I have experienced solid service, in all ways, during each visit over the last 5 years. These folks know how to deliver on the customer first promise More

by madyk86
Recommend Dealer
Yes

Other Employees Tagged: Richard Metodiev, Gaston Reyes

Apr 22, 2025

Mercedes-Benz of the Woodlands responded

Madyk86, we truly appreciate your kind words! It's wonderful to hear that our commitment to customer service has consistently met your expectations. Thank you for being a loyal customer for the past five years—we look forward to continuing to serve you!

April 12, 2025

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Mercedes Benz of The Woodlands is one of the best parts of owning an MB! From the sales experience, to finance, and especially the Service department! Thank you!! More

by JessieMcMahon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nic Botusan , Vanessa Stephens

Apr 15, 2025

Mercedes-Benz of the Woodlands responded

Jessie, thank you for your wonderful review! We're thrilled to hear that your experience with our sales, finance, and service teams has been so positive. Your satisfaction is our priority, and we appreciate you being part of the Mercedes-Benz of The Woodlands family!

April 09, 2025

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Always provide exceptional service. Picked up a nail in the side wall of a tire. Showed up at the dealership without an appointment— they immediately took care of me and got me back on More

by elizabeth_bolt
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 10, 2025

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic feedback, Elizabeth! We're thrilled to hear that our team was able to assist you promptly and get you back on the road. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

April 01, 2025

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The check-in with Mark was outstanding. He is knowledgeable, friendly, and a good listener. John was great in timely follow-up of service plans and scheduling. He had my car ready for picku More

by Dr Z
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Escobar, Trent Hjuler

Apr 02, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Dr. Z! We’re thrilled to hear about your positive experience with Mark, John, and Trent. Our team strives to provide exceptional service, and it’s great to know they made an impact. We appreciate your support and look forward to seeing you again!

April 01, 2025

Dealership Rating
Employee Rating

It’s always a pleasurable experience visiting Mercedes-Benz of The Woodlands. Everyone is very friendly, helpful, and knowledgeable. My wife and I feel that we’ve found our favorite Mercedes deal More

by kstilling
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 02, 2025

Mercedes-Benz of the Woodlands responded

Kstilling, we’re thrilled to hear about your great experience with Trent and our team! Your loyalty means the world to us, and we’re excited to have you as lifelong customers. Thank you for sharing your thoughts, and we look forward to seeing you again soon!

March 25, 2025

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Employee Rating

Always a pleasure to deal with John Watkins at The Woodlands Mercedes Benz dealership. Exceptional service! Five stars! More

by linas.danilevicius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Linas! We're thrilled to hear about your positive experience with John. Our team strives to provide exceptional service, and your feedback means a lot to us. We look forward to serving you again!

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