John Watkins
John Watkins at Mercedes-Benz of the Woodlands

John Watkins

Service Advisor

Mercedes-Benz of the Woodlands

16917 Interstate 45 South
The Woodlands, TX 77385

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of John Watkins

September 16, 2025

Dealership Rating
Employee Rating

As always, Steven is polite, professional, clearly discusses any issues I may have with my car, and ensures it is exceptionally maintained. More

by Tweet
Service Price Transparency
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Recommend Dealer
Yes
Sep 16, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Tweet! We're thrilled to hear about your positive experience with Steven. Our team takes pride in providing exceptional service and clear communication. We appreciate your support and look forward to assisting you again in the future!

August 09, 2025

Dealership Rating
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Prompt courteous service experience. All of the employees were smiling and did not look stressed which made me feel they enjoyed working there. A good experience. More

by louviniaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Mercedes-Benz of the Woodlands responded

Thank you for your kind words, Louviniaj! We're thrilled to hear you had a positive experience with our team. We pride ourselves on providing excellent service and creating a welcoming atmosphere. Your feedback truly means a lot to us. We look forward to seeing you again!

July 17, 2025

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Beyond my expectations. I am 81 and traveled a long distance and it was worth every mile. Facility, staff, operating system and service exceptional. From making reservati More

by sandiavants
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Recommend Dealer
Yes

Other Employees Tagged: Young lady Greeter

Jul 18, 2025

Mercedes-Benz of the Woodlands responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience exceeded expectations and that John provided exceptional service. Our team strives to deliver top-notch customer care, and it's great to know that it resonated with you. We appreciate your support and look forward to serving you again!

July 09, 2025

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Mercedes Benz of The Woodlands is the nearest Mercedes dealership to my home. Lucky me! I have been taking my Mercedes to them for service for years. Mercedes Benz of The Woodlands is everything yo More

by elarrycan2
Service Price Transparency
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Recommend Dealer
Yes
Jul 10, 2025

Mercedes-Benz of the Woodlands responded

We’re thrilled to hear about your positive experiences with us! Providing prompt and expert service while keeping you comfortable is our top priority. Thank you for being a loyal customer, and we look forward to continuing to serve you and your Mercedes!

June 11, 2025

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The service that I receive at Mercedes-Benz of the Woodlands is one of the many reasons that I love having a Mercedes! Excellence in everything! More

by jdkberger
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2025

Mercedes-Benz of the Woodlands responded

Thank you for your fantastic feedback, jdkberger! We’re thrilled to hear you love your experience with us and appreciate the excellence we strive for. We appreciate your loyalty to the brand! and look forward to serving you again!

June 02, 2025

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Impeccable service, excellent communication, consistent results. I have been using this dealership for 10 years now and wouldn't recommend anywhere else. More

by oshbisser
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Recommend Dealer
Yes
Jun 03, 2025

Mercedes-Benz of the Woodlands responded

Thank you, Oshbisser! We're thrilled to hear you’ve had such a positive experience over the past decade. Your loyalty means the world to us, and we’re glad to continue delivering top-notch service and results. We appreciate your recommendation!

May 16, 2025

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Attentive and friendly service, from beginning to end. Mercedes of The Woodlands has a beautiful and clean facility. More

by narshea
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Albert Casey

May 19, 2025

Mercedes-Benz of the Woodlands responded

Narshea, thank you for your kind words! We're thrilled to hear you enjoyed our attentive service and beautiful facility. Your satisfaction is our top priority, and we look forward to welcoming you back soon!

May 14, 2025

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John always does an outstanding job. Effencient, eveything is simple, not complicated . Always a pleasure to deal with. More

by sneadalan
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Recommend Dealer
Yes
May 15, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, sneadalan! We're thrilled to hear that John made your experience efficient. We appreciate your kind words and look forward to continuing to provide you with great service!

May 09, 2025

Dealership Rating
Employee Rating

I have been taking my C63 to MB of the Woodlands for the last 2 years. The service department and team are the reason I will continue going back. Excellent communication throughout the process. More

by Tom
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Recommend Dealer
Yes
May 12, 2025

Mercedes-Benz of the Woodlands responded

Tom, thank you for your fantastic review! We're thrilled to hear that our service team has consistently met your expectations. Your loyalty means a lot to us, and we look forward to continuing to provide you with excellent service for your C63!

May 01, 2025

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Employee Rating

MB of The Woodlands is a fantastic dealership. I come back because of the level of service and attention I have received over the years. It is the top dealership I have been to. More

by jtraeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 06, 2025

Mercedes-Benz of the Woodlands responded

Thanks for the great feedback, jtraeger! We're thrilled to hear you consistently enjoy our service and attention. Your loyalty means a lot to us, and we’re committed to keeping that high standard for you and all our customers. We look forward to seeing you again!

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