John Wigger
John Wigger at Coastal Kia

John Wigger | Page 13

Parts & Service Director

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
867 Reviews
4.9

867 Reviews

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867 Reviews of John Wigger

March 18, 2024

Dealership Rating
Employee Rating

Service for my vehicle was prompt and timely. Technician was knowledgeable and had my vehicle ready for pickup exactly at the time specified during drop off. More

by Nate Parker
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Coastal Kia responded

Nate, thank you for the five star service review. It was thoughtful of you to go online and rate your recent experience. We appreciate the high marks and gracious comments. Thank you for choosing Coastal Kia for your automotive service needs.

March 02, 2024

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Employee Rating

This comment is regarding Sam and the guys in service. They were excellent, professional, personable and efficient. All great outside of the odd smell of BO and finger prints on the interior door upon ret More

by LESLIEANNBENEGASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sam Weisman

Mar 04, 2024

Coastal Kia responded

Thank you for the helpful comments. Your phone number has been removed and our Service Director John Wigger will be reaching out regarding your recent service experience. Thank you again for your feedback.

February 26, 2024

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This dealership is simply in a league of their own, they go above and beyond to make it as comfortable an experience as can be. More

by danny t12475
Service Price Transparency
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Recommend Dealer
Yes
Feb 27, 2024

Coastal Kia responded

Fantastic review! Thank you! We sincerely appreciate the five star rating and amazing feedback. We love the comments including, "this dealership is simply in a league of their own, they go above and beyond...." It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

February 22, 2024

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Very good people to deal with and keep me updated on the progress of work being done. More

by BETSYB
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson , Darren Gokey, Tony Kirschner

Feb 23, 2024

Coastal Kia responded

Fantastic news! Thank you for the five star review. We appreciate the high marks for so many of our service team members. Thank you for the gracious comments as well. Your review has been shared with our team. Thanks again!

February 15, 2024

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Employee Rating

I've had a front end rattle for couple months. They where able to find the problem. Thank you! More

by RPM
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson , Darren Gokey, Tony Kirschner

Feb 19, 2024

Coastal Kia responded

Great news! Thank you for the five star review and high marks for our service team. We are thrilled to hear they were able to address your concerns.

February 13, 2024

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Employee Rating

Staff was friendly. I didn't have to wait long since I had an appointment. I loved having the snacks and something to drink while I waited in the comfortable sitting are More

by tamika2004
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman

Feb 13, 2024

Coastal Kia responded

Great news, thank you! We sincerely appreciate the five star review and compliments for our service team and facility. It was thoughtful of you to mention our lounge experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

February 12, 2024

Dealership Rating
Employee Rating

Good service and good timing didn't find anything wrong with the SUV Understanding .let u now what good on SUV . More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson, Chris Case , Darren Gokey, Tony Kirschner

Feb 12, 2024

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to go online and rate your recent service experience. We appreciate you choosing Coastal Kia for your automotive service needs. Please call us if you need anything.

February 09, 2024

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Employee Rating

The best customer service ever. A pleasure to deal with. Everybody I delt with were friendly and helpful. I appreciate all of them. More

by GARYBURROWS1963
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bob Tomlin, Sam Weisman, Gary Nelson , Darren Gokey, Tony Kirschner

Feb 12, 2024

Coastal Kia responded

Wonderful news! We appreciate you as well! Thank you for the five star review and compliments for our service team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

February 06, 2024

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Employee Rating

The associates are very friendly went out of their way to assist me with my repair. More

by WAYNEWHIT80
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Darren Gokey

Feb 06, 2024

Coastal Kia responded

Thank you for the five star review and compliments for our staff. It was thoughtful of you to go online and rate your recent experience. We sincerely appreciate your business and are here if you need us.

February 05, 2024

Dealership Rating
Employee Rating

The part sent by KIA was incorrect, so I have to return, but everyone was friendly and professional. More

by lizstover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Coastal Kia responded

Thank you for the five star review. We are thrilled to hear you found everyone to be "friendly and professional." Please call us if you need anything. Thanks again!

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