John Wonder | Page 8

Excellent service Stephen is knowledgeable about the car we purschased and he is super friendly. Overall it was a pleasant experience. I definitely would recommended h Stephen is knowledgeable about the car we purschased and he is super friendly. Overall it was a pleasant experience. I definitely would recommended him to friends and family. More

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Dishonorable conduct I purchased a 2006 Avalon VIN, 4T1BK36B16U120903, at Superior Honda last Thursday morning, 5-3-18, for my daughter coming back from UNL for the summe I purchased a 2006 Avalon VIN, 4T1BK36B16U120903, at Superior Honda last Thursday morning, 5-3-18, for my daughter coming back from UNL for the summer and to return with in the fall. John and Ken in sales agreed on a cash price and to have the vehicle inspected for specific issues. They informed me the car needed a rack n pinion assy and rear stabilizer links and bushings. They noted there were no valve cover leaks, power steering leaks, p/s pump leaks and that the cv boots and axles were without damage. They agerred to replace the rack assy. with my purchase and I would be responsible for the sway bar. When I showed up to purchase the sales mngr."JT", told me the shop was wrong and it just needed a hose clamp replaced and all was fine. I expressed my concern and JT assured me ,"The car has absolutely no issues", and even agreed to reimburse the $140 cost of having Lexus of Omaha inspect the vehicle to dismiss his initial reported repairs needed. I paid in full for the car, signed the title and JT helped me take the car to Lexus for inspection. I was quickly called by Brandon at Lexus informing me the car DOES need a rack assy as well as cv boots as well as valve cover gaskets as well as a leaking p/s resivour and on and on. He told me there is no way Superior did not see these issues and believes they were even, "cleaned up to hide", When I called JT he told me he will not repair any of this and that he is tearing up my check and picking up the car from lexus right now. WHAT???I own it! JT said, "this is not the car for you at this time", And he is not honoring his inspection results, agreement to repair or sales agreement. I was told at one point by John Wonder, "I wont repair anything and I will send this car straight to auction", (where he wont have to disclose necessary repairs needed). I want you to repair what you said you would, and repair what you said didnt have any issues and is broken. I dont believe how I was delt with. I have papers that I bought a car and receipt of payment and massages agreeing to repair issues and I signed the title and paid in full. But, no car????? I did take delivery of this car on 5-5-18. No repair were made that John Wonder and JT the sales mngr. Had agreed to. Neither will stand by honoring their own initial inspection. More

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Great experience We had the best experience with Superior Honda! We drove 2.5 hours from Des Moines because the dealership just a few miles from our home made the ‘sa We had the best experience with Superior Honda! We drove 2.5 hours from Des Moines because the dealership just a few miles from our home made the ‘sales process’ incredibly frustrating. John Wonder, Abdul Sultonov and team were terrific. John was engaged from the beginning and very responsive to our inquiries. He was straightforward & honest. We received a warm welcome from Abdul the moment we arrived. He made sure we were comfortable & took the time to make sure we were taken care of. We’ve never had such a pleasant experience buying a car. From start to finish they didn’t treat us like a ‘transaction’. We look forward to coming back in a few years to buy our next car with them. Thank you!!!! More

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Great Experience Overall I was offered a better price than competitors immediately and they were willing to work with me further without a bunch of hard nose negotiating. It w I was offered a better price than competitors immediately and they were willing to work with me further without a bunch of hard nose negotiating. It was a surprisingly enjoyable process and one that I was dreading, so thank you Abdul for helping us get the van we wanted without all the stress. More

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Very professional I was hesitant to purchase this vehicle sight unseen through the internet sales department but vehicle was exactly as described and John was very time I was hesitant to purchase this vehicle sight unseen through the internet sales department but vehicle was exactly as described and John was very timely and helpful in answering my questions. Chuck was also helpful in explaining all the features of my new Ridgeline. More

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Great Car Buying Experience This is our 5th Honda and the 2nd New Honda we have purchased from Superior Honda. I was extremely lucky to get Chuck Elford for my salesman with our This is our 5th Honda and the 2nd New Honda we have purchased from Superior Honda. I was extremely lucky to get Chuck Elford for my salesman with our first car. When it came time to purchase another car I emailed Chuck and told him what we were looking for. He found the perfect vehicle for us. Chuck is very attentive, knowledgeable and professional. We couldn’t be happier with the car buying experience thanks to Chuck. My thanks also go out to John Wonder who helped me when I picked up the car. If you are in the market for a new vehicle, I highly recommend Chuck of John! More

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Great experience! Abdul and the rest of the staff at Superior Honda were fantastic to work with. I was looking for a late model used car and got just what I was looking Abdul and the rest of the staff at Superior Honda were fantastic to work with. I was looking for a late model used car and got just what I was looking for. As a woman, I really appreciated that Abdul shook my hand first (before my husband's) and addressed me as the car buyer. He answered all of my questions and gave me fair trade in value for my car. After purchase he took the time to show me how to sync my phone etc so I was all set to go! Very easy and low stress buying experience! More

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New lease My wife and I are repeat customers because of John Wonder and his honesty and professionalism in helping in choosing the vehicle we were there for. He My wife and I are repeat customers because of John Wonder and his honesty and professionalism in helping in choosing the vehicle we were there for. He makes the experience easy and stress free. More

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Excellent Customer Service I have worked with John Wonder and Chuck Elford since 2012 when they helped me with the purchase of my CRV. They are very knowledgeable, honest, and I have worked with John Wonder and Chuck Elford since 2012 when they helped me with the purchase of my CRV. They are very knowledgeable, honest, and personable people who are willing to go out of their way to provide assistance. Since 2012, if issues arise I can email either of them for guidance on how to proceed. Just this week, John and Chuck helped me with the purchase of an HRV. I emailed John that I was interested in coming in for a test drive which was coordinated with a days notice. Chuck then accompanied me for the test dive and explained all the features of the HRV. I purchased the car that day with John, Chuck, and financial assistant Cody completing the purchase. It says a lot about the Superior Honda work environment that all 3 of these men have been been working at this Honda dealership for the last 14 to 15 years.. I really appreciate how expediently the process went and the excellent customer service. Thanks to John, Chuck, & Cody! More

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Family I love my Honda Dealership and the people I work with there. This is my fifth Honda with them. I would not change a thing. I love my Honda Dealership and the people I work with there. This is my fifth Honda with them. I would not change a thing. More

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