John Wong | Page 2

John Wong is friendly and easy to work with, he is willing to go extra miles when I have questions/concerns. When my break makes squeaky noise after the services John didn't try to blame it to my car willing to go extra miles when I have questions/concerns. When my break makes squeaky noise after the services John didn't try to blame it to my car but take it in for inspection then give me the full explanation of the issue. I truly appreciate John's professional effort. More

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John Wong is easy to work with. Let me know my options and got it intro the shop fairly quick. Text updates were amazing Let me know my options and got it intro the shop fairly quick. Text updates were amazing More

by pmedeiros13 Verified Customer Verified Customer

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Everything went very well when servicing our vehicles at Findlay Toyota. John Wong was very informative and helpful during the entire service process. Findlay Toyota. John Wong was very informative and helpful during the entire service process. More

by MSRALFF Verified Customer Verified Customer

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Brought my 2025 4Runner in for the 15K service and everything was smooth from start to finish. They got me in on time, explained what was being done, and had the truck finished when they said it would everything was smooth from start to finish. They got me in on time, explained what was being done, and had the truck finished when they said it would be. No upsell pressure—just solid work and great communication. Highly recommend. More

by achtung82 Verified Customer Verified Customer

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The dealership is beautiful, super organized and had friendly service. I love the text that indicates needed service etc. Highly recommend!! friendly service. I love the text that indicates needed service etc. Highly recommend!! More

by SIGGIEZ Verified Customer Verified Customer

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I do not appreciate upselling I asked for just an oil change he tried to slip in an extra service of tire rotation and inspection. I do appreciate the offer but I specifically said oil change only and wh change he tried to slip in an extra service of tire rotation and inspection. I do appreciate the offer but I specifically said oil change only and when he told me the price and service it was with inspection and tire rotation and I had to tell him I clearly said I only want a oil change today because I had personally jus rotated the tires and changed the brakes so I do not appreciate that al all when I clearly said no to those options and he still tried to slip them in like I wouldnt notice and that’s very shady business practice! More

by ANDSWEI Verified Customer Verified Customer

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John streamlined the service of my Crown starting with making the appointment via text. John was waiting for me when I arrived and explained everything. My car was ready so fast! I will continue to use F making the appointment via text. John was waiting for me when I arrived and explained everything. My car was ready so fast! I will continue to use Findlay Toyota for all my car needs. More

by CORV Verified Customer Verified Customer

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Disappointing. Regular maintenance and replace brake fluid took over 3 hours when I was told about 2. Regular maintenance and replace brake fluid took over 3 hours when I was told about 2. More

by LVFUTURESTARS Verified Customer Verified Customer

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The purchase of the vehicle was an absolute abortion and I would never purchase from them again. The service department has been doing well on both my experiences. I would never purchase from them again. The service department has been doing well on both my experiences. More

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We came in last month without an appointment to have a turn signal light bulb replaced and John Wong expedited the process. He has helped us several times in the past and is an outstanding employee. turn signal light bulb replaced and John Wong expedited the process. He has helped us several times in the past and is an outstanding employee. More

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