Johnny Barrington | Page 3

Great customer service. Clean shop. Turn around time was god. fast paced. Very communicative rep Clean shop. Turn around time was god. fast paced. Very communicative rep More

by SNEAKYTYE Verified Customer Verified Customer

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Great member service,fast and friendly,if there is something to be worked on,they will let you know right away something to be worked on,they will let you know right away More

by VICMANPR1 Verified Customer Verified Customer

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Shouldn’t of been charged for diagnostic on recalled an item that was part of the voluntary service campaign; 2nd repair done in the past 3 wks. should of done diagnostic first instead of saying it was one item that was part of the voluntary service campaign; 2nd repair done in the past 3 wks. should of done diagnostic first instead of saying it was one thing to later find out it was something else that is wrong. We shouldn’t of been charged for diagnostic test if it was part of a service campaign even if expired. More

by Paola_Martz Verified Customer Verified Customer

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Everyone was extremely nice and helpful. Johnny was the best and I will definitely be selecting him the next time I come in. Johnny was the best and I will definitely be selecting him the next time I come in. More

by ELLIOTT261995 Verified Customer Verified Customer

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My car buying experience with the sales rep, Jimmy Rodriguez was great, answered all my questions and went above and beyond. My car was even delivered to my doorstep with the paperwork to sign. The pu Rodriguez was great, answered all my questions and went above and beyond. My car was even delivered to my doorstep with the paperwork to sign. The purchase experience was outstanding. However, when I went back to get service, NOBODY in the Service Dept greets you with a smile, they are very serious and impersonal. The seating for the consumers is very uncomfortable. They do good work, however the Service Dept. lack of friendliness and professionalism leaves much to be desired...unfortunate. You also see and hear employees on their cellphones having personal calls, not professional. I NEVER look forward to going in for service. More

by LYDIA R Verified Customer Verified Customer

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I schedule a oil change for 10:30a. I got out at 1p. I found out 45 minutes of that was due to a wait at the car wash. I would have skipped the car wash I didn’t even request. Other sta I got out at 1p. I found out 45 minutes of that was due to a wait at the car wash. I would have skipped the car wash I didn’t even request. Other staff mentioned they wouldn’t go through bc it was a long line. So why wouldn’t they give me the choice. I don’t want to be stuck at dealer waiting so long. More

by JARED_DOROUGH Verified Customer Verified Customer

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Paso que fui porque me enviaron un email de Nissan diciendo que mi Nissan Sentra 2020 tiene una falla al doblar. Fui y no me resolvieron el problema, es más, ni saben si lo tiene o no y es la segunda diciendo que mi Nissan Sentra 2020 tiene una falla al doblar. Fui y no me resolvieron el problema, es más, ni saben si lo tiene o no y es la segunda vez que voy a consultar lo mismo. Ahora me dice que tengo que sacar otro turno y si tiene la falla no me cobran nada, pero si tiene otro problema , me cobran la consulta. No entiendo nada. Yo solo quiero que se hagan cargo de la falla que dicen que tiene y me quedo tranquila de que no tenga un accidente algún dia!!! More

by NAVARROROSSANA2022 Verified Customer Verified Customer

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Very knowledgeable and wanting to make sure you get done correctly. The dealership was very clean. correctly. The dealership was very clean. More

by JOHNABBOTT800 Verified Customer Verified Customer

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They fixed my breaks. And checked my transmission that was luckily still under warranty . My servicer is JB. Thank you very much :) And checked my transmission that was luckily still under warranty . My servicer is JB. Thank you very much :) More

by CARRIBEANMASSAGE Verified Customer Verified Customer

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The service at Sutherlin Nissan of Orlando exceeded expectations. They were very professional and attentive to my needs. expectations. They were very professional and attentive to my needs. More

by JORMON115 Verified Customer Verified Customer

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