Johnny Monell | Page 2

Horrible service department! Purchased a car and picked it on December 27th, check engine light came on 2 days later.....the car has been back 3 times for several issues. The Purchased a car and picked it on December 27th, check engine light came on 2 days later.....the car has been back 3 times for several issues. They kept the car for 2 weeks minimum each time and never fixed the issue. They don't communicate the diagnosis or work done. When I called John for help dealing with the service issues, he couldn't be bothered. Would not recommend purchasing a vehicle from them, they are lacking in professionalism, honesty and service! More

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Never responded back to me. May they sold truck??? As I said I did not get ANY responds. May they sold truck??? As I said I did not get ANY responds. More

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Ave una semana fui a comprar un auto di el pronto y todavía estoy esperando para que me entreguen el auto todavía estoy esperando para que me entreguen el auto More

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This place is running a scam Buyer beware..Don’t fall victim to there low price ads on lemon 🍋 cars 🚘 Rude people work there nobody even greats you when you wake in side all sales team victim to there low price ads on lemon 🍋 cars 🚘 Rude people work there nobody even greats you when you wake in side all sales team playing on there phone. They fish you in with bogus ads with low price cars that don’t exist and try to flip you into financing more expensive similar cars.. should of known it’s to good to be true. Stay away from here. More

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Picked up the extended warranty on my car with this Picked up the extended warranty on my car with this dealer saying it's free to service in their facility. I had multiple instances where I needed Picked up the extended warranty on my car with this dealer saying it's free to service in their facility. I had multiple instances where I needed this warranty used, but their service department does not pick up the phone or return messages. I went in, and they said it'll be 6 months to service the car, and to try again then. Clearly they don't have the proper amount of mechanics for the amount of work needed, and the customer service is awful! [UPDATE] Currently in a 1 month limbo with this company. The transmission completely failed on my vehicle, and my extended warranty that I purchased is a mere 400 miles past the warranty. While I realize they're under no obligation, I have read many accounts of dealers seeking a "Good Faith" agreement with the warranty company where up to half of the cost has been covered. At this point, I would settle for a sense of urgency in the customer service department over even compensation. Lost my job a few months ago due to the reemergence of Covid, and subsequent slowing of work so I am in literal dire straits. Looking for some compassion out of Better Way Wholesale Autos, but at this point I would have to say their customer service ends once the sale has transpired. More

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Save your time and money, don’t go here. It’s such a hassle dealing with these people. hassle dealing with these people. More

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Beware of this dealership...things to do before driving a car off the lot. 1. Pull your own carfax report. 2. Have a certified mechanic examine the car prior to purchasing. 3. They will try to prolong the de car off the lot. 1. Pull your own carfax report. 2. Have a certified mechanic examine the car prior to purchasing. 3. They will try to prolong the dealership warranty and will not take responsibility for basically selling you a lemon 4. Don't go here if you want constant problems and high blood pressure. More

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Wasted a whole day filling out paper work and giving deposit only to be called an hour later to say car had been sold previous day! What xxxxing idiots! deposit only to be called an hour later to say car had been sold previous day! What xxxxing idiots! More

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Like they say when the price is too good to be true most likely is be very knowledgeable about cars before you purchase you will find hidden damage and then it’s a nightmare trying to get it fixed with the likely is be very knowledgeable about cars before you purchase you will find hidden damage and then it’s a nightmare trying to get it fixed with the service department the money you think you end up saving the end of spending on rental car and waiting for the car to get fixed More

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My Daughter went to ABW and got a great car with the help of Johnny he explained everything to her with nothing to hide... Thank you. of Johnny he explained everything to her with nothing to hide... Thank you. More

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