Johnny Monell | Page 3

My Daughter went to ABW and got a great car with the help of Johnny he explained everything to her with nothing to hide... Thank you. of Johnny he explained everything to her with nothing to hide... Thank you. More

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Thank you Johnny and Christian for helping my husband and I with a third car from A Better Way Auto. I recommend anyone to go see Johnny. I with a third car from A Better Way Auto. I recommend anyone to go see Johnny. More

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BEST EXPERIENCE. As soon as I walked through the door of this facility I was very overwhelmed. Not only was I purchasing my first car, but I was very nervous. I was im As soon as I walked through the door of this facility I was very overwhelmed. Not only was I purchasing my first car, but I was very nervous. I was immediately greeted and welcomed with open arms. I was taken care of by Johnny and he was very honest and clear about absolutely everything. He answered every question I had and did not let me leave until I was 100% satisfied. I am to this day, very happy with my purchase and with how I was taken care and continue to be taken care of at A Better Way! More

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Above and beyond Lya and Johnny helped me get the car of my dreams after a tree fell on my old car. I was able to get approved and even after the sales tax the total p Lya and Johnny helped me get the car of my dreams after a tree fell on my old car. I was able to get approved and even after the sales tax the total price was below kbb value. My family has been buying from abw for years and it's a wonderful experience every time. More

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Overall Great Place Johnny provided us with great customer service. He made our experience a lot easier & simpler than we’d thought it’d be. He actually made us feel at e Johnny provided us with great customer service. He made our experience a lot easier & simpler than we’d thought it’d be. He actually made us feel at ease when it came to my 1st time buying a car. I was very uneasy & unsure when 1st arriving, however, Johnny’s genuine personality pushed me to believe I was making a good decision & I appreciate him so much for that. The Manager was great as well, for the short period of time we got to engage with him. We couldn’t have had a better experience. We’d definitely return to this place in the future. More

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Excelente Vendedor. Muy buen lugar para comprar auto, en mi compra me ayudo Johnny es muy profesional, amable dispuesto y sumamente responsable. Muy atento, Lo recomiendo Muy buen lugar para comprar auto, en mi compra me ayudo Johnny es muy profesional, amable dispuesto y sumamente responsable. Muy atento, Lo recomiendo. Saludos More

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Super friendly and helpful They worked hard to work with me within my needs and tried to do so as quickly as possible. Super friendly staff, great customer accommodations, lots They worked hard to work with me within my needs and tried to do so as quickly as possible. Super friendly staff, great customer accommodations, lots of inventory to pick from. Hands down one of the easiest experiences I've had with car buying!! More

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Great service This our fourth car from this dealer and never have any issues. We recently purchased a 2016 Highlander and the dealer was surprisingly pleasant. We w This our fourth car from this dealer and never have any issues. We recently purchased a 2016 Highlander and the dealer was surprisingly pleasant. We worked with Antonio and Johnny and had no issues, they were effective and treated us great. I have read bad reviews, but glad we went anyways because we really no issues. More

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Wasted my time! I called the dealership at 12:00 PM and was told that the vehicle on their website was still available. I called again at 1:30 PM and talked to JOHNNY I called the dealership at 12:00 PM and was told that the vehicle on their website was still available. I called again at 1:30 PM and talked to JOHNNY. He was pretty rude right from the start. I told him that I was going to leave work early to drive 2.5 hours to look at the vehicle. He said I should call before I leave to make sure it was still there. I called at 3 PM to again tell him that I was on my way. He said he would get the vehicle out and ready for a test drive. JOHNNY called me at 4:30 to tell me that he couldn't find the vehicle and that he just found out it was sold. When I reminded him that I left work 2 hours early and had already been on the road for 1.5 hours he was very unapologetic and said I should call his manager to complain. He seemed more upset that he was put out than the fact that he WASTED MY TIME. Very unprofessional and disorganized dealership. That's about the nicest way I can bring myself to put it. More

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Best Dealership ever experienced Saw vehicles on car gurus, called to see vehicles & make sure they were still available & talked to Johnny who was very helpful & confirmed vehicles w Saw vehicles on car gurus, called to see vehicles & make sure they were still available & talked to Johnny who was very helpful & confirmed vehicles were still available. My wife & I drove from Sturbridge, Ma to Naugatuck, Ct ! hour or so down I84. Very easy to get to. Johnny was there expecting us & had vehicle out for us to test drive. My wife drove the vehicles, a 2015Jeep Patriot & a 2015 Jeep Cherokee. We liked both but couldn't make up our minds on which one to buy. After thinking about it with absolutely no pressure we decided to buy both vehicles. Johnny was very efficient getting one vehicle ready so we could take home that day & the other needed some small work which we picked up a few days later. Both vehicles were great deals & in great shape. We are very satisfied with this dealership as everything went smoothly & people are very nice to deal with. Their prices are rock bottom to begin with so there is no dickering on price. We found they were the lowest prices for these vehicle on a few websites we visited. These are great people to buy from & you won't believe how many salesmen are working with customers (had to be 20 - 25 salesmen). These people move cars with excellent quality & great prices. This is the best dealership used or new I have ever dealt with & I'm 62 & have 11 cars & have bought numerous vehicles thru the years. Very strongly recommend this dealership. More

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