Jon Cole | Page 38

Amazing! I told Jeremy what sort of vehicle I was looking for. He spent quite a bit of time giving me information on different vehicles. I appreciated the fact I told Jeremy what sort of vehicle I was looking for. He spent quite a bit of time giving me information on different vehicles. I appreciated the fact that he took into consideration the certain features that I was looking for and made sure the vehicles I looked at were ones that I would actually purchase! After a few different test drives and weeks of deciding, Jeremy picked out this Cadillac XT5 for an upgrade from my previous Cadillac SRX. He knew I loved the features on my Cadillac so he focused on what I wanted and spent the extra time showing me each new features that the new car had. He also spent time setting up my Onstar services to make sure they were correct without the hassle of me figuring it out. After my purchase, I made a trip back to pick up my new floor mats, Jeremy took my car for a clean up, and the staff at Gateway put the floor mats in for me! Not to mention, the entire staff is always smiling and willing to help each customer. I truly appreciate my experience with Gateway & look forward to services and future purchases with such friendly and personable staff! More

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Sedan to SUV. I'm always more than satisfied when I go to Gateway, whether it be for services or vehicle inquiries. The staff is always more than friendly and very I'm always more than satisfied when I go to Gateway, whether it be for services or vehicle inquiries. The staff is always more than friendly and very welcoming. All questions are always answered in a timely matter. I am very pleased with my previous lease and now my current 2018 Equinox. Thank you to those who help make my experiences positive! More

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Great turnaround I have been an extremely loyal customer for nearly 10 years at Gateway. When a bad situation arose the team got together and communicated with their c I have been an extremely loyal customer for nearly 10 years at Gateway. When a bad situation arose the team got together and communicated with their customer. That is a sign of being loyal to a customer... well done. More

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Suburban I bought a used suburban that required a couple of fixes. They did a great job providing a needed fix to vehicle and replacement during repairs that w I bought a used suburban that required a couple of fixes. They did a great job providing a needed fix to vehicle and replacement during repairs that was nicer than the vehicle I bought. They treated me well. More

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5 star fast service Chris was an absolute pleasure to work with. He was very informative about all the specs of the vehicle and always seemed to have an answer to whatev Chris was an absolute pleasure to work with. He was very informative about all the specs of the vehicle and always seemed to have an answer to whatever questions were asked. Financing went very smooth and fast. All in all we were out of the dealership in a coupe hours. Chris proceeded to help even more after the vehicle was purchased by showing us tips and tricks to the vehicle. This is not the first vehicle I’ve purchased through Gateway Chevrolet, but I can proudly say every time the experience has gotten better and I would gladly recommend this dealership and this salesman to everyone! More

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Wonderful service!!!! Jeremy was absolutely fantastic to work with! He took time to listen to what I was looking for and found options that matched my requirements and wer Jeremy was absolutely fantastic to work with! He took time to listen to what I was looking for and found options that matched my requirements and were within my budget. And I appreciate the great customer service that everyone delivered! More

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New trade! Thanks guys for all your help with are new vehicle!!!! You were so patient, helping set up the app. And are on star! Made. The process so enjoyable! Thanks guys for all your help with are new vehicle!!!! You were so patient, helping set up the app. And are on star! Made. The process so enjoyable! More

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Great experience Danielle was great to work with would recommend gateway to everyone! The whole team was great to work with answered all questions and provided top not Danielle was great to work with would recommend gateway to everyone! The whole team was great to work with answered all questions and provided top notch customer service. More

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No pressure sale. Great experience. I knew exactly what I was looking for, a Jeep Compass, and had been at the Jeep dealership. Jeep pressured me to purchase and talked in circles when I I knew exactly what I was looking for, a Jeep Compass, and had been at the Jeep dealership. Jeep pressured me to purchase and talked in circles when I questioned them. Fed up I called Gateway to ask if they had what I was looking for even though they were a Chevy dealership. They did, it was an excellent experience and no pressure or talking in circles, everything was clearly explained. Only complain, I was not able to put the purchase on my credit card to earn points. I make a lot of high dollar purchase on my card to earn points, then payoff balance. Highly recommend my salesman Clark! More

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Best customer service I have ever experienced at a car dealership. They work hard to find the perfect car that meets your needs. They do not try to sell you the most expen I have ever experienced at a car dealership. They work hard to find the perfect car that meets your needs. They do not try to sell you the most expensive car and are dedicated to helping you find a car you love. More

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