Jon Fridinger

Will never buy from here again! I was assaulted by the GM and 3 employees. The GM (bald guy who would not tell me his name) threatened to punch me and "beat the xxxx outta me" ... I was assaulted by the GM and 3 employees. The GM (bald guy who would not tell me his name) threatened to punch me and "beat the xxxx outta me" ... Then got into my car while I was in front of it and he continued to drive into my legs, hitting me and as I lose my footing and fall into the hood of the car... I'm in literal shock. As I'm walking outside to try and get into my car... 3 other employees including BryceLanghurst, Mike Bushman, come to harass me. The GM gets out of my car to get in my face again to assault me ... Before getting back into my car to drive it clear across the lot... As I walk to my car across the lot, the 3 other employees insist on harassing me to my car... Then tell me I cannot leave... While 2 others tell me to leave and blocking my car. I have made a police report. I have video and pictures. Bought a 2023 Crown Limited that was suppose to be Gold Certified. To find out it was not properly certified being bated to buy this vehicle and lied to on the certification. Within the day of purchase I experienced problems like the software being 2 years old on the infotainment system which made my screen glitch, backup camera not working... Lane assist not working... Heated seats don't work.... Knocking in the engine when reversing... Horrible wind noise in the driver side... This is just a few. When I discuss these concerns in detail to the manager John, I get a one word reply, "Yep.". Absolutely unacceptable. This is shady and did nothing to compensate for this stress and straight up lie to a returning customer. dealership. Sad, unprofessional, unacceptable. My software was never updated the 7 days it was here... And when I complained about new scratches, that apparently was the last straw and they couldn't bare to take responsibility. I had just dropped a $14k down payment buying a $42k car... Didn't think my concerns were out of reach. No apology yet from Toyota or this dealership for such a horrible experience. More

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Alan is your man if you're in need of a Toyota in Eastern Iowa. This was my first new vehicle purchase and he made the entire process seamless. Reached out to him to put down a deposit for a Tundra allocatio Iowa. This was my first new vehicle purchase and he made the entire process seamless. Reached out to him to put down a deposit for a Tundra allocation and he was with me every step of the way. He maintained open lines of communication through the entire build process including when they put it on a QC hold for a month. Thanks for making my first and only interaction with a car salesman a positive one, Alan! You've got a repeat customer in me and I will surely be spreading the word about you to my family and friends. More

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Thank you to Jon Nus, Phil Wieneke, Terry Helgeson, Richard and Brittany and Tiffany and everyone else involved! We love our new RAV4 XSE Hybrid Metallic Gray/Black with black wheels and blackout emble Richard and Brittany and Tiffany and everyone else involved! We love our new RAV4 XSE Hybrid Metallic Gray/Black with black wheels and blackout emblems. More

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very freindly sale people willing to help you in any way 4th new car from this dealer kind of says it all. Great honest people. They seem to focus on you and how they can help you out. 4th new car from this dealer kind of says it all. Great honest people. They seem to focus on you and how they can help you out. More

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1 year maintenance on 2017 tacoma. Absolutely best service apptointment ever. Joe was a great help. Fast excellent service appointment. Owned over 12 toyotas from cr toyota. Best in the Absolutely best service apptointment ever. Joe was a great help. Fast excellent service appointment. Owned over 12 toyotas from cr toyota. Best in the area. Like family. Best deals. More

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Excellent Phil was not in so Terry filled in to answer any questions i had. Two days later with Phil and Terry i had the Rav4. Both salesmen were very professio Phil was not in so Terry filled in to answer any questions i had. Two days later with Phil and Terry i had the Rav4. Both salesmen were very professional and informative. Jon has always been very helpful in my service needs in the past. First experience with Curt. He was very knowledgeable and conforting in the paperwork process. Great team work guys! More

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Verylow pressure great first time experience Great first time buying expierence very low pressure will definetly return there in future and refer toyota to other people buying or looking into buy Great first time buying expierence very low pressure will definetly return there in future and refer toyota to other people buying or looking into buying a new or used car !! More

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Buying a new car and having an enjoyable experience This is a great place to purchase a car or van. The employees have been great to work with. They went out of there way to make sure I was happy with m This is a great place to purchase a car or van. The employees have been great to work with. They went out of there way to make sure I was happy with my new purchase. Tim was great with trade in and gave me several options with my purchase. Alan really went over the entire new vehicle with me. I would highly recommend this team. I just felt like I was always getting honest answers and very professional in what this did. I walked away feeling great. More

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very helpful and friendly As a retired/older person I felt comfortable that the staff was "looking out for me." The waiting area/ chairs was comfortable. Enjoyed the specialty As a retired/older person I felt comfortable that the staff was "looking out for me." The waiting area/ chairs was comfortable. Enjoyed the specialty hot teas. Thanks More

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120,000 mile check and "once over" Scheduled for a service check- car was seen much faster than anticipated. all staff super-helpful and how could you not love the new facility. I Scheduled for a service check- car was seen much faster than anticipated. all staff super-helpful and how could you not love the new facility. If you are walking around inside someone is always going to ask you if you need any help. Thanks Steve and Amy Koffron More

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