Jon Lacey | Page 71

LAST TIME my NAME is Jeffrey not xxxxEN Jeffery so get it right or I will take my business somewhere else.I do business with a place for 20 years and you have to ask them to spell your name correctly several right or I will take my business somewhere else.I do business with a place for 20 years and you have to ask them to spell your name correctly several times and they still don't change it,pretty xxxxen insulting. More

by JIMIH5554 Verified Customer Verified Customer

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Great service. Solid service team well done! Eliminating the "stealership" connotation is huge. Keep up the honesty. Why the f do you need more words to submit this form? Fire your survey people. the "stealership" connotation is huge. Keep up the honesty. Why the f do you need more words to submit this form? Fire your survey people. More

by BSAINTD86 Verified Customer Verified Customer

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I have been a customer of Colonial VW in Westboro since 2000. It is the best dealership and best service department in the greater Boston area. 2000. It is the best dealership and best service department in the greater Boston area. More

by DRDEREGIS Verified Customer Verified Customer

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After the service, parts missing from my after market skid plate. I had to repurchase anew at my cost to get back together. The parts to the pan lost during service and as a result bent the skid plate to skid plate. I had to repurchase anew at my cost to get back together. The parts to the pan lost during service and as a result bent the skid plate to fit this making contact with the engine and transmission making it sound like a truck. Service was alerted of this before service began. More

by CHRISGROCK Verified Customer Verified Customer

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Outstanding customer service as always from John Lacey. The whole staff is friendly and attentive. The waiting area is comfortable and makes it possible to work via WIFI. The whole staff is friendly and attentive. The waiting area is comfortable and makes it possible to work via WIFI. More

by ALEXFRISCH272 Verified Customer Verified Customer

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Outstanding customer service as always. John and Bill really care about their customers and that’s the reason why I drive 30 minutes instead of going to a closer VW dealership really care about their customers and that’s the reason why I drive 30 minutes instead of going to a closer VW dealership More

by MISTAROURKE Verified Customer Verified Customer

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Colonial VW is the ONLY place I trust with my 2015 Golf R. The service Team of Billy, John, Dylan and Bill are top notch. I used to work in automotive parts and service and can appreciate how difficult and R. The service Team of Billy, John, Dylan and Bill are top notch. I used to work in automotive parts and service and can appreciate how difficult and often underappreciated these positions can be. This team provides timely and excellent service with clear communication. On the sales side, Pierre Saliba is my go-to guy, although I'm sure he wishes I'd wear out my cars faster. I highly recommend this dealership. More

by NKRISHER Verified Customer Verified Customer

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I’ve been coming to this dealership for more than 50 years, always good service. It’s a well run outfit and it’s always been a delight to work with the service guys years, always good service. It’s a well run outfit and it’s always been a delight to work with the service guys More

by TEARLY66 Verified Customer Verified Customer

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Excellent service was provided by the front desk staff. The issue was resolved in a timely manner and also free of charge.thanks very much again. The issue was resolved in a timely manner and also free of charge.thanks very much again. More

by haihui.liao Verified Customer Verified Customer

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Colonial rocks! They take care of my Golfs for scheduled maintenance. They recently did a used car inspection that kept me from buying a lemon. Colonial may be on the pricey side...I’m willing to pay for maintenance. They recently did a used car inspection that kept me from buying a lemon. Colonial may be on the pricey side...I’m willing to pay for the expertise. More

by ALANRDAILEY Verified Customer Verified Customer

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