Jon Phizacklea | Page 2

Buying a new Ascent from Mark Patterson My wife and I had an excellent experience buying our new Subaru Ascent and working with Mark Patterson. He was very knowledgeable and easy to work wi My wife and I had an excellent experience buying our new Subaru Ascent and working with Mark Patterson. He was very knowledgeable and easy to work with. Our new car came just as we had ordered and the purchasing process was easy and comfortable. More

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Extra Mile Service Was in the market for a Subaru. We knew which vehicle we wanted, but weren't sure we could afford it, so I went over to the dealership late one Saturd Was in the market for a Subaru. We knew which vehicle we wanted, but weren't sure we could afford it, so I went over to the dealership late one Saturday night about a half an hour before closing just to see what kind of financing was available. Sarah Tilley in sales sat down with me and went over everything to find me the best deal possible, then stayed two hours past closing along with Jon Phizacklea in finance to get us into our new vehicle. Sunday afternoon we went out to set up the new features, and to our dismay as we started the car we heard a clunking noise (which happened every time we started the car). first thought that came to mind was that we had purchased a lemon. To make a long story short, took the car to the service department Monday afternoon and they verified the clunk and said they would have to keep the car overnight to do some diagnostics. told Sarah about the problem and our concerns and by Tuesday afternoon we had another new vehicle. If I could give Sarah and Jon 10 stars I would. They really went the extra mile for us. Thank you! More

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Great car buying experience I have nothing but positive things to say. After having negative car buying experiences in the past I was pleasantly surprised to have a no pressure, I have nothing but positive things to say. After having negative car buying experiences in the past I was pleasantly surprised to have a no pressure, straight forward, no “let me talk to my manager” back and forth. Loved the upfront pricing. Sarah was knowledgeable and gave me great options for my Crosstrek. I will encourage friends and family who are looking for a Subaru to visit you showroom. More

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AWESOME!!!! Awesome from our first contact after discovering our Subaru on your website. I was quickly contacted by Mark Patterson and maintained contact with hi Awesome from our first contact after discovering our Subaru on your website. I was quickly contacted by Mark Patterson and maintained contact with him before our purchase and even after the sale concerning missing floor mats. Contact with him during the purchase was great and was great as we were passed to Jon Phizacklea to cement the financing. This is our third Subaru purchased from Mark Miller and we have an will continue to recommend you to our friends and acquaintances. Bill and Mary Thek More

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Wonderful Experience This is 3rd Subaru we have bought from this dealership. Everyone is so helpful. One young man who I found out later was concierge made hot water for This is 3rd Subaru we have bought from this dealership. Everyone is so helpful. One young man who I found out later was concierge made hot water for my tea because no one was manning the snack bar. Great dealership. Love that they adopted shelter dog. More

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Amazing service. Thomas was amazing and super helpful and always followed through. Super cool nice and professional. Didn’t disappoint at all. Would come back and w Thomas was amazing and super helpful and always followed through. Super cool nice and professional. Didn’t disappoint at all. Would come back and will recommend Thomas Newton as well. Subaru now! More

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Tony was efficient and knowledgeable Fair and quick service. Got car we wanted that day. Pricing is not the absolute bottom, but close enough given service levels. Made buying easy. Fair and quick service. Got car we wanted that day. Pricing is not the absolute bottom, but close enough given service levels. Made buying easy. More

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Amazing Experience We arrived at Mark Miller Midtown fully prepared to deal with the typical car salesman hassle. However at Mark Miller it was quite the opposite, we we We arrived at Mark Miller Midtown fully prepared to deal with the typical car salesman hassle. However at Mark Miller it was quite the opposite, we were shown every possible deal and incentive available to us as the buyers. We also didn’t not have to “Haggle” which is something I never really liked and so I really appreciated that at Mark Miller. The prices I saw online before going into the dealership were the same prices at the dealership. The 0% incentive is an amazing deal and we took advantage of that. Pete Philbrook was our salesman and he is amazing!! He was not pushy at all, he was very thorough and transparent while walking us through the buying process. We are a two car family with one being a new Subaru Outback (our first Subaru) and when the time comes to upgrade our other vehicle Mark Miller is where I’ll go no question about it. Thank you So much for the amazing experience you guys have really changed my perception on car buying!! More

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Best. Dealership. Ever. Bob makes everything so easy and always goes the extra mile to help make my leasing experience great. I'm on my 3rd Subaru lease and I love how simple Bob makes everything so easy and always goes the extra mile to help make my leasing experience great. I'm on my 3rd Subaru lease and I love how simple the whole process is. I never have to worry about inconsistent pricing or pushy salespeople because I know Bob is looking out for me. More

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FABULOUS Mike Pierce made the car buying experience a pleasure. He went beyond the extra mile to make sure the car I purchased was exactly what I wanted! Than Mike Pierce made the car buying experience a pleasure. He went beyond the extra mile to make sure the car I purchased was exactly what I wanted! Thanks so much!!! More

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