Jonathan Bookstein | Page 3

Very professional, honest, and clear. There was no attempt to pull a fast one and the dealership did not simply seem interested in earning a quick buck. It seemed that everyone involved w There was no attempt to pull a fast one and the dealership did not simply seem interested in earning a quick buck. It seemed that everyone involved was honest and straightforward and was really interested in earning my business on a fair sale. More

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I had a good experience, they explained everything and very nice people to work with. very nice people to work with. More

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We were helped by Mariah Johnston and she could not have been more helpful and courteous. She was absolutely amazing and very helpful during the internet outage that held us hostage for hours. been more helpful and courteous. She was absolutely amazing and very helpful during the internet outage that held us hostage for hours. More

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Complete Customer service at the beginning, during, and after the sale!!! I also received a call from management after the sale to make sure all aspects of the sale were covered including service in the fu after the sale!!! I also received a call from management after the sale to make sure all aspects of the sale were covered including service in the future!! More

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I have purchased many vehicles from Heritage Subaru Catonsville. Wouldn't consider going anywhere else. May Farris, my sales person, is a great asset to the company. The managers, Paris and Nate, were Catonsville. Wouldn't consider going anywhere else. May Farris, my sales person, is a great asset to the company. The managers, Paris and Nate, were also outstanding! More

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May was great, chill, easy to work with and attentive- good energy. The others at the dealership were helpful and professional. good energy. The others at the dealership were helpful and professional. More

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Frederick James was great to work with at subaru heritage Catonsville. I got a great black Friday special. The GM Nate was good with trade offer and Andy the manager made the deal easy. My finance rep John a Catonsville. I got a great black Friday special. The GM Nate was good with trade offer and Andy the manager made the deal easy. My finance rep John also did well.They have a good team. More

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Paris, the Sales General Manager at Heritage Subaru in Catonsville, played a pivotal role in making my car-buying experience exceptional. His leadership and commitment to customer satisfaction were eviden Catonsville, played a pivotal role in making my car-buying experience exceptional. His leadership and commitment to customer satisfaction were evident from start to finish. Paris was approachable, professional, and genuinely invested in ensuring everything went smoothly. He even took the time to check in personally and make sure I was happy with my purchase. It’s rare to see this level of care and involvement from a GM, and it truly made all the difference. Thank you, Paris, for creating such a positive and memorable experience! More

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Special shout outs to Maurice for his help through the entire process. Wouldn’t have been able to do it without him. entire process. Wouldn’t have been able to do it without him. More

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First interaction was the sales general manager, Paris Tato, reaching out from an online inquiry. He answered my questions (which other car dealerships failed to or didn’t answer entirely) fully and reach Tato, reaching out from an online inquiry. He answered my questions (which other car dealerships failed to or didn’t answer entirely) fully and reached back out quickly, making it an easy decision to come in. the sales man, Will Rich, had an easy no-pressure approach, which left us at ease and made the process more enjoyable. At every touch point, the staff were inviting and easy to work with and really made the car-buying experience a great one. More

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