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Jonathan Roath

Overview Reviews (149) Inventory (139)

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Jonathan Roath

Jonathan Roath | Page 14

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8

149 Reviews

Overview Reviews (149) Inventory (139)

Dealership Experience

2 yrs, 9 mos

Industry Experience

20 yrs, 1 mo

Languages Spoken

English

4.8

149 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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149 Reviews of Jonathan Roath

April 16, 2024

Dealership Rating

Employee Rating

Proper diagnosis and expert repairs done on time, much appreciated. We will be returning soon appreciated. We will be returning soon More

by woodonwater

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Davis, Matthew Roy , Jaime Andrzeicik, Gina Battistini, Ray Lattman

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Apr 17, 2024 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

April 14, 2024

Dealership Rating

Employee Rating

I always get my car serviced here. Jon is friendly and helpful and I can appreicate his honesty! They are always thorough and reliable at Berlin! And Matt is always a pleasure to talk Jon is friendly and helpful and I can appreicate his honesty! They are always thorough and reliable at Berlin! And Matt is always a pleasure to talk to. More

by Jtsanchez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Davis, Matthew Roy

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Apr 15, 2024 -

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jon and Matt delivered such a great experience! Eric Diaz General Manager 860-829-3787

April 10, 2024

Dealership Rating

Employee Rating

I was totally satisfied with the service performed. The service representative fully understood the work that was required and kept me informed of the progress. The service representative fully understood the work that was required and kept me informed of the progress. More

by rgmalinowski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 11, 2024 -

Acura of Berlin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Diaz General Manager 860-829-3787

April 03, 2024

Dealership Rating

Employee Rating

Very professional and quality service. Nice and clean. Quality service, professional approach and great customer service. Nice and clean. Quality service, professional approach and great customer service. More

by edson

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Apr 03, 2024 -

Acura of Berlin responded

March 31, 2024

Dealership Rating

Employee Rating

Grate service, friendly people. I love it excellent service. friendly employees. I like the fact that the service does not try to make money from you by forcing you to do many thing I love it excellent service. friendly employees. I like the fact that the service does not try to make money from you by forcing you to do many things with the car, but simply advises that it would be better to replace it now, and what can you wait for More

by myhailomm

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Mar 31, 2024 -

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear Jonathan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

Mar 31, 2024 -

myhailomm responded

I love this place

March 23, 2024

Dealership Rating

Employee Rating

My previous interaction with the service dept did not go well and Jonathan worked hard to make things right and make me comfortable coming back for service well and Jonathan worked hard to make things right and make me comfortable coming back for service More

by Customer

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Mar 25, 2024 -

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

March 05, 2024

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Employee Rating

Everyone was professional and courteous and met the needs of the car to my satisfaction of the car to my satisfaction More

by Lonniebooker43

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Mar 06, 2024 -

Acura of Berlin responded

Lonnie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

March 05, 2024

Dealership Rating

Employee Rating

Always a pleasure everybody is very nice and efficient Easy to schedule pleasant to work with Easy to schedule pleasant to work with More

by Aimee

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Mar 06, 2024 -

Acura of Berlin responded

Aimee, Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

March 02, 2024

Dealership Rating

Employee Rating

Very clear about the car, thorough maintenance service Prompt contact and fair and honorable Respectful Prompt contact and fair and honorable Respectful More

by ronald.kiener

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Mar 03, 2024 -

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ronald, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

February 03, 2024

Dealership Rating

Employee Rating

Jon was very polite helpful and quick He made sure to take care of ever take care of ever More

by erald55

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Roath

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Feb 05, 2024 -

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jon and our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

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