Jonathan Roath
Jonathan Roath at Acura of Berlin

Jonathan Roath

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
135 Reviews

Dealership Experience

2 yrs, 3 mos

Industry Experience

19 yrs, 7 mos

Languages Spoken

English English

4.8

135 Reviews

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135 Reviews of Jonathan Roath

January 31, 2026

Dealership Rating
Employee Rating

The service department is very friendly, helpful and so accommodating to me over the years. I have been a customer to Acura Berlin for over 6 years and it is also conveniently close to my house! Win win. More

by LETITIAJH23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

January 29, 2026

Dealership Rating
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I recently purchased my vehicle from this dealership and have also returned for several services, and each experience has been outstanding. The service team is extremely knowledgeable, professional, and con More

by JGHIROLI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 29, 2026

Acura of Berlin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

January 14, 2026

Dealership Rating
Employee Rating

Jonathan did an amazing job of correcting an issue I was having with the infotainment center needing an update on a brand new car. He spent several days fixing the problem and he kept me informed of the pro More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2026

Acura of Berlin responded

Thank you for your kind words for Jonathan and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 05, 2026

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Everyone, especially Johnathan Roath, are simply amazing ! Above and beyond ! And coming from a Acura family (my family member ,owns Acura Of Auburn) great dealerships, both of these places ! More

by edflemke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

December 27, 2025

Dealership Rating
Employee Rating

Always treat me well & never suggest unnecessary work to be done Feel work performed well More

by MELODYLOV
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Dec 28, 2025

Acura of Berlin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Acura of Berlin. We look forward to having you as one of our valued customers for many more years to come! Eric Diaz General Manager 860-829-3787

December 26, 2025

Dealership Rating
Employee Rating

Jonathan made everything smooth and easy. They provided a welcoming environment Nice, quick, precise, and knowledgeable More

by Yamaly.rosado
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Dec 27, 2025

Acura of Berlin responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

December 13, 2025

Dealership Rating
Employee Rating

The Acura dealership was great however Ellen Rob and Emma were extremely kind and I appreciate the advice and help they gave me Jonathan was okay but the others were very helpful and went out of their way to More

by CKESHIA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emma Ibbitson , Rob and Ellen are really awesome people who care about their clients they were extremely kind to me and made sure I was taken care of

Dec 14, 2025

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

December 10, 2025

Dealership Rating
Employee Rating

Okay ? ? Okay ?? Very nice people .Very friendly service. They are doing a good job More

by Barszczfamily
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Dec 11, 2025

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

December 05, 2025

Dealership Rating
Employee Rating

Excellent service, taking well car for customers needs. Staffs are very nice and friendly, would answer all questions you have. Service department is very clean and well maintained. More

by denchuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Rachel Cutler

Dec 05, 2025

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

December 04, 2025

Dealership Rating
Employee Rating

Easy to make convenient appointment for recall work. Completed the repair in less time than what they said it would take More

by jprovost2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Rachel Cutler

Dec 05, 2025

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

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