Jonathan Roath

Jonathan did an amazing job of correcting an issue I was having with the infotainment center needing an update on a brand new car. He spent several days fixing the problem and he kept me informed of the pro having with the infotainment center needing an update on a brand new car. He spent several days fixing the problem and he kept me informed of the progress each day. Jonathan knows what customer service is all about and shows that professionalism to everyone. More

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Everyone, especially Johnathan Roath, are simply amazing ! Above and beyond ! And coming from a Acura family (my family member ,owns Acura Of Auburn) great dealerships, both of these places ! ! Above and beyond ! And coming from a Acura family (my family member ,owns Acura Of Auburn) great dealerships, both of these places ! More

by edflemke Verified Customer Verified Customer

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Always treat me well & never suggest unnecessary work to be done Feel work performed well be done Feel work performed well More

by MELODYLOV Verified Customer Verified Customer

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Jonathan made everything smooth and easy. They provided a welcoming environment Nice, quick, precise, and knowledgeable They provided a welcoming environment Nice, quick, precise, and knowledgeable More

by Yamaly.rosado Verified Customer Verified Customer

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The Acura dealership was great however Ellen Rob and Emma were extremely kind and I appreciate the advice and help they gave me Jonathan was okay but the others were very helpful and went out of their way to were extremely kind and I appreciate the advice and help they gave me Jonathan was okay but the others were very helpful and went out of their way to make sure I was satisfied they're the reason why I'm coming back again More

by CKESHIA99 Verified Customer Verified Customer

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Okay ? ? Okay ?? Very nice people .Very friendly service. They are doing a good job ? Okay ?? Very nice people .Very friendly service. They are doing a good job More

by Barszczfamily Verified Customer Verified Customer

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Excellent service, taking well car for customers needs. Staffs are very nice and friendly, would answer all questions you have. Service department is very clean and well maintained. Staffs are very nice and friendly, would answer all questions you have. Service department is very clean and well maintained. More

by denchuong Verified Customer Verified Customer

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Easy to make convenient appointment for recall work. Completed the repair in less time than what they said it would take Completed the repair in less time than what they said it would take More

by jprovost2 Verified Customer Verified Customer

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Jonathan goes out of his way to make sure the experience is great. Great experience is great. Great experience More

by W.WYCKOFF Verified Customer Verified Customer

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Service personnel at Acura Berlin was very professional. He explained what was going to be done to vehicle and estimated cost, which turned out to be lower in cost than had expected. I was over joyed with t He explained what was going to be done to vehicle and estimated cost, which turned out to be lower in cost than had expected. I was over joyed with the results. My car feels great to drive. Thank you Acura of Berlin! More

by Tanishadryden Verified Customer Verified Customer

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