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Jonathan Roath
Jonathan Roath at Acura of Berlin
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Jonathan Roath | Page 2

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

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4.8
25 Reviews

Dealership Experience

6 mos

Industry Experience

17 yrs, 10 mos

Languages Spoken

English English

4.8

25 Reviews

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25 Reviews of Jonathan Roath

April 03, 2024

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Employee Rating

Very professional and quality service. Nice and clean. Quality service, professional approach and great customer service. More

by edson
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

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Apr 03, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

March 31, 2024

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Grate service, friendly people. I love it excellent service. friendly employees. I like the fact that the service does not try to make money from you by forcing you to do many thing More

by myhailomm
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

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Mar 31, 2024

Acura of Berlin responded

Thank you for your business and this review. We're happy to hear Jonathan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Diaz General Manager 860-829-3787

Mar 31, 2024

myhailomm responded

I love this place

March 23, 2024

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Employee Rating

My previous interaction with the service dept did not go well and Jonathan worked hard to make things right and make me comfortable coming back for service More

by Customer
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

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Mar 25, 2024

Acura of Berlin responded

Thank you so much for your excellent review! We are so glad that Jonathan had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura of Berlin to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Diaz General Manager 860-829-3787

March 05, 2024

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Everyone was professional and courteous and met the needs of the car to my satisfaction More

by Lonniebooker43
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

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Mar 06, 2024

Acura of Berlin responded

Lonnie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eric Diaz General Manager 860-829-3787

March 05, 2024

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Employee Rating

Always a pleasure everybody is very nice and efficient Easy to schedule pleasant to work with More

by Aimee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

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Mar 06, 2024

Acura of Berlin responded

Aimee, Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

March 02, 2024

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Very clear about the car, thorough maintenance service Prompt contact and fair and honorable Respectful More

by ronald.kiener
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

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Mar 03, 2024

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Ronald, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

February 03, 2024

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Jon was very polite helpful and quick He made sure to take care of ever More

by erald55
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

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Feb 05, 2024

Acura of Berlin responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jon and our team, and we look forward to working with you again. Eric Diaz General Manager 860-829-3787

February 03, 2024

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Always a great experience. Everyone is great. Matthew at the check out desk is just wonderful! More

by Lindamunson5
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

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Feb 05, 2024

Acura of Berlin responded

Linda, Thank you for your very kind review. Matthew, Jonathan, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Acura of Berlin. Eric Diaz General Manager 860-829-3787

Feb 02, 2024

Lindamunson5 responded

Everyone is wonderful at this dealership. Matthew at the check out desk is one of the nicest and most pleasant people I know!

January 31, 2024

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Employee Rating

Excellent The service is that good I don't mind driving from New haven It's worth it More

by NAKIA.DAWSON
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

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Jan 31, 2024

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

January 29, 2024

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Employee Rating

Prompt, friendly, and reasonable. Everyone was nice and attentive. I always have a good experience. More

by Abdulwhartonsaddler
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

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Jan 29, 2024

Acura of Berlin responded

Abdul, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, Jonathan and our team look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

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