Jonathan Roath
Jonathan Roath at Acura of Berlin

Jonathan Roath | Page 2

Service Advisor

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

Contact Me
4.8
139 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

19 yrs, 9 mos

Languages Spoken

English English

4.8

139 Reviews

Write a Review

139 Reviews of Jonathan Roath

December 13, 2025

Dealership Rating
Employee Rating

The Acura dealership was great however Ellen Rob and Emma were extremely kind and I appreciate the advice and help they gave me Jonathan was okay but the others were very helpful and went out of their way to More

by CKESHIA99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emma Ibbitson, Rob and Ellen are really awesome people who care about their clients they were extremely kind to me and made sure I was taken care of

Dec 14, 2025

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

December 10, 2025

Dealership Rating
Employee Rating

Okay ? ? Okay ?? Very nice people .Very friendly service. They are doing a good job More

by Barszczfamily
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Dec 11, 2025

Acura of Berlin responded

Thanks for sharing about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

December 05, 2025

Dealership Rating
Employee Rating

Excellent service, taking well car for customers needs. Staffs are very nice and friendly, would answer all questions you have. Service department is very clean and well maintained. More

by denchuong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Rachel Cutler

Dec 05, 2025

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

December 04, 2025

Dealership Rating
Employee Rating

Easy to make convenient appointment for recall work. Completed the repair in less time than what they said it would take More

by jprovost2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis, Rachel Cutler

Dec 05, 2025

Acura of Berlin responded

Thank you for choosing Acura of Berlin. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Eric Diaz General Manager 860-829-3787

November 28, 2025

Dealership Rating
Employee Rating

Jonathan goes out of his way to make sure the experience is great. Great experience More

by W.WYCKOFF
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Nov 28, 2025

Acura of Berlin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eric Diaz General Manager 860-829-3787

November 23, 2025

Dealership Rating
Employee Rating

Service personnel at Acura Berlin was very professional. He explained what was going to be done to vehicle and estimated cost, which turned out to be lower in cost than had expected. I was over joyed with t More

by Tanishadryden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anaia Oquendo , Anaia Oquendo

Nov 24, 2025

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

November 15, 2025

Dealership Rating
Employee Rating

Jonathan was very helpful and clearly explained everything that needed to be fixed with the car More

by Anna.legere2010
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Nov 15, 2025

Acura of Berlin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

November 13, 2025

Dealership Rating
Employee Rating

Brandon is wonderful! In order to secure my dream car, he so generously gave a detailed outline of what my next steps should be. Witnessing his support both from and for More

by Sandra_derose
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Pompei, Matthew Roy, Brandon Hines , Christian Rich, Tom Suchojad

Nov 13, 2025

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manager 860-829-3787

November 03, 2025

Dealership Rating
Employee Rating

Jonathan was very helpful . Explained in details what needs to be done for my car. More

by aradzhabova2
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Nov 03, 2025

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

November 03, 2025

Dealership Rating
Employee Rating

Johnathan went above and beyond to help me with my Acura MDX! He provided excellent customer service from start to finish, making sure everything was handled smoothly. He also arranged a loaner vehicle for More

by 41angdjones
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Roath

Nov 03, 2025

Acura of Berlin responded

Thanks for sharing your thoughts about your experience with Acura of Berlin. We appreciate your business and hope to see you again soon! Eric Diaz General Manager 860-829-3787

Nov 03, 2025

41angdjones responded

Excellent customer service! Johnathan was helpful, knowledgeable, and made sure I left completely satisfied with my experience.

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