Jonathan Stein | Page 18

The recall fixed went well they shuttle me back to work then pick me back up everything was great. John was an absolute Joy he handled me with great customer service I am very very satisfied thank you then pick me back up everything was great. John was an absolute Joy he handled me with great customer service I am very very satisfied thank you More

by LOCKRUBY62 Verified Customer Verified Customer

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Friendly at the service department, they’re always quick, efficient & done well. Since purchasing my vehicle, this is the only dealership I take it to! efficient & done well. Since purchasing my vehicle, this is the only dealership I take it to! More

by AYKX Verified Customer Verified Customer

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Good clean accurate and conscientious. I would use them again. Plain to get all repairs done there I would use them again. Plain to get all repairs done there More

by KIMMERS1713 Verified Customer Verified Customer

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Easy to work with, fair prices, willing to work with you to keep your car updated and your budget intact. I've been going to Russ Darrow for 5 years and it's been a good experience. to keep your car updated and your budget intact. I've been going to Russ Darrow for 5 years and it's been a good experience. More

by BBurke2284 Verified Customer Verified Customer

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Customer service is great. They completed the work as promised on time and for the cost quoted. They completed the work as promised on time and for the cost quoted. More

by acbaker Verified Customer Verified Customer

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Always great service. Jon Stein our service manager always does a great job. As do the techs. Jon Stein our service manager always does a great job. As do the techs. More

by mjdriscoll07 Verified Customer Verified Customer

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The customer service was very good and were able to answer my questions they service my car at timely manor. I appreciate all the work answer my questions they service my car at timely manor. I appreciate all the work More

by roseuzzi Verified Customer Verified Customer

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Has R. Darrow EVER replaced shocks before? Obviously, yes. Therefore they should be able to quote a near exact price. Instead my price was $90 over the quot Darrow EVER replaced shocks before? Obviously, yes. Therefore they should be able to quote a near exact price. Instead my price was $90 over the quote which was given. Also, the price was so astronomical, that I believe I will now go to a small garage I know of, which will perform the work needed at (probably) 3/4 of the price Darrow would charge. More

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Very kind,courteous,and quick service. My sales rep Lisa was also kind and courteous. Very willing to work with me and my needs. My sales rep Lisa was also kind and courteous. Very willing to work with me and my needs. More

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My car was serviced under the estimated time. The waiting room was clean and comfortable with coffee and a snack offered. Only improvement would be hot chocolate. My car was washed and I was o The waiting room was clean and comfortable with coffee and a snack offered. Only improvement would be hot chocolate. My car was washed and I was on my way after the service rep.explained the report and answered my questions. More

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