Service was great and professional as usual.
Communication was clear, and the experience overall was smooth.
Communication was clear, and the experience overall was smooth.
More
by AB311
Verified Customer
Verified Customer
Service Price Transparency
Great service, great attitudes, in and out and a nice
clean car! I have been happy for 12 years with Crest Volvo.
clean car! I have been happy for 12 years with Crest Volvo.
More
by DeanV
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2025 -
Crest Volvo Cars responded
Thank you for your wonderful feedback! We're thrilled to hear that you’ve had such a positive experience with us for the past 12 years. Providing great service, maintaining a clean car, and ensuring a smooth experience are all things we strive for, and we're so glad we've been able to meet your expectations. We truly appreciate your continued trust in us and look forward to serving you for many more years to come!
Identified and addressed the issue quickly while
providing great service. Overall very happy with the dealership
providing great service. Overall very happy with the dealership
More
by DAVID_A_HARRIS
Verified Customer
Verified Customer
Service Price Transparency
May 01, 2025 -
Crest Volvo Cars responded
Thank you for sharing your experience! We're glad to hear that we were able to quickly identify and address the issue while providing great service. Your satisfaction is our priority, and we truly appreciate your positive feedback. We look forward to serving you again in the future!
Jordan is awesome best service advisor.
Always so professional and friendly. Explains what is needed
Always so professional and friendly. Explains what is needed
More
by NEWHEALTH21
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful feedback! We're thrilled to hear that Jordan continues to provide such professional, friendly, and informative service. It’s great to know you feel confident and well taken care of during your visits—he truly is a valued part of our team. We appreciate you taking the time to share your experience!
We have had 3 Volvos and have been very pleased and
especially love our service coordinator, Jordan Farmer
especially love our service coordinator, Jordan Farmer
More
by janlinderjones
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2025 -
Crest Volvo Cars responded
Thank you for your continued loyalty and for sharing such kind words! It’s wonderful to hear that you’ve had great experiences with your Volvos and that Jordan Farmer has made a lasting impression as your service coordinator. We’re thrilled to know he’s provided the level of care and support you value—we’ll be sure to pass along your appreciation to him.
Always quick, simple, and easy.
Great staff all around, from service to sales. Everyone is helpful and kind.
Great staff all around, from service to sales. Everyone is helpful and kind.
More
by Madoku
Service Price Transparency
Apr 23, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful review! We're so glad to hear that your experience was quick, simple, and easy. It's great to know that our team, from service to sales, provided helpful and kind assistance. We truly appreciate your feedback!
Jordan was great.
He listened to my concerns and ordered software to update the problems I was having with my Volvo.
He listened to my concerns and ordered software to update the problems I was having with my Volvo.
More
by JANEHENTZLER1
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Crest Volvo Cars responded
Thank you for sharing your experience! We're so glad to hear that Jordan took the time to listen to your concerns and took proactive steps to address the issues with your Volvo. It's great to know that he was able to help get everything sorted for you. We appreciate your feedback and look forward to assisting you again in the future!
The only thing that gives me the inclination to leave a 4
star, instead of a 5 star, is the failure of the online reservation system to make the reservation I thought I had for an 8:15 am appointment. The en
star, instead of a 5 star, is the failure of the online reservation system to make the reservation I thought I had for an 8:15 am appointment. The entry didn't go through to Crest, even though there was nothing left to do on my part. Consequently, when I arrived, there was no reservation, and I had to go to the back of the queue, resulting in a 3 hour wait for minor routine maintenance.
More
by Scottf79
Verified Customer
Verified Customer
Service Price Transparency
Apr 21, 2025 -
Crest Volvo Cars responded
Thank you for taking the time to share your experience. We’re glad to hear that everything went well with your visit overall, but we understand how frustrating it must have been to arrive expecting a scheduled appointment, only to face an unexpected delay. Your comments about the online reservation system are incredibly helpful, and we’ll be sure to share this feedback with our team to ensure a smoother scheduling process moving forward. We appreciate your patience and understanding, and we hope to deliver a true 5-star experience during your next visit.
Excellent service by Crest Volvo and Jordan Farmer.
Jordan is the best! I really appreciate it!
Jordan is the best! I really appreciate it!
More
by ROBERT.FALATI
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Crest Volvo Cars responded
Thank you for the kind words! We're thrilled to hear that you received excellent service from our team and that Jordan Farmer made such a positive impression. It's wonderful to know he provided the level of care and attention you appreciated. We’ll be sure to pass along your praise—comments like yours mean a lot to us!
As always Jordan is the best!
Consistent, kind, under promises and always over delivers! Thank you!
Consistent, kind, under promises and always over delivers! Thank you!
More
by LISA.BASSETT0
Verified Customer
Verified Customer
Service Price Transparency
Apr 22, 2025 -
Crest Volvo Cars responded
Thank you for taking the time to share your experience! We're so glad to hear that Jordan continues to impress with his kindness, consistency, and commitment to going above and beyond. It's great to know you can count on him to deliver exceptional service every time. We truly appreciate your continued support!