Jordan Farmer
Jordan Farmer at Crest Volvo Cars
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Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
135 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

21 yrs, 5 mos

Languages Spoken

English English

5.0

135 Reviews

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135 Reviews of Jordan Farmer

May 01, 2025

Dealership Rating
Employee Rating

Service was great and professional as usual. Communication was clear, and the experience overall was smooth. More

by AB311
Service Price Transparency
Service Time
Recommend Dealer
Yes

April 30, 2025

Dealership Rating
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Great service, great attitudes, in and out and a nice clean car! I have been happy for 12 years with Crest Volvo. More

by DeanV
Service Price Transparency
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Recommend Dealer
Yes
May 01, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear that you’ve had such a positive experience with us for the past 12 years. Providing great service, maintaining a clean car, and ensuring a smooth experience are all things we strive for, and we're so glad we've been able to meet your expectations. We truly appreciate your continued trust in us and look forward to serving you for many more years to come!

April 30, 2025

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Identified and addressed the issue quickly while providing great service. Overall very happy with the dealership More

by DAVID_A_HARRIS
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Recommend Dealer
Yes
May 01, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're glad to hear that we were able to quickly identify and address the issue while providing great service. Your satisfaction is our priority, and we truly appreciate your positive feedback. We look forward to serving you again in the future!

April 24, 2025

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Jordan is awesome best service advisor. Always so professional and friendly. Explains what is needed More

by NEWHEALTH21
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Recommend Dealer
Yes
Apr 25, 2025

Crest Volvo Cars responded

Thank you for the wonderful feedback! We're thrilled to hear that Jordan continues to provide such professional, friendly, and informative service. It’s great to know you feel confident and well taken care of during your visits—he truly is a valued part of our team. We appreciate you taking the time to share your experience!

April 24, 2025

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We have had 3 Volvos and have been very pleased and especially love our service coordinator, Jordan Farmer More

by janlinderjones
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Recommend Dealer
Yes
Apr 25, 2025

Crest Volvo Cars responded

Thank you for your continued loyalty and for sharing such kind words! It’s wonderful to hear that you’ve had great experiences with your Volvos and that Jordan Farmer has made a lasting impression as your service coordinator. We’re thrilled to know he’s provided the level of care and support you value—we’ll be sure to pass along your appreciation to him.

April 22, 2025

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Always quick, simple, and easy. Great staff all around, from service to sales. Everyone is helpful and kind. More

by Madoku
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Recommend Dealer
Yes
Apr 23, 2025

Crest Volvo Cars responded

Thank you for the wonderful review! We're so glad to hear that your experience was quick, simple, and easy. It's great to know that our team, from service to sales, provided helpful and kind assistance. We truly appreciate your feedback!

April 19, 2025

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Jordan was great. He listened to my concerns and ordered software to update the problems I was having with my Volvo. More

by JANEHENTZLER1
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Recommend Dealer
Yes
Apr 22, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so glad to hear that Jordan took the time to listen to your concerns and took proactive steps to address the issues with your Volvo. It's great to know that he was able to help get everything sorted for you. We appreciate your feedback and look forward to assisting you again in the future!

April 18, 2025

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The only thing that gives me the inclination to leave a 4 star, instead of a 5 star, is the failure of the online reservation system to make the reservation I thought I had for an 8:15 am appointment. The en More

by Scottf79
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your experience. We’re glad to hear that everything went well with your visit overall, but we understand how frustrating it must have been to arrive expecting a scheduled appointment, only to face an unexpected delay. Your comments about the online reservation system are incredibly helpful, and we’ll be sure to share this feedback with our team to ensure a smoother scheduling process moving forward. We appreciate your patience and understanding, and we hope to deliver a true 5-star experience during your next visit.

April 18, 2025

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Excellent service by Crest Volvo and Jordan Farmer. Jordan is the best! I really appreciate it! More

by ROBERT.FALATI
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2025

Crest Volvo Cars responded

Thank you for the kind words! We're thrilled to hear that you received excellent service from our team and that Jordan Farmer made such a positive impression. It's wonderful to know he provided the level of care and attention you appreciated. We’ll be sure to pass along your praise—comments like yours mean a lot to us!

April 18, 2025

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As always Jordan is the best! Consistent, kind, under promises and always over delivers! Thank you! More

by LISA.BASSETT0
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Recommend Dealer
Yes
Apr 22, 2025

Crest Volvo Cars responded

Thank you for taking the time to share your experience! We're so glad to hear that Jordan continues to impress with his kindness, consistency, and commitment to going above and beyond. It's great to know you can count on him to deliver exceptional service every time. We truly appreciate your continued support!

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