Jordan Farmer
Jordan Farmer at Crest Volvo Cars

Jordan Farmer

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
177 Reviews

Dealership Experience

8 yrs, 1 mo

Industry Experience

21 yrs, 7 mos

Languages Spoken

English English

5.0

177 Reviews

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177 Reviews of Jordan Farmer

June 27, 2025

Dealership Rating
Employee Rating

Excellent service. Great work. Kept me updated about the service progress. The car was cleaned as delivered. More

by Sakthi
Service Price Transparency
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Recommend Dealer
Yes

June 27, 2025

Dealership Rating
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Jordan always take good care of my car , I recommend my friends & family to come to your dealership and the service center . Thank you More

by ANJUMMALIK07
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Recommend Dealer
Yes

June 27, 2025

Dealership Rating
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Jordan couldn’t fix the issue on the phone, so he had the car towed in. Had to wait a day due to heavy load in the shop, but then fixed with a software download. Car back, cleaned and washed as well. Well do More

by DBRICH1
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Recommend Dealer
Yes

June 26, 2025

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Service I paid for WAS NOT COMPLETED. This is unethical and absolutely UNACCEPTABLE. UNACCEPTABLE unacceptable More

by MADZMURA
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Recommend Dealer
No

June 25, 2025

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Service associate was great no complaints. Jordan provided quick and easy results in a reasonable time frame More

by EB
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Recommend Dealer
Yes
Jun 26, 2025

Crest Volvo Cars responded

Thank you for the feedback! We're glad to hear your service experience went smoothly and that Jordan provided efficient and timely assistance. It's great to know everything met your expectations—we appreciate you choosing us and look forward to helping again in the future!

June 22, 2025

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Crest Volvo’s service is fantastic, organized, friendly and punctual, I recommend them for your service needs. More

by CHRISTIAN.A.BRAND
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Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Nash Abir

Jun 23, 2025

Crest Volvo Cars responded

Thank you for the amazing feedback, Christian! We're thrilled to hear you had a fantastic experience with our service team. Your recommendation means a lot to us, and we look forward to continuing to provide top-notch service for all your needs.

June 21, 2025

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Employee Rating

Always bring my XC60 to Crest Volvo for service. Jordan Farmer does a great job. He’s takes time to explain issues in a way that I understand…and answers all my questions. More

by XC60 owner
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 23, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Jordan. It's our goal to provide clear communication and top-notch service for your XC60. We appreciate your loyalty and look forward to seeing you again!

June 20, 2025

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Employee Rating

Jordan was great! He was courteous and kept me informed. I appreciated the way he handled the entire visit from start to finish. More

by Kathy
Recommend Dealer
Yes
Jun 23, 2025

Crest Volvo Cars responded

Thank you, Kathy! We're thrilled to hear about your positive experience with Jordan. Providing excellent service is our priority, and it’s great to know he made your visit enjoyable. We look forward to welcoming you back!

June 18, 2025

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Employee Rating

Very good, very good, very good, Very good, very good, very good, I mean Really More

by THERESA20
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Ricardo Riojas

Jun 19, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear you had such a great experience. Your enthusiasm truly makes our day!

June 16, 2025

Dealership Rating
Employee Rating

I would've given ya'll at 5 star but the seat behind me, drive was full of what looked like dog hair, someone didn't do a good job cleaning the loaner. but otherwise everything was good. More

by ANNA.LOPEZ
Recommend Dealer
Yes
Jun 18, 2025

Crest Volvo Cars responded

Thank you for sharing your feedback, Anna. We appreciate your understanding and are glad to hear that your overall experience was positive. We strive for excellence in every aspect of our service, including cleanliness. Your comments regarding the loaner vehicle have been noted, and we will address this with our team to ensure improvements are made. We look forward to serving you again!

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