Jordan Farmer
Jordan Farmer at Crest Volvo Cars

Jordan Farmer | Page 4

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
290 Reviews

Dealership Experience

8 yrs, 11 mos

Industry Experience

22 yrs, 5 mos

Languages Spoken

English English

4.9

290 Reviews

Write a Review

290 Reviews of Jordan Farmer

March 14, 2026

Dealership Rating
Employee Rating

Brought car in for brake job. 3 trips later, car is making brake noise that dealership has been unable to correct. Picked it up on 3-13 after I was told it was fixed, today 3-1 More

by sammycl11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 20, 2026

Crest Volvo Cars responded

We take your feedback seriously and understand your frustration. Your patience throughout this process is truly appreciated. Please contact our Service Director, Jeremi Chapman, at Jchapman@vtaig.com so we can work together to find a resolution.

Mar 20, 2026

sammycl11 responded

It’s been resolved after 3 trips to the dealership as i stated before.

March 13, 2026

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Employee Rating

Service was great! Jordan handled my service in a top notch fashion. I'm pleased. More

by reconss2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your outstanding experience with us! Your feedback about receiving excellent service means the world to us at Crest Volvo Cars. We're thrilled that our team member provided you with such exceptional care and handled everything in a professional manner. Your satisfaction is our top priority, and knowing that you're pleased with the quality of service you received truly makes our day. We look forward to continuing to serve you with the same level of excellence in the future.

March 12, 2026

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Employee Rating

Thank you for providing a loaner vehicle, that also meets the model of what I drive. Good communication and explanation of what is happening. Prompt service. Friendly staff! Jordan does a great job of taki More

by COACH_MIKE2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2026

Crest Volvo Cars responded

We are thrilled to hear about your wonderful experience with our service team. Your feedback about receiving a matching loaner vehicle and clear communication throughout the process means so much to us. We take pride in providing prompt service and maintaining open dialogue with our customers about their vehicle's care. It's fantastic to know that our team member provided exceptional service and made you feel well taken care of. Your kind words about our staff's friendly approach truly brighten our day. Thank you for taking the time to share your positive experience.

March 12, 2026

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The Dealership provides excellent service and has attentive and courteous employees who reduce the stress out of car repairs. More

by JDOLIVER44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher, Mark Morgello

Mar 17, 2026

Crest Volvo Cars responded

We are delighted to hear about your positive experience with our service team. Your recognition of our staff's attentive and courteous approach means a great deal to us. We understand how important it is to make vehicle maintenance as smooth and stress-free as possible, and we're thrilled that our team was able to deliver that level of care for you. Your feedback reinforces our commitment to providing exceptional service while ensuring every customer feels valued and supported throughout their visit.

March 03, 2026

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Employee Rating

After not having a service advisor for a while. I called in to express my concerns and Jordan stated no worries I can be your service advisor from now on. He got me all taken care of with an oil ch More

by CYOUNGER2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Crest Volvo Cars responded

We are overjoyed to hear about your positive experience with our service team. It sounds like Jordan stepped up wonderfully to become your dedicated service advisor and ensured you received excellent care. We're delighted that both your oil change service and detail work met your expectations. Your satisfaction means everything to us, and we're thrilled that our team could address your concerns and provide you with the quality service you deserve. Thank you for taking the time to share your experience.

March 03, 2026

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Employee Rating

Nice process , fast and love the loaner. No waiting or hassle. My car was super clean when I got it back. More

by MINNIER88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2026

Crest Volvo Cars responded

We are delighted to hear about your positive experience with our service process. It's wonderful to know that everything moved smoothly and efficiently for you without any unnecessary delays. We're particularly pleased that the loaner vehicle met your expectations and that you found your car in excellent condition upon pickup. Your feedback about the streamlined experience reinforces our commitment to providing hassle-free service. We truly value customers like you who take the time to share their experiences.

February 28, 2026

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Employee Rating

Great service at the Volvo dealership. The team member was very knowledgeable and helpful. Thank you. More

by leyoungblood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 03, 2026

Crest Volvo Cars responded

We are ecstatic to hear about your positive experience with our team. It's wonderful to know that our staff member provided you with knowledgeable assistance and helpful service throughout your visit. Your feedback means a great deal to us and reinforces our commitment to delivering exceptional customer care. We truly value your trust in our dealership and look forward to continuing to serve you with the same level of excellence in the future.

February 22, 2026

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Employee Rating

Very timely, predictable and a goof service experience. Waiting lounge was well equipped and comfortable. More

by akalra2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Crest Volvo Cars responded

We are thrilled to hear about your positive experience with our service team. Your feedback about our timely and reliable service means a great deal to us. We're especially pleased that you found our waiting area comfortable and well-appointed during your visit. At Crest Volvo Cars, we strive to make every aspect of your service experience as smooth and pleasant as possible. Thank you for choosing us and for sharing your thoughts about the quality of care you received.

February 21, 2026

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Employee Rating

Transparent with expectations and timeframes. Very friendly and engaging staff and customer service met expectations More

by CTRMEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Crest Volvo Cars responded

We are utterly delighted to hear about your positive experience with our team. Your feedback about our transparency regarding expectations and timing truly means a lot to us. We work hard to ensure our customers know exactly what to expect throughout their experience with us. It's wonderful to know that our staff's friendly and engaging approach made a difference and that we were able to meet your service expectations. Thank you for taking the time to share your experience with us.

February 21, 2026

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Employee Rating

Great service. Polite, explained everything thoroughly, trustworthy excellent service. Car runs great and I’m super pleased. More

by vbmehlman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

Crest Volvo Cars responded

We are honored to hear about your outstanding experience with our team. Your kind words about receiving thorough explanations and trustworthy service truly mean the world to us. Knowing that you found our staff to be courteous and that your vehicle is performing excellently brings us great joy. We're thrilled that you're completely satisfied with the service you received, and we look forward to continuing to provide you with the same level of exceptional care in the future.

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