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Jordan Printz
Jordan Printz at Toyota of Scranton
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Jordan Printz | Page 4

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
120 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

4.8

120 Reviews

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120 Reviews of Jordan Printz

October 12, 2022

Dealership Rating
Employee Rating

YOU HAD WHAT I WAS LOOKING FOR - A TACOMA WITH ACCESS DOOR =NO ONE ELSE DID =SO I BOUGHT THE ONE YOU HAD !!NOW I HAVE A NEW TRUCK!!! THANK YOU!!! PAID CASH WITH CHECK =NO PROBLEM AND THEY DELIVERED IT More

by JRS109FA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti

Helpful
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Oct 13, 2022

Toyota of Scranton responded

JRS109FA, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience

October 11, 2022

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Employee Rating

Too early to comment. Awaiting frame replacement. Will follow up afterwards. Will definitely refinance shortly at substantially lower rate than Toyota credit. I don't have More

by MRGERSH
Recommend Dealer
Yes

Other Employees Tagged: Michael Reilly

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Oct 12, 2022

Toyota of Scranton responded

MRGERSH, Thank you for purchasing your vehicle at our dealership. We appreciate your business Thank you for your feedback...it is appreciated. Take care, Mary Jo Preno Vice President of Guest Experience

September 29, 2022

Dealership Rating
Employee Rating

Everyone was very sensitive and helpful. got us what we wantedadgavegreat instructions. We will be back and make great recomedatiins More

by NENE45
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Doug Stahl, Joe Mercado Jr, Corey Boynton, Pat Gallagher, Ryan Cali , Chris Wagner

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Sep 29, 2022

Toyota of Scranton responded

NENE45, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

September 28, 2022

Dealership Rating
Employee Rating

Good service, Had no problems, was very oriented towards my needs. Thank You Glenn Cleveland More

by GLENN486
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti

Helpful
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Sep 29, 2022

Toyota of Scranton responded

Hello GLENN486, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

September 13, 2022

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Employee Rating

They made buying a brand new car so easy! We could not test drive our car because it was bring built and we love it! More

by SWINGFLEAETTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Sep 14, 2022

Toyota of Scranton responded

SWINGFLEAETTE, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

September 10, 2022

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Employee Rating

We nt there with a service engine message on they found the problem but didn't have part waiting almost 2 weeks for part still no call More

by MJJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Sep 13, 2022

Toyota of Scranton responded

Martin, We understand it is frustrating when waiting for the parts to arrive at the dealership. We just checked and they are not here as of today. You will receive a phone call when all the parts are at the dealership so we can complete the repairs. Thank you for letting us know about your situation. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience 570.702.8776

August 30, 2022

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Employee Rating

Toyota of Scranton is the premier dealership in our area. There is no need to look elsewhere. Kudos to the team of Joe Gatto, Jordan Printz and Ryan Cali. Their professionalism and dedication to customer More

by JOE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Cali , Joseph Gatto

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Aug 30, 2022

Toyota of Scranton responded

Hi Joe, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are happy to know your experience with Joe, Jordan and Ryan went well. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

August 30, 2022

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Employee Rating

I purchased a Tacoma that was a prior lease vehicle. The previous owner installed the incorrect sized tires. I told my salesman Jordan Printz of the discrepancy. He informed me that the dealership wi More

by JOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Turano

Helpful
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Aug 30, 2022

Toyota of Scranton responded

Hi Joe, Thank you for taking the time to let us know about your recent situation with your vehicle and the tires. We understand mistakes will happen and our goal is to resolve any problem quickly. We are delighted this situation went well and you now have what you need. That is the most important part. We are also happy to know both Jordan and Benjamin were very accommodating. Thanks for sharing those details. We value you as our customer and value your business. Thank you, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

July 28, 2022

Dealership Rating
Employee Rating

Very good service they give to me we are very happy thanks for dealership’s fo More

by SONU.NIJJER1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Helpful
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Jul 29, 2022

Toyota of Scranton responded

Hello Sonu, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

July 26, 2022

Dealership Rating
Employee Rating

We have purchased 9 Toyotas from this dealership and have always been very happy with them More

by GKH7867
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin, Marco Valenti

Helpful
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Jul 26, 2022

Toyota of Scranton responded

GKH7867, Thank you for your loyalty to our dealership and to the brand. We all appreciate you taking the time to let us know about your experience. We strive to provide an exceptional guest experience and we are so happy you are pleased. We make every effort to accommodate our guests' needs. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

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