Jordan Printz | Page 5

Toyota of Scranton responded

XOBETTYBOOP, Thank you for taking the time to share your positive feedback about your experience at Toyota of Scranton. We greatly appreciate your kind words and are thrilled to hear that Joe provided you with exceptional service during your visit. At Toyota of Scranton, we strive to ensure that our customers have a smooth and enjoyable car-buying experience, and we are delighted that Joe played a significant role in making your sale more efficient and pleasant. We will make sure to pass along your compliments to Joe and recognize his outstanding efforts. Customer satisfaction is our top priority, and feedback like yours motivates us to continue delivering excellent service to all our valued customers. Should you have any further questions or require assistance in the future, please do not hesitate to reach out to us. Once again, thank you for choosing Toyota of Scranton. We appreciate your business and look forward to serving you in the future. Best regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

RICK@HYDROHEAVEN.COM Thank you so much for taking the time to share your fantastic five-star review of your experience at Toyota of Scranton! We greatly appreciate your kind words and are thrilled to hear that you had a great experience with us. We pride ourselves on excellent communication throughout the entire car-buying process, and we're delighted to know that our efforts were appreciated. Keeping our promises is a top priority for us, and we're glad to hear that we honored all commitments made during your visit. Your loyalty means the world to us, and we're grateful for your decision to be a future customer. We can't wait to assist you with any of your automotive needs whenever you choose to return to our dealership. Once again, thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future! Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

RZIEG727, Thank you for taking the time to share your positive feedback about your experience with Toyota of Scranton! We're thrilled to hear that you've had a pleasure working with us and that we have consistently provided you with excellent customer service and care throughout your four vehicle purchases. We greatly value your loyalty and appreciate your recommendation of Toyota of Scranton to others. Your trust in our dealership means a lot to us, and we're glad that we have been able to meet your expectations consistently. We are committed to maintaining our high standards and ensuring that every customer has a positive experience with us. If there's anything else we can do to further enhance your satisfaction or if you have any suggestions, please don't hesitate to reach out. Thank you again for choosing Toyota of Scranton as your preferred dealership. We look forward to serving you in the future and continuing to provide you with exceptional service. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

JKUHAR955, Thank you for sharing your fantastic 5-star sales review of your experience at Toyota of Scranton! We're thrilled to hear that Ahmad provided you with excellent service. It's wonderful to know that he was courteous and took the time to explain everything clearly to you. At Toyota of Scranton, we strive to ensure that our customers have a positive and informative car-buying experience, and we're delighted that Armond delivered on that promise. We'll make sure to pass along your kind words to him and our sales team. We appreciate your recommendation and if there's anything else we can do for you, please don't hesitate to reach out. We look forward to assisting you with any future automotive needs you may have. Thank you once again for choosing Toyota of Scranton! Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

Hi Rich, Thank you for taking the time to leave us such a wonderful 5-star review. We're thrilled to hear that you had a great experience with us and that you found our service to be thorough and professional. We're delighted to hear that you're enjoying your new Tacoma and we're confident that it will provide you with many years of reliable and enjoyable driving. Our team takes great pride in providing exceptional customer service and we're glad to know that we've met your expectations. We appreciate your business and look forward to serving you in the future. If you have any questions or concerns, please don't hesitate to contact us. Thank you again for choosing Toyota of Scranton and for your kind words. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

MYADELFI04, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working jordan and our sales team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Toyota of Scranton responded

ABC123, It's great to hear that Jordan was able to provide you with a positive car buying experience despite the challenges of being a cash buyer from a different location. It sounds like he was able to assist you in finding the vehicle you were looking for and ultimately get you behind the wheel of a "bada** Tundra." Thank you for taking the time to share your feedback and congratulations on your new purchase! Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

Toyota of Scranton responded

WHITEFANG57, Great to hear that you had a very good experience and that Jordan provided you with excellent service! Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that Jordan was able to assist you in a helpful and courteous manner. We pride ourselves on providing top-notch customer service and we are glad to hear that Jordan was able to meet your expectations. Your recommendation means a lot to us, and we hope to have the pleasure of serving you again in the future. If you have any further feedback or questions, please do not hesitate to reach out. Thank you again for choosing our dealership! Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton mjpreno@tsofs.com

Toyota of Scranton responded

Hello TURNKEY0, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are delighted you enjoyed working with our sales team. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

Toyota of Scranton responded

Hello Nikkole1717, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are thrilled you enjoyed working our sales team. Thank you for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com 570.702.8776