Jordan Printz
Jordan Printz at Toyota of Scranton

Jordan Printz | Page 6

Sales Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

Contact Me
5.0
143 Reviews

Dealership Experience

7 yrs, 2 mos

Industry Experience

7 yrs, 2 mos

5.0

143 Reviews

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143 Reviews of Jordan Printz

December 19, 2022

Dealership Rating
Employee Rating

I feel like the prices were Toyotas going up and the whole purpose is to not have the prices go up especially when they charging almost $400 for the work is to work and you’re charging us I can take my More

by ANTHONYT3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Stephanie McNair, Jammie Marcen , Corey Boynton, Travis Langlois, Kevin Morrow, George Zepherin

Dec 20, 2022

Toyota of Scranton responded

ANTHONYT3RD, Thank you for taking the time to offer your comments regarding your recent service visit. We are concerned and will reach out to you to further discuss. We value you as our customer and appreciate your business. Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

November 11, 2022

Dealership Rating
Employee Rating

Very helpful, no unnecessary delays, honest, transparent about pricing, fair price for both new vehicle and trade-in More

by KEVIN THORNTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Zepherin

Nov 11, 2022

Toyota of Scranton responded

Hi Kevin, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We are thrilled you enjoyed working with our sales team. Thanks for letting us know. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com 570-702-8776

November 05, 2022

Dealership Rating
Employee Rating

Always a pleasure to purchase a new vehicle (11+Toyotas) from Toyota of Scranton, Joe Gatto and his sales team are the best in the business. They are very well versed on all the Toyota Models, are very help More

by MARKDZIEDZIC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas , Matthew Hedden Finance , Joe Gatto Sales

Nov 07, 2022

Toyota of Scranton responded

MARKDZIEDZIC, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. I am delighted to know you enjoy working with Joe Gatto and the entire sales team. Thank you for your favorable comments. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

October 12, 2022

Dealership Rating
Employee Rating

YOU HAD WHAT I WAS LOOKING FOR - A TACOMA WITH ACCESS DOOR =NO ONE ELSE DID =SO I BOUGHT THE ONE YOU HAD !!NOW I HAVE A NEW TRUCK!!! THANK YOU!!! PAID CASH WITH CHECK =NO PROBLEM AND THEY DELIVERED IT More

by JRS109FA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti

Oct 13, 2022

Toyota of Scranton responded

JRS109FA, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience

October 11, 2022

Dealership Rating
Employee Rating

Too early to comment. Awaiting frame replacement. Will follow up afterwards. Will definitely refinance shortly at substantially lower rate than Toyota credit. I don't have More

by MRGERSH
Recommend Dealer
Yes

Other Employees Tagged: Michael Reilly

Oct 12, 2022

Toyota of Scranton responded

MRGERSH, Thank you for purchasing your vehicle at our dealership. We appreciate your business Thank you for your feedback...it is appreciated. Take care, Mary Jo Preno Vice President of Guest Experience

September 29, 2022

Dealership Rating
Employee Rating

Everyone was very sensitive and helpful. got us what we wantedadgavegreat instructions. We will be back and make great recomedatiins More

by NENE45
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Doug Stahl, Pat Gallagher , Corey Boynton, Ryan Cali, Joe Mercado Jr, Chris Wagner

Sep 29, 2022

Toyota of Scranton responded

NENE45, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

September 28, 2022

Dealership Rating
Employee Rating

Good service, Had no problems, was very oriented towards my needs. Thank You Glenn Cleveland More

by GLENN486
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marco Valenti

Sep 29, 2022

Toyota of Scranton responded

Hello GLENN486, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, MARY JO YANUSAUSKAS Vice President Guest Experience Toyota of Scranton mjpreno@tsofs.com

September 13, 2022

Dealership Rating
Employee Rating

They made buying a brand new car so easy! We could not test drive our car because it was bring built and we love it! More

by SWINGFLEAETTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 14, 2022

Toyota of Scranton responded

SWINGFLEAETTE, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Mary Jo Preno VP Customer Experience Toyota of Scranton mjpreno@tsofs.com

September 10, 2022

Dealership Rating
Employee Rating

We nt there with a service engine message on they found the problem but didn't have part waiting almost 2 weeks for part still no call More

by MJJL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2022

Toyota of Scranton responded

Martin, We understand it is frustrating when waiting for the parts to arrive at the dealership. We just checked and they are not here as of today. You will receive a phone call when all the parts are at the dealership so we can complete the repairs. Thank you for letting us know about your situation. We value you as our customer and appreciate your business. Thank you, Mary Jo Preno Vice President of Guest Experience 570.702.8776

August 30, 2022

Dealership Rating
Employee Rating

I purchased a Tacoma that was a prior lease vehicle. The previous owner installed the incorrect sized tires. I told my salesman Jordan Printz of the discrepancy. He informed me that the dealership wi More

by JOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Turano

Aug 30, 2022

Toyota of Scranton responded

Hi Joe, Thank you for taking the time to let us know about your recent situation with your vehicle and the tires. We understand mistakes will happen and our goal is to resolve any problem quickly. We are delighted this situation went well and you now have what you need. That is the most important part. We are also happy to know both Jordan and Benjamin were very accommodating. Thanks for sharing those details. We value you as our customer and value your business. Thank you, Mary Jo Preno Vice President of Guest Experience mjpreno@tsofs.com

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