Jorden Hayes | Page 2

Drove 2 &1/2 hours after negotiating a set “ Price and upon arrival I was hit with the switch and bait . They kept me and my fiancé at the dealership for 2 hours (closing )after saying they are getting t upon arrival I was hit with the switch and bait . They kept me and my fiancé at the dealership for 2 hours (closing )after saying they are getting the paperwork together just to try and get more money from me with a written analysis on how to spend my money . The manager on duty as well as the Finicial advisor both acted like they don’t know who told me I can get the car at the price me and the advisor talked about .Fast forward I see the paperwork and the listing on the paper is 1000 dollars more than the advertised price plus a whole bunch of dealer fees that they won’t waive even if you finance through them . Please beware of their Lee berg protection plan ; it’s 1995 and they add it to every sale . This dealership doesn’t want to sell cars they want your money . If you are looking for transparency and honest dealers with integrity don’t waste your time here . This place displayed pure greed .A car was on the lot for 66 plus days and they wouldn’t budge on the price which is ironic the car is still there now ! More

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This is not a good place to do business lots of hidden fees I purchased a truck for 16500.00 but after all of the hidden dealer fees financed 22100.00 almost 6000.00 in dealer fees no ad ons, the best par fees I purchased a truck for 16500.00 but after all of the hidden dealer fees financed 22100.00 almost 6000.00 in dealer fees no ad ons, the best part the truck has been in service from the second day I bought it sales department will not return any calls very poor management seems like the only person trying to help me is my service advisor Blake who has done a great Job. Sad to say I would never recommend this dealership it only takes a few individuals to bring a company down very disappointed More

by georgewar65 Verified Customer Verified Customer

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Great working with Cory made for a great experience. Excellent atmosphere throughout the entire dealership. Excellent atmosphere throughout the entire dealership. More

by scott@scottdel.com Verified Customer Verified Customer

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Darrin was amazing. He was very knowledgeable and very detailed in explaining everything on our new Grand Cherokee. Hands down I will be back! He’s the man. He was very knowledgeable and very detailed in explaining everything on our new Grand Cherokee. Hands down I will be back! He’s the man. More

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Logan took care of my family and I cannot believe I left the dealership in my dream truck. As a 32 year old, with a family, and a great career path Logan understood what I was looking for and what I enjoyed the dealership in my dream truck. As a 32 year old, with a family, and a great career path Logan understood what I was looking for and what I enjoyed before I did. Logan doesn’t just make you a happy customer but a family member of the great CDJR. So if your looking to get into a vehicle that you will get LIFETIME WARRANTY on and get amazing service from every single employee within the business, I highly recommend you go to this location in Leesburg and ask for Logan. More

by CodieCromwell93 Verified Customer Verified Customer

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Darrin Grant and Jorden Hayes made car shopping enjoyable and made me feel like family. They were very knowledgeable about multiple different vehicle features. Darrin took the time to sit down and explain ev and made me feel like family. They were very knowledgeable about multiple different vehicle features. Darrin took the time to sit down and explain everything I was curious about on the different vehicles we looked at. I will be back, and I will have all of my friends and family come to this dealership thanks to Darrin's customer service. Thank you Leesburg CDJR! More

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What a great experience buying my car, couldn't be happier. Darrin showed me all the cool features my new Grand Cherokee. happier. Darrin showed me all the cool features my new Grand Cherokee. More

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Will lie to make the sale. ZERO follow through by Darrin, Jordan, or Vinny. Extremely disappointed. I kept record of all my calls and texts that went unanswered. I remained cal ZERO follow through by Darrin, Jordan, or Vinny. Extremely disappointed. I kept record of all my calls and texts that went unanswered. I remained calm and professional during all calls awaiting an answer (which I shouldn't have to seek out-they should be proactively reaching out to me). Had to go in-person twice, still remaining calm, seeking answers and I was ignored. Installed after market power running boards for TWICE their cost when I asked for factory ones. Lied about cruise control, reclining seats, and Jeep app. Will never recommend their dealership EVER. I would rate ZERO stars if I could. More

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People are courteous friendly and very professional. Honest and timely. Would definitely recommend this dealership! Honest and timely. Would definitely recommend this dealership! More

by bryonrussell4775 Verified Customer Verified Customer

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Very disappointed untruthful & very deceptive never experienced car sales in this form ever overpaid about $$9,500 basically stole my trade in .did not receive any paperwork on deal until 6 days later experienced car sales in this form ever overpaid about $$9,500 basically stole my trade in .did not receive any paperwork on deal until 6 days later after everything was signed automated tried to state best interest rate they could get me was 8.9% when I showed them on my phone they were offering 1.9 % only then they said yes it’s 1. 9 % charged me 0ver $1,500 for doc fees & I told them I didn’t need extended warranty because I trade often & then charged me anyway & wrote in contract another $2 , 000 & added $3,000 for whit leather interior goat experience was awful & I feel disappointed & beating myself up to how it let this happen . I will never purchase a vehicle from thru again . & never recommend it to anyone . My neighbor asked me about where I bought it . And I said stay away !!!!!! More

by WSGNPAVEN Verified Customer Verified Customer

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