Jorden Hayes | Page 3

I had been turned down by several dealerships due to my less than perfect credit history, but CDJR of Leesburg was different. From the moment I walked in, they treated me with respect and understanding. Th less than perfect credit history, but CDJR of Leesburg was different. From the moment I walked in, they treated me with respect and understanding. They assured me that they would do everything possible to help me get approved for a car loan, and they delivered on that promise. Ed on finance worked tirelessly to find a solution that worked for me, and I'm thrilled to say that I drove off the lot in a vehicle that fits my budget. I can't thank JC enough for his dedication and commitment to helping customers like me. If you're facing credit challenges, don't hesitate to give them a try they truly go above and beyond to make car ownership a reality for everyone More

Helpful 0

Report | Print

I was blown away by how quickly they processed my purchase compared to other dealerships I've dealt with in the past. From the moment I stepped onto the lot to the moment I drove off in my new car, t purchase compared to other dealerships I've dealt with in the past. From the moment I stepped onto the lot to the moment I drove off in my new car, the entire process was seamless and efficient. The staff wasted no time in helping me find the perfect vehicle, arranging financing, and completing all the necessary paperwork. I was in and out in record time, yet I never felt rushed or pressured. Their attention to detail and dedication to customer satisfaction truly set them apart. If you value your time and want a hassle-free car buying experience, look no further than CDJR of Leesburg. They're simply the best in the business More

Helpful 0

Report | Print

I was impressed by the level of attention and care I received when purchasing my brand new Ram 1500. The dealership was buzzing with activity, which reassured me that they must be doing something right received when purchasing my brand new Ram 1500. The dealership was buzzing with activity, which reassured me that they must be doing something right with their business model. However, what truly stood out was that despite the high volume of customers, the staff took the time to ensure I had a personalized and seamless experience. From assisting me in selecting the perfect truck to explaining all the features and options available, they went above and beyond to meet my needs. It's evident that CDJR of Leesburg prioritizes customer satisfaction above all else, even amidst their busy schedule. I couldn't be happier with my purchase and the exceptional service I received. Highly recommend! More

Helpful 0

Report | Print

Emailed dealer of a vehicle posted on website received call back asked for out the door cost they had my attention drove to stealer ship to negotiate a better price becuase I knew from other emailed inqui call back asked for out the door cost they had my attention drove to stealer ship to negotiate a better price becuase I knew from other emailed inquires to other dealer ships the price would be negotiable so I drove to stealer ship check book in hand to make a deal and at a loss for words could not even negotiate a dollar so I left stealer ship and made up my mind I would jump on a plane and save 5 grand out of state So the next day stealer ship calls wanting to negotiate price within 200 bucks of where I was offering yesterday I said I was there yesterday for that deal if you want me back you will have to do better after a couple text messages through out day I decided to go ahead and make the deal I was with in 1800/2300 bucks for same vehicle from out of state at 3 difrent locations abroad the other dealr ships were all within 500 bucks of each other so I decided to save my self some time and go with CDJR of leesburg So I drove the 3 hour one way trip to CDJR of leesburg after all needed information was emailed over 5 hours before my arrival all to just sit and wait for 2hrs and 25 minutes before they took me in office to sighn paper work a complete waste of time And to top off the bad experience they told me I could not take possession of vehicle becuase it had not cleared service this is a brand new vehicle with 12 miles on it this should have cleared service on arrival when put into inventory so I got up said I will not waste six more hour round trip I’ll get on a plane and drive home 8 hrs before I come back here then they proceeded to tell me if they could deliver vehicle would I take it I said that’s the only way so we finished paperwork didn’t leave stealer ship till 9:50 pm after arrival of 7:05 pm to supposedly only sighn and drive 2 hrs 45 minutes So to sum it up from trying to compromise a deal to the legal paperwork end to the customer service having a new vehicle ready to take possession the entire experience was pitiful to say the least worst vehicle purchase experience ever On a vehicle that I sought out knowing exactly what I wanted and could have been a 5 minute negotiation one drive to dealer to sighn and drive If I had of went with original offer I would have throwed 3,700 in the trash and being able to walk away is the only reason they would make a deal if you had to finance threw them and you were at there mercy they will stick it to you it’s like they are trained to not negotiate until after you leave and I don’t do buisness that way if I had it to do over I would have jumped on a plane visited family and drove new vehicle home thanks for showing me the evil side of stealer ships CDJR of leesburg More

by cfootecenterlineconcrete Verified Customer Verified Customer

Helpful 1

Report | Print

What wonderful personal you have at your facility. My husband and I wanted to adopt Guido as another son! You forgot to put Rod in your survey. He is very knowledgeable and made a confusing situati My husband and I wanted to adopt Guido as another son! You forgot to put Rod in your survey. He is very knowledgeable and made a confusing situation easier to understand. This is a repeat purchase from your dealership and we were very happy with how we were treated. Judy and MR WILSON More

by warren97@embarqmail.com Verified Customer Verified Customer

Helpful 0

Report | Print

spoke with jorden on the phone. my appointment was set, the vehicle was ready to drive, we had the ability to negotiate the perfect deal, and they were very willing to cater to our my appointment was set, the vehicle was ready to drive, we had the ability to negotiate the perfect deal, and they were very willing to cater to our situation More

Helpful 0

Report | Print

Jordan made our purchase process an absolute pleasure. He was a straight shooter and transparent throughout the entire process. He was a straight shooter and transparent throughout the entire process. More

Helpful 0

Report | Print

They lied about the price of the vehicle in an internet quote, after I drove an hour and a half to get there. The vehicle I purchased was supposedly Jeep Certified, but it has a terrible wobble and now t quote, after I drove an hour and a half to get there. The vehicle I purchased was supposedly Jeep Certified, but it has a terrible wobble and now they won’t return calls or emails. I have turned them in to the Better Business Bureau. More

by carol.dean1019 Verified Customer Verified Customer

Helpful 0

Report | Print

Great dealer, only thing stopping me from buying more from them is the drive. Other than that I enjoyed everything. from them is the drive. Other than that I enjoyed everything. More

by Alex D. Verified Customer Verified Customer

Helpful 0

Report | Print

Caveat Emptor let the buyer beware. They lied about the price, they also said the vehicle was Jeep Certified, on the way home the vehicle had a major steering issue. Now they won’t ret They lied about the price, they also said the vehicle was Jeep Certified, on the way home the vehicle had a major steering issue. Now they won’t return phone calls or emails. I do not recommended. More

by carol.dean1019 Verified Customer Verified Customer

Helpful 0

Report | Print